Drakes
Yes, both Dixa and Help Scout offer a Free Trial.
Dixa is designed for Large Enterprises, Medium Business and Small Business.
Help Scout is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Dixa Starts at $39/User/Month whereas for Help Scout Starts at $20/User/Month when Billed Yearly.
Some top alternatives to Dixa includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Talk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, HelpdeskEddy, LabiDesk and Zendesk Chat.
Some top alternatives to Help Scout includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.