8.9
Spot Score
Agile CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
SOC 2Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Agile CRM?
Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts payable, accounts receivable and document management.It will give you the opportunity to significantly reduce the time you spend on routine customer data entry, improve your team's efficiency, and increase sales
Pricing
Starts from $9.99 / User / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Agile CRM Software Demo
Agile CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Agile CRM
- Team types
- Freelancers / Consultants, Large Enterprises
Why teams choose Agile CRM
Comprehensive automation features streamline operations.
User-friendly design enhances accessibility for teams.
Improves overall team efficiency significantly.
Is Agile CRM right for you?
What buyers should know before shortlisting Agile CRM
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues.
Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure that problems are handled efficiently and with professionalism. The live chat feature is particularly appreciated for its immediacy and effectiveness, and even more complex issues are resolved through detailed guidance and follow-ups.
In addition to stellar service, the product's pricing and functionality are praised for delivering strong value, especially for small to midsize businesses. Many users find the interface user-friendly and the tool highly effective for everyday tasks like managing help desk features or implementing CRM solutions.
However, a few users have pointed out areas for improvement in specific functionalities, such as reporting capabilities, and some have noted a slight learning curve with the interface. Despite these minor drawbacks, the product's robust support and affordability make it a highly recommended choice for those seeking reliable solutions with excellent customer care.
Agile CRM pros and cons
- Agile CRM pros
Comprehensive automation features streamline operations.
User-friendly design enhances accessibility for teams.
Improves overall team efficiency significantly.
- Agile CRM cons
Integration options may be limited.
Complexity can deter new users.
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Try the free plan and upgrade when ready.
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What is the pricing of Agile CRM?
Agile CRM Pricing Plans
Free
50,000 Contacts & Companies
Custom Data Fields
Lead Scoring
Unlimited Deals, Tasks & Documents
Appointment Scheduling
Show more +
Starter
Email Campaigns
Web Engagement
Contact Level Analytics
Form Builder
Email Templates Builder
Show more +
Regular
Helpdesk
Groups
Labels
Canned Responses
Views
Show more +
Enterprise
50+ Plugins/Integrations
Email & Phone Support
Google/Shopify/Stripe Sync
Chrome Extension
Basic & Email Reports
Agile CRM reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 1195 reviews, with strong overall satisfaction.
What buyers like
- Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
- Live chat feature is highly effective, providing real-time and efficient problem resolution.
- Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Common complaints
- Some specific functionality limitations, particularly regarding event reporting and sales team management.
- Adjustment to the user interface can take time, especially for those accustomed to other platforms.
- Some users reported uncertainty in the resolution's effectiveness immediately after receiving advice.
What users are saying
MS
Mirela Smajovic
06/25/24
Amazing support
Amazing support, knowledgeable team, friendly and quick solutions.
U
UBaig
06/24/24
Many Thanks David for your help in…
Many Thanks David for your help in sorting things quickly and responding on time.
E
Elin
06/20/24
Very friendly and nice support
Date of experience: June 20, 2024
O
Octavian
06/20/24
The support team is amazing
Date of experience: June 20, 2024
ΑΣ
ΑΛΕΞΑΝΔΡΟΣ ΣΤΑΥΡΙΔΗΣ
06/20/24
The best
The best , polite and quick response!! perfect after sales on time and with perofessionalism
CL
Carlvert Lewin
06/18/24
The agent answered my query very…
The agent answered my query very politely. Have a good experience talking with agent
What are the features of Agile CRM?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…
Agile CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Agile CRM.
Certifications
Developer & data
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Recommended
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9.0
Very Good
Agile CRM Support Options
Frequently Asked Questions About Agile CRM
Common questions buyers ask before choosing Agile CRM.
Agile CRM is a CRM Software. Agile CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking and many more functionalities.
Buyers commonly note the following limitations of Agile CRM: Integration options may be limited.; Complexity can deter new users.; Pricing may not be suitable for smaller businesses..
Some top alternatives to Agile CRM includes Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM and CRM.io by 500apps.
Agile CRM offers Freemium, Subscription pricing models
The starting price of Agile CRM is $9.99/User/Month when Billed Yearly
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
