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Giosg vs Customerly vs ZoomInfo Chat Comparison

Last updated:

Giosg

4.5(29 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Giosg is a dynamic live chat platform that helps businesses enhance their lead conversion rates and drive growth. By offering personalized interactions, it allows enterprises to focus on converting warm leads and retaini…

Customerly

4.6(15 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and a…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Customerly leads on user satisfaction with a 4.6-star rating across 15 reviews.

Giosg vs Customerly vs ZoomInfo Chat — at a glance

FeatureGiosgCustomerlyZoomInfo Chat
Rating4.5 / 54.6 / 5
Reviews2915
Starting priceContact for pricing$24 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRGDPRSOC 2
Data residencyUSUSUS

Key differences between Giosg and Customerly

  • Pricing: Customerly starts at $24 /Month. Giosg pricing is not publicly listed.
  • Target audience: Giosg is built for Freelancers / Consultants and Large Enterprises, while Customerly targets Large Enterprises and Medium Business.
  • User satisfaction: Customerly scores higher with a 4.6-star average.
  • Deployment: Giosg supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Customerly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Giosg vs Customerly vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Giosg - Live Chat Software
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Customerly - Live Chat Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Giosg

Best for SMBs needing AI-driven lead conversion and team collaboration.

Choose if
  • You want AI-powered lead identification integrated with live chat.
  • Your sales, marketing, and support teams need a unified platform.
  • You require easy deployment with customizable bot creation and integrations.
Consider alternatives if
  • You are a freelancer needing a simple chat tool without complexity.
  • You need extensive third-party app integrations beyond a limited marketplace.

Customerly

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Giosg typically suits Freelancers / Consultants and Large Enterprises. Customerly tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Giosg is a dynamic live chat platform that helps businesses enhance their lead conversion rates and drive growth. By offering personalized interactions, it allows enterprises to focus on ... Read More about Giosg

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering ... Read More about Customerly

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Not Available
  • Starts from $24 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.2/10

9.0/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(29)

4.6

(15)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Customerly has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Giosg, Customerly and ZoomInfo Chat Compare on Features?

Total Features

10 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Giosg, Customerly and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $24 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        Giosg pricing
        Customerly pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Giosg vs Customerly User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        9

        2

        0

        0

        0

        13

        2

        1

        0

        1

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise Giosg for its ease of use, strong customer support, and integration capabilities, while noting some complexity for new users and limited marketplace options.

        What buyers like

        • Ease of deployment
        • Customer support quality
        • Integration flexibility

        Common complaints

        • Feature complexity for newcomers
        • Limited marketplace app selection

        Buyer sentiment

        Buyer sentiment is very strong across 17 reviews, with consistently positive feedback.

        What buyers like

        • Affordable software offering great value for money, including a free tier with almost all necessary features.
        • Feature-rich platform with premium features like workflows and automations at a reasonable cost.
        • User-friendly interface for both owners and customers, making it easy to use.

        Common complaints

        • Some users find Customerly to be not the easiest and most efficient tool for live chat.
        • Concerns raised about the CEO's integrity and the company's commitment to promises.
        • Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Easy deployment and bot creation with simple modifications

        • Exceptional and efficient customer support

        • Fast and easy integrations with customization options

        • Steep learning curve for newcomers to fully utilize advanced features

        • Limited marketplace app and connector selection restricting advanced functionality

        • Affordable software offering great value for money, including a free tier with almost all necessary features.

        • Feature-rich platform with premium features like workflows and automations at a reasonable cost.

        • User-friendly interface for both owners and customers, making it easy to use.

        • Some users find Customerly to be not the easiest and most efficient tool for live chat.

        • Concerns raised about the CEO's integrity and the company's commitment to promises.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Santander

        Santander

        DNA

        DNA

        Staples

        Staples

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Customer service software with live chat

        1 Screenshots

        Videos

        video-0

        3 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Giosg or Customerly?
        Customerly edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Giosg and Customerly offer a free trial?
        Yes, both Giosg and Customerly offer a free trial.
        What is the starting price of Giosg vs Customerly?
        Giosg starts at Contact for pricing. Customerly starts at $24 /Month.
        What are the top alternatives to Giosg?
        Top alternatives to Giosg include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
        What are the top alternatives to Customerly?
        Top alternatives to Customerly include ZoomInfo Chat, Indemandly, LiveAgent, LiveChat, Crisp.

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