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8.3

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NinjaChat by 500apps - Live Chat Software

NinjaChat by 500apps Pricing Plans in 2026

Enhance customer engagement with real-time chat monitoring.

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Trusted by 2M+ software buyers annually.

Main Features

  • Agent Scheduling
  • Knowledge Database
  • Persistent Chat
  • Shortcut Messages

Pricing

  • Starts from $9.99/Month when Billed Yearly, also offers free forever plan

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NinjaChat by 500apps Pricing

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"Real-time monitoring"

Free Trial

Not available

Starting Price

$9.99 / /Month

when Billed Yearly

Free Plan

✓ Free forever

Pricing Model

FreemiumSubscriptionQuotation Based
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NinjaChat by 500apps Pricing Plans Explained

Free

Individuals & small teams
  • 5 Departments

  • 1000 Chats - Each Department

BYOS

Large teams & enterprises
  • 37+ apps

  • Your Server

  • Highest Compliance

  • 100 Users

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? NinjaChat by 500apps supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from NinjaChat by 500apps's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

NinjaChat by 500apps offers a free plan (Freemium) with core features at no cost. You can upgrade to a paid plan anytime to unlock advanced features and higher limits.

NinjaChat by 500apps offers Freemium, Subscription, Quotation Based pricing. Plans start from $9.99//Month.

The starting price of NinjaChat by 500apps is $9.99/Month when Billed Yearly

Yes, NinjaChat by 500apps offers a free plan (Freemium) so you can start using core features at no cost. Paid plans unlock advanced functionality.

Most subscription-based tools including NinjaChat by 500apps offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check NinjaChat by 500apps's for exact savings.

Most SaaS products including NinjaChat by 500apps allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check NinjaChat by 500apps's terms or contact their support team for details.

NinjaChat by 500apps offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Free pricing comparison

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  • Per-seat vs flat-rate at a glance
  • Hidden-cost and annual-discount notes

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Help & Contact

NinjaChat by 500apps Support Options

Customer ServiceOnline
LocationNew York, New York

Connect with NinjaChat by 500apps

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].