GoTo Resolve vs InvGate Assets Comparison
GoTo Resolve
Starting at $39 /Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide efficient support to their clients any…
InvGate Assets
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The Invgate Assets application is a module of the Invgate IT Asset Management (ITAM) software which includes all the processes and functionality required to implement an effective IT Asset Management Program. Assets can…
GoTo Resolve leads on user satisfaction with a 4.4-star rating across 376 reviews.
GoTo Resolve vs InvGate Assets — at a glance
| Feature | GoTo Resolve | InvGate Assets |
|---|---|---|
| Rating | 4.4 / 5 | — |
| Reviews | 376 | — |
| Starting price | $39 /Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | IT Asset Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | GDPR |
| Data residency | US | Global |
Key differences between GoTo Resolve and InvGate Assets
- Pricing: GoTo Resolve starts at $39 /Month. InvGate Assets pricing is not publicly listed.
- Deployment: GoTo Resolve supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; InvGate Assets supports SaaS/Web/Cloud.
GoTo Resolve vs InvGate Assets — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for IT teams needing fast, AI-powered remote support and issue resolution.
- You want a simple, streamlined remote support tool with quick installation.
- Your IT staff needs AI-driven diagnostics to speed up troubleshooting.
- Your organization has 50 to 5,000 employees and requires integrated IT support features.
- You are a very small business with a limited IT budget.
- You require extensive, reliable customer support availability without sales engagement.
Best for medium businesses needing centralized multi-location IT asset management.
- You require unified tracking of hardware, software, and consumables across multiple sites.
- You want detailed, actionable reporting on asset status, location, and lifecycle stages.
- You already use or plan to use the broader Invgate ITAM ecosystem for integration.
- You need highly customizable workflows and reporting beyond the provided options.
- You prefer a lightweight, simple user interface with minimal learning curve.
GoTo Resolve: Best for IT teams needing fast, AI-powered remote support and issue resolution. InvGate Assets: Best for medium businesses needing centralized multi-location IT asset management.
Description | Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More about GoTo Resolve | The Invgate Assets application is a module of the Invgate IT Asset Management (ITAM) software which includes all the processes and functionality required to implement an effective IT Asset ... Read More about InvGate Assets |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.3/10 | 7.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50 to 500 employees501 to 5,000 employees | 50-500 employeesMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- IT Support: GoTo Resolve lets teams manage and resolve issues quickly, reducing downtime and improving productivity. Your IT support is just a click away, making problem-solving smooth.
- Remote Access Capabilities: With reliable remote access tools, you can easily assist employees wherever they're working. This keeps your team connected and supported, maintaining business continuity even during unpredictable times.
- User-Friendly Interface: Designed with both tech-savvy users and novices in mind, GoTo Resolve simplifies the troubleshooting process. Administrators will appreciate how easy it is to train staff on this platform, leading to quicker adoption and less frustration.
- Asset Management Made Simple: InvGate Assets lets you easily track software and hardware from acquisition to disposal, so every asset is accounted for.
- Visibility and Reporting: Get real-time insights into your asset inventory. The intuitive dashboard lets managers generate detailed reports quickly, helping executives make informed decisions based on accurate data.
- Cost Optimization: By identifying underutilized or redundant assets, InvGate Assets lets organizations optimize their IT spend. This means you can allocate resources more effectively and potentially reduce operational costs.
Best fit
- 50 to 5,000 employees
- IT Services, Healthcare, Education, Financial Services, and Remote Work Solutions
- IT Support Specialists, Help Desk Technicians, System Administrators, and Customer Support Managers
- 50-500 employees.
- IT Asset Management, Software Development, Consulting, Education, Healthcare, and Telecommunications.
- IT Managers, System Administrators, Asset Managers, Operations Managers, and Procurement Officers.
Reasons buyers look elsewhere
- Users may seek alternatives to GoTo Resolve for cost efficiency, especially if their organization requires a more budget-friendly solution without compromising on essential remote support features and functionality.
- Organizations with specific compliance or security needs might look for alternatives that offer enhanced data protection measures or integration with existing security protocols that GoTo Resolve does not fully address.
- Teams seeking a more user-friendly interface or greater customization options could explore alternatives that provide tailored experiences and easier navigation, enhancing overall productivity and user satisfaction.
- Users may seek alternatives to InvGate Assets due to budget constraints, as some organizations require cost-effective asset management solutions that deliver essential features without the higher price tag.
- Companies with specific industry needs might look for alternatives that offer tailored functionalities, ensuring compliance and better alignment with their unique operational requirements and workflows.
- Teams may prefer alternatives that provide enhanced integration capabilities with existing software systems, facilitating smoother data flow and improved collaboration across various departments.
Software Demo
Demo |  InvGate Assets has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do GoTo Resolve and InvGate Assets Compare on Features?
Total Features | 7 Features | 8 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare GoTo Resolve and InvGate Assets on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
GoTo Resolve User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, quick setup, and effective remote support, tempered by concerns over occasional technical issues and support limitations. What buyers like
Common complaints
| Buyer sentiment Buyers appreciate the comprehensive multi-location asset tracking and integration capabilities but note a steep learning curve and limited customization as drawbacks. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Videos |  4 Videos | No videos available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GoTo Resolve or InvGate Assets?
- GoTo Resolve edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GoTo Resolve and InvGate Assets offer a free trial?
- Yes, both GoTo Resolve and InvGate Assets offer a free trial.
- What is the starting price of GoTo Resolve vs InvGate Assets?
- GoTo Resolve starts at $39 /Month. InvGate Assets starts at Contact for pricing.
- What are the top alternatives to GoTo Resolve?
- Top alternatives to GoTo Resolve include Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk.
- What are the top alternatives to InvGate Assets?
- Top alternatives to InvGate Assets include SummitAI Asset Management, Asset Panda, InvGate Insight, SeQure Asset Management Software, Tanium Asset.