NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Last updated:

9.0

SpotScore

Dixa - Help Desk Software

Dixa Pricing Plans in 2026

Efficient, collaborative, and customizable customer support solution.

Start Free Trial

User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Agent Scheduling
  • Alerts (Escalation)
  • Auto Call Recording
  • Automated Routing

Pricing

  • Starts from $39/User/Month

  • Free Trial available

Start Free Trial

Dixa Pricing

Claim a Free Trial
"Strong automation features"

Free Trial

✓ Available

Try it free →

Starting Price

$39 / /User/Month

Pricing Model

Free TrialSubscriptionQuotation Based

No credit card required · Cancel anytime · Free trial included

Claim a Free Trial

How much does Dixa cost?

Essential

$39

/User/Month

Individuals & small teams
  • Dixa Messenger as a Channel

  • Conversation Timeline

  • Intelligent Routing

  • Offers

  • Advanced Search

  • Side Conversations

  • Notes & Tags

  • Transfers

Show more +

Ultimate

$139

/User/Month

Growing teams (10–50 people)
  • Includes features of Growth plan, plus

  • Routing with External Data

  • Knowledge-Centered Service

  • Advanced Conversation Automations

  • Agent Identity with SCIM

  • Sandbox Access

  • Activity Log API

  • Bulk Actions

Show more +

Custom

Large teams & enterprises
  • Includes features of Ultimate plan, plus

  • Custom API Limit

  • Knowledge API

  • Custom Services and Support

  • Special Integration and Transition Support

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Dixa supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Dixa's official website as of May 2026. For the latest pricing, visit their website.

Spotsaas advisor
See if Dixa fits your team
  • Get a custom Dixa demo
  • Real pricing — no sales pressure
  • Matched to your team size & needs

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Dixa offers a free trial — no credit card required. You can test core features before committing to a paid plan. Start your free trial →

Dixa offers Free Trial, Subscription, Quotation Based pricing. Plans start from $39//User/Month. View all Dixa pricing plans →

The starting price of Dixa is $39/User/Month

Dixa does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including Dixa offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Dixa's pricing page for exact savings.

Most SaaS products including Dixa allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Dixa's terms or contact their support team for details.

Dixa offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features. See all plans to find the best fit.

Free pricing comparison

Get the help desk software pricing comparison

Side-by-side pricing for the top help desk software tools so you can sanity-check Dixa's cost before you buy.

  • Plan-by-plan price breakdown
  • Per-seat vs flat-rate at a glance
  • Hidden-cost and annual-discount notes

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Help & Contact

Dixa Support Options

Customer Service24/7 (Live rep)Online
LocationCopenhagen, Denmark

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].