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9.6

Spot Score

Creatio - Low Code Development Platforms (LCDP) Software

Creatio

Maximize your workflow freedom with no-code automation.

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Starts from $25/user/month when monthly

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What is Creatio?

Creatio is a no-code platform to automate CRM and enterprise workflows with a maximum degree of freedom. It provides a range of offerings including a no-code platform (Studio Creatio), CRM applications (marketing, sales, and service), industry workflows for 20 verticals, and marketplace add-ons.

Pricing

  • Starts from $25/user/month when monthly

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

  • Installed - Mac

Creatio software demo

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Creatio was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Creatio is best suited for

  • employee count

    Employee count: 50 to 500 employees

  • industries

    Industries: Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting

  • Job titles

    Job Titles: Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Benefits of using Creatio

  • Streamlined Processes: Creatio empowers teams to automate routine workflows, ensuring that tasks are completed efficiently and allowing managers to focus on strategic initiatives rather than repetitive tasks.

  • Customizable Solutions: With its low-code platform, you can easily tailor applications to fit your unique business needs. This flexibility means that you can adapt quickly to market changes without heavy reliance on IT resources.

  • Enhanced Collaboration: By facilitating seamless communication across departments, Creatio fosters a collaborative environment. Executives will appreciate how this leads to better decision-making and improved organizational alignment.

Explanation of Creatio Key Features

  • Application Templates

    Creatio offers a wide range of pre-built application templates that allow users to quickly deploy solutions tailored to their specific business needs. These templates are designed to address common industry challenges, such as customer relationship management or project management. By utilizing these templates, organizations can significantly reduce the time and resources spent on application development, ensuring faster time-to-market for critical business processes.

  • Integrations Management

    The Integrations Management feature in Creatio enables businesses to seamlessly connect their applications and data sources. This functionality addresses the challenge of data silos within organizations, allowing for a unified view of information across different systems. With easy-to-use tools for managing integrations, users can automate data flows between various platforms, enhancing operational efficiency and improving decision-making based on real-time insights.

  • App Integrations

    Creatio's App Integrations feature facilitates the connection of third-party applications with ease. This capability solves the issue of disparate systems not communicating effectively, which can hinder productivity and lead to data inconsistencies. By integrating popular tools such as email marketing platforms, accounting software, or customer service systems, users can ensure that their workflows are streamlined and that data is synchronized across all applications.

  • Machine Learning

    The Machine Learning feature within Creatio empowers organizations to leverage advanced analytics for predictive insights. This functionality addresses the challenge of making informed decisions based on historical data patterns. By incorporating machine learning algorithms, users can identify trends, forecast customer behavior, and optimize marketing strategies, ultimately leading to improved customer satisfaction and increased revenue.

  • Drag and Drop Builder

    Creatio’s Drag and Drop Builder simplifies the application development process by allowing users to create custom workflows and interfaces without the need for coding knowledge. This feature addresses the barrier to entry for non-technical users who want to contribute to solution development. By providing an intuitive interface for designing applications, teams can collaborate more effectively and adapt quickly to changing business requirements.

  • Workflow Management

    The Workflow Management feature in Creatio enables organizations to automate complex business processes with ease. This functionality solves the problem of manual task execution that often leads to inefficiencies and errors. By defining clear workflows that include automated task assignments and notifications, teams can ensure that projects progress smoothly while maintaining accountability across all stages.

  • Web Development

    Creatio’s Web Development capabilities allow businesses to create responsive web applications tailored to their needs. This feature addresses the growing demand for online solutions that can be accessed from any device. With built-in tools for designing user-friendly interfaces and ensuring compatibility across browsers, organizations can enhance their digital presence while providing a better user experience for customers.

  • Testing Management

    The Testing Management feature provides a structured approach to ensuring that applications function correctly before deployment. This capability addresses the risk of bugs or errors impacting user experience and operational efficiency. By enabling teams to create test cases, manage testing cycles, and document results within Creatio, organizations can maintain high-quality standards in their software solutions.

  • Mobile Development

    With the Mobile Development feature in Creatio, businesses can create mobile applications that enhance accessibility for users on-the-go. This functionality meets the challenge of a mobile-first world where employees require access to critical information anytime, anywhere. By leveraging Creatio’s tools for mobile app development, organizations can ensure that their workforce remains productive while engaging with customers through mobile-friendly interfaces.

  • Access Control

    The Access Control feature ensures that sensitive data within Creatio is protected by defining user permissions and roles. This capability addresses compliance and security concerns by limiting access based on organizational hierarchy or project involvement. By implementing robust access control measures, businesses can safeguard confidential information while empowering users with the appropriate level of access necessary for their roles.

Creatio Pricing

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Free Trial

  • Yes, It's available

Creatio Pricing

  • Starts from $25/user/month when monthly

Pricing Model

  • Free trial

  • Paid Plans (Subscription /Quotation Based )

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Screenshots of the Creatio Pricing Page

Disclaimer: Pricing information for Creatio is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to Creatio?

  • Users may seek alternatives to Creatio due to budget constraints, as some businesses find the pricing structure higher than their financial capabilities or may require more cost-effective solutions for their CRM needs.

  • Organizations with specific industry requirements might look for alternatives that offer tailored features or integrations not available in Creatio, ensuring a better fit for their unique operational workflows.

  • Companies experiencing rapid growth may require more scalable CRM solutions that can easily adapt to evolving business needs and accommodate larger teams without compromising performance.

  • Users might consider alternatives if they find the learning curve for Creatio steep, prompting them to explore more user-friendly platforms that facilitate quicker onboarding and higher team adoption rates.

  • Businesses looking for enhanced customer support or community resources may switch to alternatives that provide more comprehensive assistance, ensuring they receive timely help and guidance as they navigate their CRM systems.

Creatio Reviews & Ratings

4.5

Very Good

Based on 422 ratings & 7 reviews

Rating Distribution

Excellent

(2)

Very Good

(5)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Creatio is an excellent no-code platform that allows businesses to automate CRM and enterprise workflows without needing coding skills. The platform offers extensive customization, allowing users to tailor solutions to their needs, and provides a comprehensive suite of CRM tools for marketing, sales, and service. With industry-specific workflows for 20 verticals ...Read more

Creatio pros and cons

  • Creatio allows users to automate workflows without needing any coding skills, making it accessible for non-technical users.

  • With a high degree of freedom, users can tailor workflows and CRM applications to meet their specific business needs.

  • Creatio provides a full suite of CRM applications, including marketing, sales, and service tools, enhancing customer relationship management.

  • It offers workflows tailored to 20 verticals, ensuring businesses in various industries can adopt best practices.

  • While it’s a no-code platform, there can still be a learning curve for users unfamiliar with CRM systems.

  • Integrating with other systems might be challenging for some organizations, requiring technical expertise.

User Review

B

Bria

05/30/20

5 out of 5

Best support for the sales process

PROS & CONS What are the best aspects of this product? The app is user-friendly, customizable, and extensive. Our organization's sales department just ...

Read more

S

Samanta

04/26/20

4 out of 5

Improved our business process

PROS & CONS What are the best aspects of this product? Being a non-tech savvy kind of person, I like how little coding it needs to "personalize." We ...

Read more

A

August

04/23/20

4 out of 5

Functional, Buildable, Flexible

PROS & CONS What are the best aspects of this product? The user interface is simple, easy to use, functional, and buildable. Customer support is also ...

Read more

A

Alena

04/18/20

4 out of 5

Easy to use, innovative

PROS & CONS What are the best aspects of this product? First of all, I love how it is so easy to use! I can never get lost while using the app. And ...

Read more

Creatio Customers

Skeyes-logo

Skeyes

DFS Aviation Services-logo

DFS Aviation Services

Onco360-logo

Onco360

Saskatchewan Blue Cross-logo

Saskatchewan Blue Cross

Hershey-logo

Hershey

Constantia-logo

Constantia

Katerra-logo

Katerra

epsotech-logo

epsotech

Health efx-logo

Health efx

People 2.0-logo

People 2.0

Creatio Support

Contact

US: +1 617-765-7997 / UK: +44 20 3384 0040

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Boston, Massachusetts

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Creatio is a Low Code Development Platforms (LCDP) Software. Creatio offers Application Templates, Integrations Management, App Integrations, Machine Learning, Drag and drop Builder and many more functionalities.

Some top alternatives to Creatio includes Zoho CRM, Zoho CRM Plus, Zoho Creator, Appian and LeadSpace.

Yes, Creatio provides API.

Yes, Creatio provides a mobile app.

Creatio is located in Boston, Massachusetts

Creatio offers Free Trial, Subscription, Quotation Based pricing models

Yes, Creatio can integrate with MailChimp, Microsoft Excel

The starting price of Creatio is $25/user/month when monthly

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.