Contacts+ Review: Is It The Right CRM Software For Your Team?

Contacts+ works best for teams managing 500+ contacts who need cross-platform syncing. Verify in a demo that the sync speed meets your needs—some users report 5–15 minute delays between Gmail and mobile.

Check whether the tagging system integrates with your existing CRM workflow; Contacts+ tags don't auto-sync to Outlook contacts, only to the app itself. If you rely on automation (auto-adding contacts from email signatures, bulk status updates), test these features carefully—they're limited compared to dedicated CRM platforms.

The mobile and desktop apps sync reliably, but customization is limited. You cannot create custom fields beyond the standard name, email, phone, and company fields.

If your team needs industry-specific fields (deal stage, contract date, renewal date), Contacts+ will not accommodate them without workarounds. Pricing starts at $5/user/month for basic syncing; the $15/user/month tier adds tagging and status flags.

Confirm whether your team needs these paid features before committing—many small teams find the free tier sufficient for basic contact storage. Before shortlisting, verify that Contacts+ handles your contact volume without performance degradation.

Test the import process with your actual contact list to ensure no data loss during migration from Gmail or Outlook. Ask the vendor about data export options in case you need to switch platforms later—exports are available but require manual initiation, not automated backups.