9.6
SpotScore
Creatio Reviews in July 2026: User Ratings, Pros & Cons
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Creatio Reviews & Ratings
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Spotsaas Editor’s POV
Creatio is an excellent no-code platform that allows businesses to automate CRM and enterprise workflows without needing coding skills. The platform offers extensive customization, allowing users to tailor solutions to their needs, and provides a comprehensive suite of CRM tools for marketing, sales, and service. With industry-specific workflows for 20 verticals ...Read more
Creatio pros and cons
Creatio allows users to automate workflows without needing any coding skills, making it accessible for non-technical users.
With a high degree of freedom, users can tailor workflows and CRM applications to meet their specific business needs.
Creatio provides a full suite of CRM applications, including marketing, sales, and service tools, enhancing customer relationship management.
It offers workflows tailored to 20 verticals, ensuring businesses in various industries can adopt best practices.
While it's a no-code platform, there can still be a learning curve for users unfamiliar with CRM systems.
Integrating with other systems might be challenging for some organizations, requiring technical expertise.
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RA
Randol Antonio P.
06/16/26
What do you like best about Creatio?Freedom UI feels like a better way to create a UI.Review collected by and hosted on G2.com.What do you dislike about Creatio?Create a personalized object style by using code.Review collected by and hosted on G2.com.
AA
alex a.
06/12/26
What do you like best about Creatio?The ease of creating processes and designing your screens, without the need for codeReview collected by and hosted on G2.com.What do you dislike about Creatio?It would be good to have technical support in Spanish, currently it is only available in English.Review collected by and hosted on G2.com.
TW
Tanner W.
06/12/26
What do you like best about Creatio?The ability to focus on our customers, and the freedom we have to create workflows, processes, and applications that do what we as a bank need.Customer support being available 24/7 (or very close) is very helpful. We had an issue where we pushed a package from a higher version to a lower version and Creatio support was able to work through the night on our issue.Review collected by and hosted on G2.com.What do you dislike about Creatio?Ticketing, having ...
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VU
Verified User in Financial Services
06/12/26
What do you like best about Creatio?The balance between powerful functionality and ease of customization.Review collected by and hosted on G2.com.What do you dislike about Creatio?Some complex customizations can still require significant development effortReview collected by and hosted on G2.com.
T
Tobias G.
06/12/26
What do you like best about Creatio?An innovative platform approach with excellent AI integration.Review collected by and hosted on G2.com.What do you dislike about Creatio?Sometimes you need to be careful not to overwrite fields.Review collected by and hosted on G2.com.
BB
Bharath B.
06/12/26
What do you like best about Creatio?AI default enablement, speed to deploy and scalingReview collected by and hosted on G2.com.What do you dislike about Creatio?Time to learn can be reduced with some innovative approachesReview collected by and hosted on G2.com.
AR
Anirudh R.
06/12/26
What do you like best about Creatio?The application is easy to use and highly adaptable.Review collected by and hosted on G2.com.What do you dislike about Creatio?Nothing much , it’s a great product to useReview collected by and hosted on G2.com.
VU
Verified User in Manufacturing
06/12/26
What do you like best about Creatio?OOTB features real y make the implementation easierReview collected by and hosted on G2.com.What do you dislike about Creatio?Dashboard and data usage because it needs personalizationReview collected by and hosted on G2.com.
MP
Mike P.
06/12/26
What do you like best about Creatio?Prebuilt agents and workflows make it faster to launchReview collected by and hosted on G2.com.What do you dislike about Creatio?Still not well known in the enterprise makes it harder to get approvedReview collected by and hosted on G2.com.
RP
Ranjith P.
06/12/26
What do you like best about Creatio?Ease of development, integration and comfigurationReview collected by and hosted on G2.com.What do you dislike about Creatio?Licensing costs can be reduced to attract small scale companiesReview collected by and hosted on G2.com.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].