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Creatio vs Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot CRM vs Bigin by Zoho CRM Comparison

Last updated:

Creatio

4.7(61 reviews)

Starting at $25 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Creatio is a no-code platform for mid-market and enterprise teams that need to automate CRM workflows and broader enterprise processes without depending on developer resources. It covers marketing, sales, and service aut…

Agentforce Sales (formerly Salesforce Sales Cloud)

4.5(646 reviews)

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…

HubSpot CRM

4.4(3,236 reviews)

Starting at $45 /Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio leads on user satisfaction with a 4.7-star rating across 61 reviews.

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Comparing Creatio, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM and Bigin by Zoho CRM? monday CRM is another option worth a look: a visual deal pipeline, Gmail and Outlook email sync and a 14-day free trial.

Creatio vs Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot CRM vs Bigin by Zoho CRM — at a glance

FeatureCreatioAgentforce Sales (formerly Salesforce Sales Cloud)HubSpot CRMBigin by Zoho CRM
Rating4.7 / 54.5 / 54.4 / 54.6 / 5
Reviews616463,236243
Starting price$25 /user/month$25 /user/month$45 /Month$7 /User/Month
Free trial Yes Yes Yes Yes
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Freelancers / Consultants, Large EnterprisesSmall Business
CategoryLow Code Development Platforms (LCDP) SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations—13+ apps——
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001—
Data residencyGlobalGlobalUSGlobal

Key differences between Creatio and Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing: Creatio starts at $25 /user/month, while Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
  • Target audience: Creatio is built for Large Enterprises and Medium Business, while Agentforce Sales (formerly Salesforce Sales Cloud) targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Creatio scores higher with a 4.7-star average.
  • Deployment: Creatio supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Creatio vs Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Low Code Development Platforms (LCDP) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Creatio - Low Code Development Platforms (LCDP) Software
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HubSpot CRM - CRM Software
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Creatio, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM vs Bigin by Zoho CRM: Biggest differences

Start here before you go deeper into features.

Creatio

Best for automating and customizing CRM workflows without coding.

Choose if
  • You need a no-code platform with high customization freedom for CRM and workflows.
  • Your business fits medium to large size with 50-500 employees requiring industry-specific workflows.
  • You want a comprehensive CRM suite covering marketing, sales, and service in one platform.
Consider alternatives if
  • Your team has very limited technical expertise and struggles with integrations.
  • You are a small business sensitive to pricing and steep learning curves.

Agentforce Sales (formerly Salesforce Sales Cloud)

Best for medium to large enterprises needing highly customizable CRM solutions.

Choose if
  • You require extensive customization to fit unique industry workflows.
  • Your team needs robust analytics and reporting for data-driven sales decisions.
  • You want seamless integration with numerous third-party applications and APIs.
Consider alternatives if
  • You are a small business or startup with a limited budget.
  • Your team lacks technical expertise or prior CRM experience.

HubSpot CRM

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Bigin by Zoho CRM

Best for

Small Business

Creatio: Best for automating and customizing CRM workflows without coding. Agentforce Sales (formerly Salesforce Sales Cloud): Best for medium to large enterprises needing highly customizable CRM solutions.

Description

Creatio is a no-code platform for mid-market and enterprise teams that need to automate CRM workflows and broader enterprise processes without depending on developer resources. It covers ... Read More about Creatio

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud)

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More about HubSpot CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25 , monthly
  • Starts from $25 , monthly
  • Starts from $45 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.6/10

9.8/10

9.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.66

(61)

4.55

(646)

4.36

(3236)

Best Company Size

50 to 500 employeesMedium to large enterprises
50 to 10,000 employeesMedium to Large Enterprises
1-1,000 employees
—
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Creatio

  • Streamlined Processes: Creatio lets teams automate routine workflows, so tasks are completed efficiently and managers can focus on strategic initiatives instead of repetitive work.
  • Customizable Solutions: With its low-code platform, you can easily tailor applications to fit your unique business needs. This flexibility means that you can adapt quickly to market changes without heavy reliance on IT resources.
  • Better Collaboration: Creatio improves communication across departments and builds a collaborative environment. Executives make better decisions and achieve stronger organizational alignment.

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Simplified Sales Processes: Salesforce simplifies the entire sales cycle, allowing teams to manage leads, opportunities, and customer interactions smoothly. I've seen firsthand how this leads to increased efficiency and higher conversion rates.
  • Analytics and Reporting: With Salesforce's analytics tools, managers can gain insights into performance metrics. This allows for informed decision-making based on real-time data, so strategies stay aligned with business goals.
  • Customizable Solutions: One of Salesforce's key features is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be designed for your specific industry needs. I often recommend using this flexibility for maximum impact.

HubSpot CRM

  • Streamlined Communication: HubSpot CRM lets your team centralize all customer interactions in one place, so everyone stays informed and miscommunication drops. You can collaborate more easily and respond to customer needs faster.
  • User-Friendly Interface: HubSpot CRM is designed for simplicity, letting users of all technical levels work through it easily. This means less training time for your staff and more focus on building relationships with clients.
  • Analytics and Reporting: Powerful analytics tools help you understand sales performance and customer behavior. This data-driven approach supports informed decisions that can increase conversions and revenue growth.
Best fit

Best fit

Creatio

  • 50 to 500 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

HubSpot CRM

  • 1-1,000 employees
  • Martech, SaaS, Consulting, Sales Automation, Revtech
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators
Watchouts

Reasons buyers look elsewhere

Creatio

  • Users may seek alternatives to Creatio due to budget constraints, as some businesses find the pricing structure higher than their financial capabilities or may require more cost-effective solutions for their CRM needs.
  • Organizations with specific industry requirements might look for alternatives that offer tailored features or integrations not available in Creatio, ensuring a better fit for their unique operational workflows.
  • Companies experiencing rapid growth may require more scalable CRM solutions that can easily adapt to evolving business needs and accommodate larger teams without compromising performance.

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing exceeds $165/month for most teams — buyers with <50 employees often switch to HubSpot CRM ($50/month) or Pipedrive ($59/month) for lower cost
  • Lacks pre-built templates for specific industries like real estate or nonprofits — teams needing vertical solutions add Zoho CRM or industry-specific alternatives
  • Requires 4–6 weeks of admin setup and training — companies wanting faster deployment choose Pipedrive or Monday.com Sales for quicker onboarding

HubSpot CRM

  • Pricing scales quickly with advanced features — teams under 20 seats often switch to Pipedrive or Freshsales for lower per-user costs
  • Customization requires API work or third-party apps — businesses with non-standard sales processes add Salesforce or Microsoft Dynamics instead
  • Interface complexity deters small teams — companies under 10 people frequently choose Zoho CRM or Capsule for simpler workflows

Software Demo

Demo

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How do Creatio, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

11 Features

38 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare Creatio, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $25 , monthly
          • $25 , monthly
          • $45 , Billed Yearly
          • $7 , Billed Yearly

          Pricing Plans

          • Growth

            $25

            /user/month

            • Number of users : 5

            • Number of applications : Unlimited

            • Number of workflows : Unlimited

            Show more +

          • Enterprise

            $55

            /user/month

            • Number of users : 5

            • Number of applications : Unlimited

            • Number of workflows : Unlimited

            Show more +

          • Unlimited

            $85

            /user/month

            • Number of users : 50

            • Number of applications : Unlimited

            • Number of workflows : Unlimited

            Show more +

          • Free Suite

            Free

            • Easy setup with guided onboarding

            • Lead, Account, Contact, and Opportunity

            • Service Case Management & Simple Email Marketing

            Show more +

          • Starter Suite

            $25

            /user/month

            • Everything in Free plus built-in Sales Flows and Lead Routing

            • Email to Case Management

            • Dynamic Email Marketing, Forms, and Analytics

            Show more +

          • Pro Suite

            $100

            /user/month

            • Everything in Starter plus Enhanced Real-Time Chat

            • Sales Quoting and Forecasting

            • Greater Customization, Automation+ Access to AppExchange

            Show more +

          • Free Tools

            • Free Marketing tools

            • Free Sales tools

            • Free Service tools

            Show more +

          • Starter

            • Marketing Hub Starter

            • Includes 1,000 marketing contacts

            • Sales Hub Starter Includes 2 paid users

            Show more +

          • Professional

            • Includes features of Starter plan, plus

            • Marketing Hub Professional

            • Includes 2,000 marketing contacts

            Show more +

          • Browse all pricing plans
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          Pricing Page

          Creatio pricing
          Agentforce Sales (formerly Salesforce Sales Cloud) pricing
          HubSpot CRM pricing
          Bigin by Zoho CRM pricing

          Creatio, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM vs Bigin by Zoho CRM: Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing
          Get help choosing

          Creatio, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM vs Bigin by Zoho CRM Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          —
          ✓ Yes
          ✓ Yes

          HIPAA

          —
          ✓ Yes
          ✓ Yes

          GDPR

          ✓ Yes
          ✓ Yes
          ✓ Yes

          ISO 27001

          —
          ✓ Yes
          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes
          ✓ Yes
          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes
          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes
          ✓ Yes
          ✓ Yes

          Data Residency

          🌐 Global
          🌐 Global
          🇺🇸 US

          Creatio vs Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot CRM User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          48

          13

          0

          0

          0

          378

          143

          30

          4

          7

          2130

          684

          84

          40

          234

          204

          66

          7

          1

          1

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlights Creatio's powerful no-code automation and customization, tempered by concerns over learning curve and integration complexity.

          What buyers like

          • Ease of use for non-technical users
          • Customization flexibility
          • Comprehensive CRM functionality

          Common complaints

          • Steep learning curve
          • Integration difficulties

          Buyer sentiment

          Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity.

          What buyers like

          • Customizability
          • Analytics and reporting
          • Integration capabilities

          Common complaints

          • High cost
          • Steep learning curve

          Buyer sentiment

          Buyer sentiment is positive across 3172 reviews, with strong overall satisfaction.

          What buyers like

          • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
          • Integrates with Google Suite and offers open APIs for tracking and productivity.
          • Contact and task management interface is accessible to non-technical users.

          Common complaints

          • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
          • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
          • Poor accessibility for individuals with disabilities, leading to exclusion of certain user groups.

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          Pros and Cons

          • No-code workflow automation accessible to non-technical users

          • High customization freedom to tailor CRM and workflows

          • Comprehensive CRM suite covering marketing, sales, and service

          • Learning curve for users unfamiliar with CRM systems

          • Integration challenges requiring technical expertise

          • Highly customizable platform tailored to specific industry needs

          • Robust reporting and analytics for data-driven decision-making

          • Extensive integration capabilities with third-party apps and APIs

          • Expensive licensing and additional feature costs

          • Steep learning curve for new or non-technical users

          • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

          • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

          • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

          • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

          • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Creatio, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          Creatio, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM and Bigin by Zoho CRM Customers

          Customers

          Skeyes

          Skeyes

          DFS Aviation Services

          DFS Aviation Services

          Onco360

          Onco360

          BBVA

          BBVA

          Brunello Cucinelli

          Brunello Cucinelli

          Unilever

          Unilever

          Classpass

          Classpass

          Avison Young

          Avison Young

          Crunch Fitness

          Crunch Fitness

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Media and Screenshots

          Screenshots

          Creatio

          10 Screenshots

          Salesforce Adoption Dashboards

          3 Screenshots

          HubSpot CRM

          13 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          5 Videos

          video-0

          2 Videos

          Alternatives to Creatio, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM, Bigin by Zoho CRM

          Expand your comparison

          Add another option to compare side by side

          Search by product name to compare pricing, fit, and buyer feedback in one view.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Creatio or Agentforce Sales (formerly Salesforce Sales Cloud)?
          Creatio edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
          Do Creatio and Agentforce Sales (formerly Salesforce Sales Cloud) offer a free trial?
          Yes, both Creatio and Agentforce Sales (formerly Salesforce Sales Cloud) offer a free trial.
          What is the starting price of Creatio vs Agentforce Sales (formerly Salesforce Sales Cloud)?
          Creatio starts at $25 /user/month. Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
          What are the top alternatives to Creatio?
          Top alternatives to Creatio include TeamDesk, Oracle Application Express, Caspio, UI Bakery, Visual LANSA.
          What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
          Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, Creatio CRM, LeadSquared CRM, Salesmate, CrmOne.