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8.9

Spot Score

Countly - Mobile Analytics Software

Countly

Real-time insights for smarter business decisions.

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What is Countly?

Countly is a open source mobile analytics software. Its features are analytical, operational, reporting and development integrated into one platform. Countly provides actionable insights to drive business decisions effectively by collecting data from smartphones, tablets, apps and console games in real time. Combine this with over 100 preset customizable reports or create Countly’s in-app reporting feature, saved search reports and in-built charting modules to bring analytics to life.

Pricing

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Countly software demo

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Countly was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Countly is best suited for

  • employee count

    Employee count: 50 to 500 employees

  • industries

    Industries: Martech, SaaS, Fintech, eCommerce, and Mobile App Development

  • Job titles

    Job Titles: Product Managers, Data Analysts, Marketing Managers, and Mobile App Developers

Benefits of using Countly

  • Comprehensive Analytics: Countly offers a robust suite of analytics tools that empower managers to track user behavior across web and mobile platforms. You’ll gain invaluable insights into customer engagement, allowing you to make data-driven decisions.

  • Real-Time Data: With Countly, you can access real-time data that keeps your team informed and agile. This feature enables administrators to respond swiftly to trends and issues, enhancing your ability to optimize user experiences.

  • User Segmentation: The platform’s advanced user segmentation capabilities allow you to tailor marketing strategies effectively. By understanding different user groups, you can create personalized campaigns that resonate with your audience, driving higher conversion rates.

Explanation of Countly Key Features

  • ### Product Name

    Countly

  • Event Tracking allows you to monitor specific user interactions within your application or website, such as button clicks, video plays, or form submissions. This feature enables businesses to gain insights into user behavior and engagement, helping to identify which features are most valuable to users and which may need improvement. By understanding how users interact with different elements of your platform, you can make data-driven decisions to enhance user experience and increase conversions.

    **Push Notifications**

  • Push Notifications provide a powerful way to engage users directly on their devices. With this feature, businesses can send timely and relevant messages to users, promoting new features, updates, or personalized offers. This not only helps in keeping users informed but also increases retention by encouraging them to return to your app or site. The ability to reach users instantly helps address the challenge of maintaining user engagement in a competitive digital landscape.

    **Revenue Tracking**

  • Revenue Tracking is crucial for understanding the financial performance of your application. This feature allows you to monitor income generated from various sources, including in-app purchases and subscriptions. By providing detailed reports on revenue streams, businesses can identify trends, optimize pricing strategies, and make informed decisions about future investments. This insight is vital for ensuring sustainable growth and profitability.

    **Retention Tracking**

  • Retention Tracking focuses on measuring how well your application retains users over time. By analyzing user retention rates, businesses can identify patterns that indicate when users are likely to disengage. This information is essential for developing targeted strategies aimed at improving user loyalty and minimizing churn rates. Understanding retention helps companies refine their offerings and enhance overall customer satisfaction.

    **Cohort Analysis**

  • Cohort Analysis enables businesses to segment users based on shared characteristics or behaviors over time. This feature allows you to track how different groups interact with your application, revealing valuable insights into user engagement and retention patterns. By analyzing cohorts, organizations can tailor their marketing strategies and product development efforts to better meet the needs of specific user groups, ultimately driving growth.

    **Funnel Analysis**

  • Funnel Analysis helps businesses visualize the steps users take before completing a desired action, such as making a purchase or signing up for a newsletter. This feature identifies where users drop off in the conversion process, allowing teams to pinpoint bottlenecks and optimize the user journey. By addressing these issues, organizations can improve conversion rates and enhance overall user experience.

    **Targeted Notification**

  • Targeted Notification allows businesses to send personalized messages based on user behavior and preferences. This feature increases the relevance of communications by ensuring that notifications are tailored to individual users’ interests. By delivering targeted content, businesses can enhance user engagement, reduce opt-out rates, and ultimately drive higher conversion rates.

    **Notification Scheduling**

  • Notification Scheduling gives businesses the ability to plan and automate the timing of their push notifications. This feature ensures that messages are sent at optimal times when users are most likely to engage with them. By scheduling notifications strategically, organizations can maximize impact while minimizing the risk of overwhelming users with too many messages at once.

    **Multi-channel Messaging**

  • Multi-channel Messaging allows businesses to communicate with users across various platforms—be it mobile apps, websites, or email. This feature ensures a cohesive messaging strategy that reaches users where they are most active. By utilizing multiple channels effectively, organizations can improve user engagement and ensure that important messages are not missed.

    **Web Notification**

  • Web Notification enables real-time alerts directly through a user's web browser. This feature is especially useful for engaging desktop users who may not have your app open at all times. Web Notifications help keep users informed about updates or promotions without requiring them to actively check for information, thus enhancing overall engagement.

    **Mobile Notification**

  • Mobile Notification is designed specifically for mobile app users, allowing businesses to send alerts directly to their smartphones. This feature capitalizes on the immediacy of mobile communication, ensuring that important updates or offers reach users instantly. Mobile Notifications help maintain user interest and drive app usage by providing timely information directly in the palm of their hands.

    **Push Automation**

  • Push Automation streamlines the process of sending notifications by allowing businesses to set up automated campaigns based on user behavior triggers. For example, if a user abandons their shopping cart, an automated push notification can remind them about their

Countly Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Countly Pricing

  • Offers free forever plan

Pricing Model

  • Free trial

  • Freemium

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the Countly Pricing Page

Disclaimer: Pricing information for Countly is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to Countly?

  • Users may seek alternatives to Countly due to its pricing structure, especially for small businesses or startups that require cost-effective analytics solutions without compromising on essential features and functionality.

  • Some organizations might find Countly's user interface less intuitive, prompting them to explore platforms with a more user-friendly design that enhances the overall analytics experience for team members.

  • Data privacy concerns could lead users to consider alternatives that offer enhanced security features or comply more rigorously with specific regulatory standards relevant to their industry or region.

  • Users may require more advanced integrations with other tools and platforms than Countly offers, prompting a search for analytics solutions that seamlessly connect with their existing tech stack for improved workflow efficiency.

  • Companies looking for extensive customer support or robust community resources might explore alternatives if they feel Countly's support options do not meet their operational needs or expectations.

Countly Reviews & Ratings

4

Very Good

Based on 22 ratings & 18 reviews

Rating Distribution

Excellent

(9)

Very Good

(8)

Good

(0)

Poor

(1)

Terible

(0)

Expert's Review

Countly is a powerful enterprise mobile analytics platform that excels in providing comprehensive insights into user behavior and engagement. Its key feature of user retention helps businesses understand and improve customer activity within their applications, ultimately boosting satisfaction and revenue. The platform's real-time data analysis capabilities and ...Read more

Countly pros and cons

  • Offers open-source client and server code, providing transparency and customization options.

  • Terrific support from the company, ensuring assistance for users as they navigate the platform.

  • Intuitive UX that simplifies complex information display for easy understanding.

  • Provides real-time analytics, allowing users to make quick decisions based on current data.

  • Limited community edition features, restricting access to certain functionalities for free users.

  • Dashboard UX may lack polish compared to more expensive solutions, potentially affecting user experience.

User Review

IA

Industry Analyst / Tech Writer in Hospital & Health Care

09/20/19

2 out of 5

Slow and All Over the Place

What do you like best? All the information was in one place and it was all collected fairly correctly What do you dislike? There were too many ...

Read more

06/26/16

4.5 out of 5

Countly

What do you like best? Countly is recognized for its enterprise mobile analytics and marketing platform. It definitely does best in mobile data ...

Read more

SS

Simon S

06/26/16

4.5 out of 5

Countly

What do you like best? Countly is recognized for its enterprise mobile analytics and marketing platform. It definitely does best in mobile data ...

Read more

06/09/16

4.5 out of 5

A product developed for user screening

What do you like best? Shocking was the speed at which it updated the data on internet. It nearly took 1 minute maximum after an event was occurred. ...

Read more

Countly Support

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

London, United Kingdom

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Countly is a Mobile Analytics Software. Countly offers Event Tracking, Push Notifications, Revenue Tracking, Retention Tracking, Cohort Analysis and many more functionalities.

Some top alternatives to Countly includes PushAlert, Push.World, Adrack Web Push, Notificare and Leanplum.

Yes, Countly provides API.

Yes, Countly provides a mobile app.

Countly is located in London, United Kingdom

Countly offers Free Trial, Freemium, Subscription pricing models

Yes, Countly can integrate with WordPress, Tableau

The starting price is not disclosed by Countly. You can visit Countly pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.