9.6
Spot Score

Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users smoothly transition from other software like QuickBooks.
Clear and effective troubleshooting guidance, allowing users to resolve technical issues like browser or payroll challenges effortlessly.
Difficulty in connecting with support initially, though the quality of assistance once connected is rated highly.
New users may experience challenges with specific features (e.g., payroll matching or batch payments) without support.
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VU
Verified User in Real Estate
06/29/26
What do you like best about Xero?I like how user friendly it was when learning how to use the software. I also love that it integrates in to Loft 47.Review collected by and hosted on G2.com.What do you dislike about Xero?When I am in an account and I want to do a "New Transaction" it doesn't give me the option "Pay by Check" and I have to go back into it to do so. I wish it was the same as if you click on the 3 dots, then "Spend Money" and then you have the box to check if you want to "Pay ...
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BT
Bradwyn T.
06/29/26
What do you like best about Xero?I really appreciate Xero's ease of use and logical flow of accounting transactions, which lets me apply my accounting knowledge without needing to learn how the platform itself works. This reduces thinking time significantly, as I don't have to figure out the system's processes; I can just focus on the accounting logic. I find that financial reporting and identifying potential errors are incredibly straightforward. The initial setup was very easy and ...
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KA
Kevin Aris P.
06/28/26
What do you like best about Xero?Easy to navigateA lot of third party systems to be integratedSupport availablePerformancePricingReview collected by and hosted on G2.com.What do you dislike about Xero?No option to bulk deletes the invoices.No option to limit the access to be given to payroll.Review collected by and hosted on G2.com.
VU
Verified User in Information Technology and Services
06/27/26
What do you like best about Xero?What I appreciate about Xero is how it simplifies everyday accounting without making the software feel overwhelming. The bank feeds automatically import transactions, which makes reconciliation much faster and easier.Review collected by and hosted on G2.com.What do you dislike about Xero?while xero is capable overall there are a few areas it can improve like some advanced features take time to learn especially if you are new to the accounting software ...
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DS
Daniella S.
06/25/26
What do you like best about Xero?I’m not a business professional or an accountant—just a small business owner. This makes generating invoices and quotes, as well as tracking costs, so much easier than what I was doing before. The output reports are fantastic.Review collected by and hosted on G2.com.What do you dislike about Xero?its frustrating that im having to go on the highest pricing tier just to handle multi currencies. I wish the costs were seat based or based on how many people on ...
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VU
Verified User in Luxury Goods & Jewelry
06/25/26
What do you like best about Xero?It is stable and substantially less expensive than the leading competitor. It integrates decently with Cin7Review collected by and hosted on G2.com.What do you dislike about Xero?I wish it had telephone support and had more robust reconciling capabilities for accounts other than bank accounts.Review collected by and hosted on G2.com.
VU
Verified User in Computer Software
06/23/26
What do you like best about Xero?Xero is straightforward to use, but it still feels powerful. Overall, it’s stable and reliable for day-to-day accounting tasks, which makes it easy to depend on. The integration with Slack was also simple to set up and worked smoothly.Review collected by and hosted on G2.com.What do you dislike about Xero?The main downside is that it can start to feel a bit limited as your business grows and things become more complex. It isn’t the cheapest option, but the ...
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VT
vanjo t.
06/22/26
What do you like best about Xero?I like using Xero as a creative professional juggling multiple design projects because it includes invoicing and estimates. I appreciate the automated reminders and the seamless integration it offers. I really enjoy the user-friendly interface. Xero bridges the gap between complex accounting and everyday business management perfectly. Additionally, the initial setup was easy for beginners like me.Review collected by and hosted on G2.com.What do you dislike ...
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DF
Dar F.
06/22/26
What do you like best about Xero?What I like most about Xero is how easy it is to keep day-to-day financial records organized in one place. We use it to track invoices, expenses, bank transactions, and financial reports without needing to move between multiple systems.One feature I particularly value is the bank reconciliation workflow. Matching transactions and keeping records up to date is much faster compared to manual tracking, and it gives better visibility into our financial position ...
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VU
Verified User in Construction
06/22/26
What do you like best about Xero?The projects side of things. It makes tracking projects easyReview collected by and hosted on G2.com.What do you dislike about Xero?You cant add a payment on account to a supplier and then allocate to multiple invoices at a later date. All has to be done at the bank recReview collected by and hosted on G2.com.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].