GoTo Resolve vs Lansweeper Comparison
GoTo Resolve
Starting at $39 /Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide efficient support to their clients any…
Lansweeper
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Lansweeper Web is a space where all of IT assets are gathered into one single location, including the software, hardware and network environment. With Lansweeper Web user will be able to instantly discover computers, the…
Lansweeper leads on user satisfaction with a 4.7-star rating across 22 reviews.
GoTo Resolve vs Lansweeper — at a glance
| Feature | GoTo Resolve | Lansweeper |
|---|---|---|
| Rating | 4.4 / 5 | 4.7 / 5 |
| Reviews | 376 | 22 |
| Starting price | $39 /Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | IT Asset Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, GDPR |
| Data residency | US | US |
Key differences between GoTo Resolve and Lansweeper
- Pricing: GoTo Resolve starts at $39 /Month. Lansweeper pricing is not publicly listed.
- Free trial: GoTo Resolve offers a free trial; Lansweeper does not.
- User satisfaction: Lansweeper scores higher with a 4.7-star average.
- Deployment: GoTo Resolve supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Lansweeper supports SaaS/Web/Cloud.
GoTo Resolve vs Lansweeper — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for IT teams needing fast, AI-powered remote support and issue resolution.
- You want a simple, streamlined remote support tool with quick installation.
- Your IT staff needs AI-driven diagnostics to speed up troubleshooting.
- Your organization has 50 to 5,000 employees and requires integrated IT support features.
- You are a very small business with a limited IT budget.
- You require extensive, reliable customer support availability without sales engagement.
Best for centralized IT asset discovery and compliance in medium to large enterprises.
- You need real-time discovery and tracking of computers, users, and software.
- Your organization requires built-in compliance reporting for audits.
- You manage IT assets in complex environments like healthcare, education, or manufacturing.
- You require mobile device or IoT asset management capabilities.
- Your team lacks technical expertise for initial setup and network discovery.
GoTo Resolve: Best for IT teams needing fast, AI-powered remote support and issue resolution. Lansweeper: Best for centralized IT asset discovery and compliance in medium to large enterprises.
Description | Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More about GoTo Resolve | Lansweeper Web is a space where all of IT assets are gathered into one single location, including the software, hardware and network environment. With Lansweeper Web user will be able to ... Read More about Lansweeper |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.3/10 | 8.7/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50 to 500 employees501 to 5,000 employees | 50 to 5000 employeesMedium to Large Enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- IT Support: GoTo Resolve lets teams manage and resolve issues quickly, reducing downtime and improving productivity. Your IT support is just a click away, making problem-solving smooth.
- Remote Access Capabilities: With reliable remote access tools, you can easily assist employees wherever they're working. This keeps your team connected and supported, maintaining business continuity even during unpredictable times.
- User-Friendly Interface: Designed with both tech-savvy users and novices in mind, GoTo Resolve simplifies the troubleshooting process. Administrators will appreciate how easy it is to train staff on this platform, leading to quicker adoption and less frustration.
- Asset Management: Lansweeper lets us discover and manage all IT assets across the network, providing real-time visibility into our hardware and software inventory. This helps us make informed decisions about upgrades and replacements.
- Improved Security: By identifying unauthorized devices and outdated software, Lansweeper strengthens security. This reduces risks and protects sensitive data from breaches.
- Simplified Compliance Reporting: Lansweeper's built-in reporting tools help you meet industry regulations. You can quickly generate reports that demonstrate your adherence to standards, saving time during audits.
Best fit
- 50 to 5,000 employees
- IT Services, Healthcare, Education, Financial Services, and Remote Work Solutions
- IT Support Specialists, Help Desk Technicians, System Administrators, and Customer Support Managers
- 50 to 5,000 employees
- IT Services, Managed Service Providers (MSPs), Education, Healthcare, and Manufacturing
- IT Managers, Network Administrators, Systems Administrators, and Asset Managers
Reasons buyers look elsewhere
- Users may seek alternatives to GoTo Resolve for cost efficiency, especially if their organization requires a more budget-friendly solution without compromising on essential remote support features and functionality.
- Organizations with specific compliance or security needs might look for alternatives that offer enhanced data protection measures or integration with existing security protocols that GoTo Resolve does not fully address.
- Teams seeking a more user-friendly interface or greater customization options could explore alternatives that provide tailored experiences and easier navigation, enhancing overall productivity and user satisfaction.
- Reporting features are limited compared to competitors — teams needing custom dashboards or advanced analytics typically add Tableau or Power BI
- UI complexity slows adoption — IT teams accustomed to simpler asset management tools like Snipe-IT or Tanium often switch for faster onboarding
- Performance degrades above 5,000+ devices — organizations managing large networks migrate to Qualys or Tenable for consistent speed at scale
Software Demo
Demo |  Lansweeper has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do GoTo Resolve and Lansweeper Compare on Features?
Total Features | 7 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare GoTo Resolve and Lansweeper on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
GoTo Resolve User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, quick setup, and effective remote support, tempered by concerns over occasional technical issues and support limitations. What buyers like
Common complaints
| Buyer sentiment Users generally praise Lansweeper for its comprehensive asset visibility, ease of use, and strong compliance features, while noting setup complexity and limited device coverage as drawbacks. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Videos |  4 Videos | No videos available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GoTo Resolve or Lansweeper?
- Lansweeper edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GoTo Resolve and Lansweeper offer a free trial?
- GoTo Resolve offers a free trial. Lansweeper does not.
- What is the starting price of GoTo Resolve vs Lansweeper?
- GoTo Resolve starts at $39 /Month. Lansweeper starts at Contact for pricing.
- What are the top alternatives to GoTo Resolve?
- Top alternatives to GoTo Resolve include Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk.
- What are the top alternatives to Lansweeper?
- Top alternatives to Lansweeper include Snipe-IT, InvGate Insight, SummitAI Asset Management, AssetCloud, AssetSonar.