Crisp vs NinjaChat by 500apps vs ZoomInfo Chat Comparison
Crisp
Starting at $25 /User/Month
- Free Trial
- Individuals
- Freelancers / Consultants
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the abi…
NinjaChat by 500apps
Starting at $9.99 /Month
- Large Enterprises
- Medium Business
NinjaChat by 500apps is an effective live chat monitoring software designed to enhance customer engagement. The software offers a variety of advanced features such as real-time dashboard, file sharing, and customizable t…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
NinjaChat by 500apps leads on user satisfaction with a 5.0-star rating across 1 reviews.
Crisp vs NinjaChat by 500apps vs ZoomInfo Chat — at a glance
| Feature | Crisp | NinjaChat by 500apps | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.3 / 5 | 5.0 / 5 | — |
| Reviews | 144 | 1 | — |
| Starting price | $25 /User/Month | $9.99 /Month | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Individuals, Freelancers / Consultants, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | — | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | GDPR | — | SOC 2 |
| Data residency | US | US | US |
Key differences between Crisp and NinjaChat by 500apps
- Pricing: Crisp starts at $25 /User/Month, while NinjaChat by 500apps starts at $9.99 /Month.
- Free trial: Crisp offers a free trial; NinjaChat by 500apps does not.
- Target audience: Crisp is built for Individuals and Freelancers / Consultants, while NinjaChat by 500apps targets Large Enterprises and Medium Business.
- User satisfaction: NinjaChat by 500apps scores higher with a 5.0-star average.
- Deployment: Crisp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; NinjaChat by 500apps supports SaaS/Web/Cloud.
Compare Crisp vs NinjaChat by 500apps vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best live chat for SMBs needing easy, feature-rich customer support.
- You run a small to medium business with 1-500 employees.
- You want a simple, intuitive interface with multi-channel communication.
- You value unique features like Magic Browse for visual customer insights.
- Your enterprise requires extensive chatbox visual customization options.
- You need advanced email marketing tools such as A/B testing and scheduling.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Crisp typically suits Individuals and Freelancers / Consultants. NinjaChat by 500apps tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More about Crisp | NinjaChat by 500apps is an effective live chat monitoring software designed to enhance customer engagement. The software offers a variety of advanced features such as real-time dashboard, ... Read More about NinjaChat by 500apps | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Spotsaas ScoreWhat's this? ↗ | 9.7/10 | 8.3/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-500 employees | — | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  NinjaChat by 500apps has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Crisp, NinjaChat by 500apps and ZoomInfo Chat Compare on Features?
Total Features | 10 Features | 7 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Crisp, NinjaChat by 500apps and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Crisp vs NinjaChat by 500apps User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, strong customer support, and rich feature set, tempered by some navigation and customization limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 1 reviews, with consistently positive feedback. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Rakuten  Mailjet  Airfrance | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  2 Videos | No videos available. |
Alternatives
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Crisp or NinjaChat by 500apps?
- NinjaChat by 500apps edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Crisp and NinjaChat by 500apps offer a free trial?
- Crisp offers a free trial. NinjaChat by 500apps does not.
- What is the starting price of Crisp vs NinjaChat by 500apps?
- Crisp starts at $25 /User/Month. NinjaChat by 500apps starts at $9.99 /Month.
- What are the top alternatives to Crisp?
- Top alternatives to Crisp include ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz.
- What are the top alternatives to NinjaChat by 500apps?
- Top alternatives to NinjaChat by 500apps include ZoomInfo Chat, LiveChat, Crisp, Zendesk Chat, NinChat.