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Firmao CRM vs Twenty vs Bigin by Zoho CRM Comparison

Last updated:

Firmao CRM

5.0(5 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized manufacturing, service and sales co…

Twenty

Starting at Contact for pricing

  • Small Business
  • Mid Size Business

Twenty is an open-source CRM positioned as the modern alternative to Salesforce, giving technical teams building blocks to compose custom CRMs and internal apps with production-grade data models, layouts and automation.…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Firmao CRM leads on user satisfaction with a 5.0-star rating across 5 reviews.

Firmao CRM vs Twenty vs Bigin by Zoho CRM — at a glance

FeatureFirmao CRMTwentyBigin by Zoho CRM
Rating5.0 / 54.6 / 5
Reviews5294
Starting price$19 /User/MonthContact for pricing$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall Business, Mid Size Business, FreelancersSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsCloud, Web-Based, On-PremiseSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineEmail, Knowledge Base, Live ChatBusiness Hours, Online
Certifications
Data residencyUSGlobal

Key differences between Firmao CRM and Twenty

  • Pricing: Firmao CRM starts at $19 /User/Month. Twenty pricing is not publicly listed.
  • Free trial: Firmao CRM offers a free trial; Twenty does not.
  • Target audience: Firmao CRM is built for Large Enterprises and Medium Business, while Twenty targets Small Business and Mid Size Business.
  • Deployment: Firmao CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; Twenty supports Cloud, Web-Based, On-Premise.

Compare Firmao CRM vs Twenty vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Firmao CRM - CRM Software
Talk to an expert
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Twenty logo
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Biggest differences

Start here before you go deeper into features.

Firmao CRM

Best for

Large Enterprises, Medium Business, Small Business

Twenty

Best for

Small Business, Mid Size Business, Freelancers

Bigin by Zoho CRM

Best for

Small Business

Firmao CRM typically suits Large Enterprises and Medium Business. Twenty tends to fit Small Business and Mid Size Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized ... Read More about Firmao CRM

Twenty is an open-source CRM positioned as the modern alternative to Salesforce, giving technical teams building blocks to compose custom CRMs and internal apps with production-grade data ... Read More about Twenty

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.4/10

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)
Get pricing help
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Software Demo

Demo

No software demo available

Firmao CRM has not given any software demo yet

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How do Firmao CRM, Twenty and Bigin by Zoho CRM Compare on Features?

Total Features

23 Features

17 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
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Compare Firmao CRM, Twenty and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19 , Billed Yearly
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Standard

          • CRM - Customer Relationship Management

          • E-mail integration

          • VAT invoices, bills and receipts

          Show more +

        • Professional

          • Includes features of Standard plan, plus

          • Defining custom fields for your data

          • Chat, Livechat and Callback

          Show more +

        • Enterprise

          • Includes features of Professional plan, plus

          • Customizations (paid extra)

          • Google Calendar integration

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Firmao CRM pricing

        Pricing information not available

        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Visit Website

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        Data Residency

        🇺🇸 US

        Firmao CRM vs Twenty User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        81

        0

        0

        0

        0

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 81 reviews, with consistently positive feedback.

        What buyers like

        • Integrates CRM, invoicing, project management, and inventory control in one platform.
        • Accessible interface requires minimal training, even for non-technical users.
        • Extensive customization options let businesses tailor workflows, dashboards, and reports to specific needs.

        Common complaints

        • Limited integration options compared to competitors, affecting advanced connectivity and functionalities.
        • Learning curve for certain advanced features, potentially overwhelming for first-time users.
        • Reporting capabilities need improvement, particularly for advanced analytics.

        No expert review available for this product

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Comprehensive tool for various departments

        • Quick customization to fit business needs

        • User-friendly interface for easy adoption

        • Might be overwhelming for very small businesses

        • Customization may require initial setup time

        No pros or cons available for this product

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Firmao CRM, Twenty, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        LiveAgent

        LiveAgent

        Smash IT Buck

        Smash IT Buck

        FindMyCRM

        FindMyCRM

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Firmao CRM

        2 Screenshots

        No screenshots available.

        Videos

        No videos available.

        No videos available.

        Alternatives

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Firmao CRM or Twenty?
        Firmao CRM edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Firmao CRM and Twenty offer a free trial?
        Firmao CRM offers a free trial. Twenty does not.
        What is the starting price of Firmao CRM vs Twenty?
        Firmao CRM starts at $19 /User/Month. Twenty starts at Contact for pricing.
        What are the top alternatives to Firmao CRM?
        Top alternatives to Firmao CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
        What are the top alternatives to Twenty?
        Top alternatives to Twenty include Bigin by Zoho CRM.