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Countly vs GoSquared vs Bigin by Zoho CRM Comparison

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Countly

4.0(22 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Countly is a open source mobile analytics software. Its features are analytical, operational, reporting and development integrated into one platform. Countly provides actionable insights to drive business decisions effec…

GoSquared

4.5(95 reviews)

Starting at $29 /Month

  • Large Enterprises
  • Medium Business

GoSquared is a customer relationship management (CRM) application that helps businesses to understand and grow their online audience. GoSquared in Browser adds real-time visitor monitoring to your website, helping you to…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

GoSquared leads on user satisfaction with a 4.5-star rating across 95 reviews.

Countly vs GoSquared vs Bigin by Zoho CRM — at a glance

FeatureCountlyGoSquaredBigin by Zoho CRM
Rating4.0 / 54.5 / 54.6 / 5
Reviews2295294
Starting priceContact for pricing$29 /Month$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryMobile Analytics SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRGDPR
Data residencyGlobalGlobalGlobal

Key differences between Countly and GoSquared

  • Pricing: GoSquared starts at $29 /Month. Countly pricing is not publicly listed.
  • Free trial: Countly offers a free trial; GoSquared does not.
  • User satisfaction: GoSquared scores higher with a 4.5-star average.
  • Deployment: Countly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; GoSquared supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac.

Compare Countly vs GoSquared vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Mobile Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Countly - Mobile Analytics Software
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GoSquared - CRM Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Countly

Open-source mobile analytics platform ideal for real-time app insights and customization.

Choose if
  • You need real-time analytics to drive quick data-driven decisions in mobile apps.
  • Your team requires deep customization via open-source client and server code access.
  • You want an integrated platform combining analytics, operational, reporting, and development tools.
Consider alternatives if
  • Your organization relies heavily on Android platform support and extensive documentation.
  • You are a small team or startup needing lightweight analytics with low server resource use.

GoSquared

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Countly typically suits Large Enterprises and Medium Business. GoSquared tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Countly is a open source mobile analytics software. Its features are analytical, operational, reporting and development integrated into one platform. Countly provides actionable insights to ... Read More about Countly

GoSquared is a customer relationship management (CRM) application that helps businesses to understand and grow their online audience. GoSquared in Browser adds real-time visitor monitoring ... Read More about GoSquared

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $29
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

8.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.5

(95)

4.57

(294)

Best Company Size

50-500 employeesMedium to Large Enterprises
50 to 500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Countly

  • Comprehensive Analytics: Countly offers a robust suite of analytics tools that empower managers to track user behavior across web and mobile platforms. You’ll gain invaluable insights into customer engagement, allowing you to make data-driven decisions.
  • Real-Time Data: With Countly, you can access real-time data that keeps your team informed and agile. This feature enables administrators to respond swiftly to trends and issues, enhancing your ability to optimize user experiences.
  • User Segmentation: The platform’s advanced user segmentation capabilities allow you to tailor marketing strategies effectively. By understanding different user groups, you can create personalized campaigns that resonate with your audience, driving higher conversion rates.

GoSquared

  • Real-Time Analytics: GoSquared provides real-time insights into user behavior, allowing managers to make informed decisions quickly. You can track visitors as they navigate your site, identifying trends and optimizing user experiences on-the-fly.
  • Customer Engagement Tools: With built-in live chat and messaging features, GoSquared empowers teams to engage with customers directly. This means you can address inquiries instantly, improving customer satisfaction and building stronger relationships.
  • Comprehensive Dashboard: The intuitive dashboard consolidates key metrics in one place, making it easy for administrators to monitor performance at a glance. You’ll appreciate how quickly you can access critical data without sifting through multiple reports.
Best fit

Best fit

Countly

  • 50 to 500 employees
  • Martech, SaaS, Fintech, eCommerce, and Mobile App Development
  • Product Managers, Data Analysts, Marketing Managers, and Mobile App Developers

GoSquared

  • 50 to 500 employees
  • Martech, SaaS, eCommerce, Digital Marketing, and Analytics
  • roles such as Marketing Managers, Product Managers, Data Analysts, and Customer Success Managers
Watchouts

Reasons buyers look elsewhere

Countly

  • Users may seek alternatives to Countly due to its pricing structure, especially for small businesses or startups that require cost-effective analytics solutions without compromising on essential features and functionality.
  • Some organizations might find Countly's user interface less intuitive, prompting them to explore platforms with a more user-friendly design that enhances the overall analytics experience for team members.
  • Data privacy concerns could lead users to consider alternatives that offer enhanced security features or comply more rigorously with specific regulatory standards relevant to their industry or region.

GoSquared

  • Users may seek alternatives to GoSquared if they find its pricing model not aligning with their budget, especially for startups or small businesses that require cost-effective analytics solutions without compromising on essential features.
  • Some users might prefer alternatives that offer more advanced features like AI-driven insights or predictive analytics, which can provide deeper data analysis and enhance decision-making processes beyond what GoSquared offers.
  • Businesses looking for seamless integration with other tools or platforms may explore alternatives that provide better compatibility with their existing software ecosystem, ensuring a smoother workflow and data transfer.

Software Demo

Demo

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  • Free 15-min call with a software advisor.

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How do Countly, GoSquared and Bigin by Zoho CRM Compare on Features?

Total Features

21 Features

28 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Countly, GoSquared and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $29
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Countly pricing
        GoSquared pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Countly vs GoSquared User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        9

        8

        0

        1

        0

        54

        10

        2

        1

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate Countly’s comprehensive real-time analytics and open-source transparency but note limitations in free features and Android support.

        What buyers like

        • Ease of customization
        • Real-time data access
        • Responsive customer support

        Common complaints

        • Limited free edition features
        • Suboptimal Android documentation

        Buyer sentiment

        Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

        What buyers like

        • Intuitive and user-friendly interface, making it easy for both beginners and advanced users to navigate and customize.
        • Real-time analytics and detailed reporting, offering actionable insights and helping track customer behavior effectively.
        • Integration with popular platforms like WordPress and Zapier, enhancing its utility and compatibility.

        Common complaints

        • Mobile application performance is inconsistent and less effective than the desktop version, needing improvements.
        • Limited scalability for larger enterprises, with features better suited for small to medium-sized businesses.
        • Pricing becomes steep as businesses scale, especially for advanced plans or eCommerce features.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Open-source client and server code allowing customization and transparency

        • Real-time analytics enabling quick data-driven decisions

        • Strong customer support ensuring user assistance

        • Limited features in the free community edition

        • Dashboard user experience less polished compared to premium competitors

        • Intuitive and user-friendly interface, making it easy for both beginners and advanced users to navigate and customize.

        • Real-time analytics and detailed reporting, offering actionable insights and helping track customer behavior effectively.

        • Integration with popular platforms like WordPress and Zapier, enhancing its utility and compatibility.

        • Mobile application performance is inconsistent and less effective than the desktop version, needing improvements.

        • Limited scalability for larger enterprises, with features better suited for small to medium-sized businesses.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Contentstudio

        Contentstudio

        Pharmaseal

        Pharmaseal

        Proply

        Proply

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        screenshots

        7 Screenshots

        People Everyone

        3 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Countly or GoSquared?
        GoSquared edges out the other on user ratings (4.5 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Countly and GoSquared offer a free trial?
        Countly offers a free trial. GoSquared does not.
        What is the starting price of Countly vs GoSquared?
        Countly starts at Contact for pricing. GoSquared starts at $29 /Month.
        What are the top alternatives to Countly?
        Top alternatives to Countly include PushAlert, Push.World, Adrack Web Push, Notificare, Adrenalead.
        What are the top alternatives to GoSquared?
        Top alternatives to GoSquared include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.

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