8.4
SpotScore
LeadSquared CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
SOC 2Starts from $25 / User / Month
NIIT
Byjus
Acko
Kotak Securities
ProFectusTrusted by teams including NIIT
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is LeadSquared CRM?
LeadSquared is a CRM built for sales teams at mid-market companies and enterprises in education, healthcare, and financial services that manage high lead volumes. It centralizes lead capture, pipeline tracking, and follow-up automation so reps spend less time on manual logging and more time on outreach. Mobile accessibility and call-center workflow support make it particularly effective for field sales and inside sales teams handling large prospect queues.
Pricing
Starts from $25 / User / Month
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
LeadSquared CRM Software Demo
LeadSquared CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider LeadSquared CRM
- Team types
- Individuals, Large Enterprises
Why teams choose LeadSquared CRM
LeadSquared's intuitive dashboard makes it easy to navigate and manage leads effectively.
The visual reporting tools provide valuable insights into sales performance.
Its follow-up automation helps ensure no leads are neglected.
Is LeadSquared CRM right for you?
What buyers should know before shortlisting LeadSquared CRM
LeadSquared Sales + Mobile CRM has earned widespread recognition for its robust features and intuitive design, making it a preferred tool in sales and lead management. The standout strengths of this platform include its seamless mobile accessibility, which allows professionals to manage leads and track client interactions on the go.
Users consistently praise the software's user-friendly interface, smooth navigation, and dynamic dashboard that simplifies lead tracking, follow-ups, and sales pipeline management. The built-in automation features, such as email scheduling and follow-up reminders, have proven invaluable for optimizing sales efforts, enabling businesses to prioritize potential leads and improve productivity.
Additional highlights include its reliable integration capabilities with third-party tools, customizable filters for better targeting, and superior reporting functions that provide precise and actionable insights. Exceptional customer support and increased data security further enhance its appeal.
While overwhelmingly efficient, some users have noted minor areas for improvement, such as occasional technical glitches or nuanced learning needs for certain features. However, these are marginal in comparison to its overall strengths, solidifying LeadSquared as a powerful and convenient CRM solution.
LeadSquared CRM pros and cons
- LeadSquared CRM pros
LeadSquared's intuitive dashboard makes it easy to navigate and manage leads effectively.
The visual reporting tools provide valuable insights into sales performance.
Its follow-up automation helps ensure no leads are neglected.
- LeadSquared CRM cons
Integration options may be limited compared to competitors.
Pricing can be a concern for smaller businesses.
Ready to try it?
Get started with LeadSquared CRM
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare LeadSquared CRM side-by-side with top CRM Software alternatives.
What is the pricing of LeadSquared CRM?
LeadSquared CRM Pricing Plans
Lite
$25
/User/Month
Lead Management Lead Tracking Lead Qualification Lead Scoring Custom Fields Duplicate Blocking
Lead Tracking
Lead Qualification
Lead Scoring
Custom Fields
Show more +
Pro
$50
/User/Month
Includes features of Lite plan, plus
Email Campaigns Drag-and-drop Builder Responsive Templates Email Personalization Email Campaign Reports
Drag-and-drop Builder
Responsive Templates
Email Personalization
Show more +
Super
$100
/User/Month
Includes features of Pro plan, plus
Workflow Automations Visual Workflow Designer Communication Automation Sales Automation Escalations
Visual Workflow Designer
Communication Automation
Sales Automation
Show more +
Ultimate
Weighing your options?
Not sure if LeadSquared CRM fits your budget?
LeadSquared CRM reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 138 reviews, with consistently positive feedback.
What buyers like
- Mobile app provides access to leads and customer data from anywhere.
- Interface and layout reduce training time and make navigation accessible at all technical levels.
- Custom filters, tabs, and a dynamic dashboard improve lead tracking and organization.
Common complaints
- Broad feature set can overwhelm new users without adequate onboarding or support.
- Limited customization options may make it difficult to tailor the system to specific organizational needs.
- Some reported feature redundancy creates inefficiencies in workflows.
Are you using LeadSquared CRM?
What users are saying
RK
Raj K
12/29/23
"A Comprehensive Review"
What do you like best about LeadSquared Sales + Mobile CRM? Most helpful point of leadsquared is mobile compatiblilty , and easy access anytime anywhere
AD
ANIRBAN D
10/05/23
"The Onestop Solution towards Lead Generation and Marketing"
What do you like best about LeadSquared Sales + Mobile CRM? It is very convienient to use , leads are arranged in a very easy to use manner , proper ...
Read more
AU
Anonymous User
09/27/23
""Hats off to the Creater""
What do you like best about LeadSquared Sales + Mobile CRM? It's best CRM I have ever used. Its accessible and quick responsive dashboard looks cool ...
Read more
NS
Nitin S
08/22/23
"Smooth CRM"
What do you like best about LeadSquared Sales + Mobile CRM? Interface which is very easy to understand and smooth flow between the pages whch makes ...
Read more
MG
Minit G
08/10/23
"Easiest Tool to see the sales cycle"
What do you like best about LeadSquared Sales + Mobile CRM? Filters, Analysis, Tracking of call times and dialouts etc. Easy to understand, best tool ...
Read more
PR
Pankaj R
08/08/23
"Easy to use"
What do you like best about LeadSquared Sales + Mobile CRM? UI is far better than other CRM, Easy to use, help me to get reports on daily basis.
- See if LeadSquared CRM fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of LeadSquared CRM?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…
LeadSquared CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating LeadSquared CRM.
Certifications
Developer & data
Alternatives to LeadSquared CRM
Recommended
Streamline your sales and build ...
9.0
Excellent
Unleash the full potential of your ...
8.4
Excellent
AI agents for sales — Salesforce ...
9.8
Excellent
Efficiency at your fingertips.
8.2
Excellent
LeadSquared CRM Customers
NIIT
Byjus
Acko
Kotak Securities
ProFectus
Olx
Exide Life Insurance
uni
Startford University
manipalhospitals
LeadSquared CRM Support Options
Frequently Asked Questions About LeadSquared CRM
Common questions buyers ask before choosing LeadSquared CRM.
LeadSquared CRM is a CRM Software. LeadSquared CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking and many more functionalities.
Buyers commonly note the following limitations of LeadSquared CRM: Integration options may be limited compared to competitors.; Pricing can be a concern for smaller businesses.; Advanced features may require a learning period..
Some top alternatives to LeadSquared CRM includes Bigin by Zoho CRM, LeadSquared Marketing Automation, ClickUp, Zoho CRM and LeadPrime.
LeadSquared CRM offers Free Trial, Subscription, Quotation Based pricing models
The starting price of LeadSquared CRM is $25/User/Month
Free buyer scorecard
Evaluate LeadSquared CRM with the CRM software buyer scorecard
A weighted CRM software scorecard to assess LeadSquared CRM objectively and compare it against the alternatives.
- Weighted criteria you can edit
- Score vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Ready to try it?
Get started with LeadSquared CRM
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
CRM Software by Country
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].