Giosg vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat Comparison
Giosg
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Giosg is a dynamic live chat platform that helps businesses enhance their lead conversion rates and drive growth. By offering personalized interactions, it allows enterprises to focus on converting warm leads and retaini…
Freshdesk Messaging (Formerly Freshchat)
Starting at $19 /agent/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the digital-first customer, with live chat…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Giosg leads on user satisfaction with a 4.5-star rating across 29 reviews.
Giosg vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat — at a glance
| Feature | Giosg | Freshdesk Messaging (Formerly Freshchat) | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.4 / 5 | — |
| Reviews | 29 | 263 | — |
| Starting price | Contact for pricing | $19 /agent/month | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR, ISO 27001 | SOC 2 |
| Data residency | US | US | US |
Key differences between Giosg and Freshdesk Messaging (Formerly Freshchat)
- Pricing: Freshdesk Messaging (Formerly Freshchat) starts at $19 /agent/month. Giosg pricing is not publicly listed.
- User satisfaction: Giosg scores higher with a 4.5-star average.
- Deployment: Giosg supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Freshdesk Messaging (Formerly Freshchat) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Giosg vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for SMBs needing AI-driven lead conversion and team collaboration.
- You want AI-powered lead identification integrated with live chat.
- Your sales, marketing, and support teams need a unified platform.
- You require easy deployment with customizable bot creation and integrations.
- You are a freelancer needing a simple chat tool without complexity.
- You need extensive third-party app integrations beyond a limited marketplace.
Freshdesk Messaging (Formerly Freshchat)
Best for small to medium businesses needing easy, CRM-integrated live chat support.
- You want a user-friendly live chat platform accessible to non-technical agents.
- Your team requires seamless CRM integration to manage customer interactions efficiently.
- You need a scalable support solution combining live chat, AI bots, and self-service.
- Your organization depends on extensive third-party app integrations beyond the limited marketplace.
- You lack dedicated support resources to manage the platform’s complex features and onboarding.
Large Enterprises, Medium Business, Small Business
Giosg: Best for SMBs needing AI-driven lead conversion and team collaboration. Freshdesk Messaging (Formerly Freshchat): Best for small to medium businesses needing easy, CRM-integrated live chat support.
Description | Giosg is a dynamic live chat platform that helps businesses enhance their lead conversion rates and drive growth. By offering personalized interactions, it allows enterprises to focus on ... Read More about Giosg | Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More about Freshdesk Messaging (Formerly Freshchat) | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Spotsaas ScoreWhat's this? ↗ | 9.2/10 | 9.3/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Giosg, Freshdesk Messaging (Formerly Freshchat) and ZoomInfo Chat Compare on Features?
Total Features | 10 Features | 8 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Giosg, Freshdesk Messaging (Formerly Freshchat) and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Giosg vs Freshdesk Messaging (Formerly Freshchat) User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Giosg for its ease of use, strong customer support, and integration capabilities, while noting some complexity for new users and limited marketplace options. What buyers like
Common complaints
| Buyer sentiment Users generally praise Freshdesk Messaging for its ease of use, CRM integration, and effective omnichannel support, though some find its feature set complex and marketplace limited. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Santander  DNA  Staples | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. | /image_urls_1655832699.3965456.png) 5 Screenshots |
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Videos |  3 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Giosg or Freshdesk Messaging (Formerly Freshchat)?
- Giosg edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Giosg and Freshdesk Messaging (Formerly Freshchat) offer a free trial?
- Yes, both Giosg and Freshdesk Messaging (Formerly Freshchat) offer a free trial.
- What is the starting price of Giosg vs Freshdesk Messaging (Formerly Freshchat)?
- Giosg starts at Contact for pricing. Freshdesk Messaging (Formerly Freshchat) starts at $19 /agent/month.
- What are the top alternatives to Giosg?
- Top alternatives to Giosg include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
- What are the top alternatives to Freshdesk Messaging (Formerly Freshchat)?
- Top alternatives to Freshdesk Messaging (Formerly Freshchat) include ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat.