Yes, Help Scout software offers Free Trial.
Help Scout offers Free Trial, Subscription.
The starting price of Help Scout is $20/User/Month when Billed Yearly
9.7
Spot Score
Streamline customer support with Help Scout.
User Ratings
Main Features
Pricing
Starts from $20/User/Month when Billed Yearly
Free Trial available
Free Trial
Yes, It's available
Help Scout Pricing
Starts from $20/User/Month when Billed Yearly
Pricing Model
Free trial
Paid Plans (Subscription )
Pricing Plans
Screenshots of the Help Scout Pricing Page
Disclaimer: Pricing information for Help Scout is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Recommended
Effortlessly manage customer ...
9.2
Very Good
Recommended
Efficient support for all your ...
9.7
Very Good
Why users might consider alternative to Help Scout?
Help Scout is optimized for growing businesses, but larger enterprises may find it lacks advanced ITSM tools, ticket routing automation, or customizable SLAs available in platforms like Zendesk or ServiceNow.
While it offers essential analytics, companies needing advanced BI integrations or custom reporting dashboards may seek tools with more granular insights.
Help Scout includes customer profiles but doesn’t provide full CRM functionality; users with complex sales or account management workflows may require a dedicated CRM or deeper integration.
Compared to Intercom or Freshdesk, Help Scout’s AI/chatbot capabilities are more limited, which may be a drawback for companies aiming for high-efficiency automation.
As teams grow significantly, some users report that Help Scout’s per-seat pricing can become less cost-effective compared to alternatives with flat-rate or feature-tiered options.
While it integrates with many popular tools, companies with highly customized workflows or niche platforms may prefer alternatives with more extensive or open integration ecosystems.
Stuck on something? We're here to help with all the questions and answers in one place.
Yes, Help Scout software offers Free Trial.
Help Scout offers Free Trial, Subscription.
The starting price of Help Scout is $20/User/Month when Billed Yearly
Customer Service
24/7 (Live rep)
Business Hours
Online
Location
Boston, Massachusetts
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
