GoTo Resolve vs Ivanti ITAM Suite Comparison
GoTo Resolve
Starting at $39 /Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide efficient support to their clients any…
Ivanti ITAM Suite
Starting at Contact for pricing
- Large Enterprises
- Medium Business
The Ivanti IT Asset Management Suite is a comprehensive, integrated web-based platform that gives everything needed to increase visibility, manage costs and protect the organization. It provides a single source of truth…
GoTo Resolve leads on user satisfaction with a 4.4-star rating across 329 reviews.
GoTo Resolve vs Ivanti ITAM Suite — at a glance
| Feature | GoTo Resolve | Ivanti ITAM Suite |
|---|---|---|
| Rating | 4.4 / 5 | 4.2 / 5 |
| Reviews | 329 | 32 |
| Starting price | $39 /Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | IT Asset Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android |
| API | Available | — |
| Support modes | Online | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | GDPR |
| Data residency | US | Global |
Key differences between GoTo Resolve and Ivanti ITAM Suite
- Pricing: GoTo Resolve starts at $39 /Month. Ivanti ITAM Suite pricing is not publicly listed.
- Free trial: GoTo Resolve offers a free trial; Ivanti ITAM Suite does not.
- User satisfaction: GoTo Resolve scores higher with a 4.4-star average.
- Deployment: GoTo Resolve supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Ivanti ITAM Suite supports SaaS/Web/Cloud, Mobile - Android.
GoTo Resolve vs Ivanti ITAM Suite — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for IT teams needing fast, AI-powered remote support and issue resolution.
- You want a simple, streamlined remote support tool with quick installation.
- Your IT staff needs AI-driven diagnostics to speed up troubleshooting.
- Your organization has 50 to 5,000 employees and requires integrated IT support features.
- You are a very small business with a limited IT budget.
- You require extensive, reliable customer support availability without sales engagement.
Best for medium businesses needing integrated, compliance-focused IT asset management.
- You require a single source of truth for hardware, software, compliance, and billing data.
- Your organization needs automated compliance tracking and detailed asset usage reporting.
- You want a flexible, web-based platform with strong integration across IT systems.
- You have a small budget and need a low-cost or very simple asset management tool.
- Your team demands extensive technical support or highly intuitive, minimal-setup software.
GoTo Resolve: Best for IT teams needing fast, AI-powered remote support and issue resolution. Ivanti ITAM Suite: Best for medium businesses needing integrated, compliance-focused IT asset management.
Description | Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More about GoTo Resolve | The Ivanti IT Asset Management Suite is a comprehensive, integrated web-based platform that gives everything needed to increase visibility, manage costs and protect the organization. It ... Read More about Ivanti ITAM Suite |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.3/10 | 8.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50 to 500 employees501 to 5,000 employees | 200 to 5,000 employeesMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined IT Support: GoTo Resolve empowers teams to manage and resolve issues swiftly, reducing downtime and enhancing productivity. Imagine a world where your IT support is just a click away, making problem-solving seamless.
- Remote Access Capabilities: With robust remote access tools, you can effortlessly assist employees no matter where they are working from. This means your team can stay connected and supported, ensuring business continuity even during unpredictable times.
- User-Friendly Interface: Designed with both tech-savvy users and novices in mind, GoTo Resolve simplifies the troubleshooting process. Administrators will appreciate how easy it is to train staff on this platform, leading to quicker adoption and less frustration.
- Comprehensive Asset Visibility: With the Ivanti ITAM Suite, you gain real-time visibility into your IT assets, allowing you to track everything from hardware to software. This empowers you to make informed decisions and optimize your asset utilization.
- Cost Efficiency: I’ve seen firsthand how organizations can significantly reduce unnecessary expenditures. The suite helps identify underutilized resources and ensures compliance, ultimately leading to smarter budgeting and spending.
- Streamlined Compliance Management: Navigating through compliance requirements can be daunting. The Ivanti ITAM Suite simplifies this by providing automated tracking and reporting features, ensuring that you stay compliant without the headache.
Best fit
- 50 to 5,000 employees
- IT Services, Healthcare, Education, Financial Services, and Remote Work Solutions
- IT Support Specialists, Help Desk Technicians, System Administrators, and Customer Support Managers
- 200 to 5,000 employees
- IT Services, Healthcare, Education, Finance, Manufacturing, and Retail
- IT Asset Managers, Procurement Officers, Compliance Officers, and System Administrators
Reasons buyers look elsewhere
- Users may seek alternatives to GoTo Resolve for cost efficiency, especially if their organization requires a more budget-friendly solution without compromising on essential remote support features and functionality.
- Organizations with specific compliance or security needs might look for alternatives that offer enhanced data protection measures or integration with existing security protocols that GoTo Resolve does not fully address.
- Teams seeking a more user-friendly interface or greater customization options could explore alternatives that provide tailored experiences and easier navigation, enhancing overall productivity and user satisfaction.
- Users may seek alternatives if they find the Ivanti ITAM Suite's pricing structure to be higher than expected, especially for smaller organizations with limited budgets that require cost-effective solutions.
- Some users might experience challenges with the suite's user interface or usability, prompting them to explore more intuitive options that provide a smoother user experience and easier onboarding.
- Organizations with specific needs may find that Ivanti ITAM Suite lacks certain features or integrations, leading them to consider alternatives that offer tailored functionalities or better compatibility with existing systems.
Software Demo
Demo |  Ivanti ITAM Suite has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do GoTo Resolve and Ivanti ITAM Suite Compare on Features?
Total Features | 7 Features | 10 Features |
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Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare GoTo Resolve and Ivanti ITAM Suite on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
GoTo Resolve User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, quick setup, and effective remote support, tempered by concerns over occasional technical issues and support limitations. What buyers like
Common complaints
| Buyer sentiment Overall positive user sentiment highlights strong integration, scalability, and compliance features, tempered by some setup complexity and support limitations. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
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Videos |  4 Videos | No videos available. |
Top Alternatives to GoTo Resolve and Ivanti ITAM Suite in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GoTo Resolve or Ivanti ITAM Suite?
- GoTo Resolve edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GoTo Resolve and Ivanti ITAM Suite offer a free trial?
- GoTo Resolve offers a free trial. Ivanti ITAM Suite does not.
- What is the starting price of GoTo Resolve vs Ivanti ITAM Suite?
- GoTo Resolve starts at $39 /Month. Ivanti ITAM Suite starts at Contact for pricing.
- What are the top alternatives to GoTo Resolve?
- Top alternatives to GoTo Resolve include Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk.
- What are the top alternatives to Ivanti ITAM Suite?
- Top alternatives to Ivanti ITAM Suite include InvGate Insight, Asset Panda, Tanium Asset, SummitAI Asset Management, InvGate Assets.