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9.0

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Dixa - Help Desk Software

Dixa Pricing Plans & Top Alternatives in 2026

Efficient, collaborative, and customizable customer support solution.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Agent Scheduling
  • Alerts (Escalation)
  • Auto Call Recording
  • Automated Routing

Pricing

  • Starts from $39/User/Month

  • Free Trial available

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Dixa Pricing

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"Strong automation features"

Free Trial

✓ Available

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Starting Price

$39 / /User/Month

Pricing Model

Free TrialSubscriptionQuotation Based

No credit card required · Cancel anytime · Free trial included

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Dixa Pricing Plans Explained

Essential

$39

/User/Month

Individuals & small teams
  • Dixa Messenger as a Channel

  • Conversation Timeline

  • Intelligent Routing

  • Offers

  • Advanced Search

  • Side Conversations

  • Notes & Tags

  • Transfers

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Ultimate

$139

/User/Month

Growing teams (10–50 people)
  • Includes features of Growth plan, plus

  • Routing with External Data

  • Knowledge-Centered Service

  • Advanced Conversation Automations

  • Agent Identity with SCIM

  • Sandbox Access

  • Activity Log API

  • Bulk Actions

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Custom

Large teams & enterprises
  • Includes features of Ultimate plan, plus

  • Custom API Limit

  • Knowledge API

  • Custom Services and Support

  • Special Integration and Transition Support

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Dixa supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Dixa's official website as of May 2026. For the latest pricing, visit their website.

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Why buyers keep looking beyond Dixa

  • Users may seek alternatives to Dixa if they require more advanced automation features, as other platforms might offer superior AI capabilities for handling customer interactions and streamlining workflows.

  • Organizations with budget constraints might look for cost-effective solutions that provide similar functionalities without the higher price tag associated with Dixa's offerings.

  • Companies experiencing rapid growth may need more scalable options that can seamlessly integrate with their existing systems, ensuring they can handle increased customer interactions without a hitch.

  • Businesses focused on industry-specific needs might explore alternatives that offer tailored solutions or specialized features designed to better meet their unique operational requirements.

  • Users seeking enhanced analytics and reporting tools may consider other platforms that provide deeper insights into customer behavior and performance metrics, helping them make more informed decisions.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Dixa offers a free trial — no credit card required. You can test core features before committing to a paid plan. Start your free trial →

Dixa offers Free Trial, Subscription, Quotation Based pricing. Plans start from $39//User/Month. View all Dixa pricing plans →

The starting price of Dixa is $39/User/Month

Dixa does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including Dixa offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Dixa's pricing page for exact savings.

Most SaaS products including Dixa allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Dixa's terms or contact their support team for details.

Dixa offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features. See all plans to find the best fit.

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Help & Contact

Dixa Support Options

Customer Service24/7 (Live rep)Online
LocationCopenhagen, Denmark

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].