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9.6

Spot Score

Amplitude - Mobile Analytics Software

Amplitude Review: Is It The Right Mobile Analytics Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Amplitude offers custom pricing plan

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SpotSaaS Analysis for Amplitude

Amplitude is a mobile analytics software used by product managers and mobile app development teams to analyze user behavior and optimize customer retention. With a 4.5/5 rating from 1,150 reviews, it is broadly validated as a reliable tool for these roles.

Amplitude excels with its intuitive interface, making it accessible for users at all levels, and its ability to provide powerful insights into user behavior, activation, retention, and engagement. However, newcomers may find the extensive features and customizations complex without proper support. Additionally, the limited selection in the Marketplace for additional apps and connectors could restrict access to advanced functionalities.

Quick facts about Amplitude

Rating4.5/5 (1,150 reviews) | SpotScore: 9.6/10Best forProduct managers, Mobile app development teamsPricingFree tier, public paid plansDeploymentBrowser BasedTop strengthIntuitive and easy-to-navigate interfaceWatch-outLimited Marketplace app selection

What is Amplitude?

Amplitude is the mobile analytics software that gives user real-time, comprehensive data on their mobile app's performance. Amplitude helps mobile app teams make decisions based on fact rather than opinion with qualitative and quantitative insights to improve retention, monetization, engagement and virality. Besides analyzing usage and retention, It also works with other tools like MixPanel to add qualitative data such as support tickets or comments.

Pricing

  • Amplitude offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
ISO 27001
  • SSO & MFA supported

  • Data residency:Global

Amplitude Software Demo

Amplitude was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Amplitude

Use cases
Mobile app performance analytics, User behavior analysis, Customer retention and engagement optimization
Team types
Product managers, Mobile app development teams
Company size
Small Business, Medium Business
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Amplitude

  • User-friendly and intuitive interface accessible to all users

  • Powerful insights into user behavior, activation, retention, and engagement

  • Wide range of segmentation and funnel options enabling complex reports

Is Amplitude right for you?

Best for mobile app teams needing deep user behavior and retention analytics.

Choose Amplitude if

  • You need real-time, comprehensive mobile app performance data.
  • Your team requires flexible segmentation and funnel analysis for complex reports.
  • You want seamless integration with tools like MixPanel for enriched insights.

Consider alternatives if

  • You require extensive marketplace integrations and numerous third-party connectors.
  • Your team lacks onboarding support and may struggle with feature complexity.

What buyers should know before shortlisting Amplitude

Before shortlisting Amplitude, verify that your team can handle the learning curve for advanced features. While the interface is clean, creating complex custom reports requires SQL knowledge or significant time investment in the documentation.

Check whether your data volume fits Amplitude's pricing model—costs scale with tracked events, not users, so high-traffic products may face unexpectedly steep bills. Request a demo focused on your specific use case: test funnel analysis with your actual data structure and confirm that the segmentation options match your customer cohorts.

Integration requirements vary by data source. Amplitude's native connectors cover major platforms (Segment, mPartica, Mixpanel), but custom event schemas often need engineering support to implement correctly.

Verify upfront whether your analytics team has bandwidth for this setup, or budget for professional services. The reporting interface excels at speed—charts build in seconds—but some users report that documentation for less common report types is sparse, requiring trial-and-error or support tickets to troubleshoot.

Pricing transparency matters here. Amplitude charges per tracked event, with overage fees if you exceed your plan tier.

Audit your current event volume across all products and properties before committing; many teams underestimate this number during initial setup. Also confirm whether your contract includes access to all analytics modes (standard, behavioral cohorts, retention) or if advanced features require add-on fees.

Request a 30-day pilot with realistic event volume to validate both usability and cost before full deployment.

Pros and cons

Amplitude pros and cons

  • Amplitude pros
  • User-friendly and intuitive interface accessible to all users

  • Powerful insights into user behavior, activation, retention, and engagement

  • Wide range of segmentation and funnel options enabling complex reports

  • Amplitude cons
  • Feature richness and customization can be complex for newcomers without support

  • Limited selection of additional apps and connectors in the Marketplace

4.5/5 rating
866 verified reviews
Free plan available

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Compare Amplitude side-by-side with top Mobile Analytics Software alternatives.

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Amplitude reviews and ratings

Buyer sentiment

Overall positive sentiment highlights Amplitude's ease of use, powerful analytics features, and flexible reporting capabilities, with some concerns about complexity and limited integrations.

What buyers like

  • Ease of use
  • Powerful user behavior insights
  • Flexible segmentation and funnel options

Common complaints

  • Complexity for new users
  • Limited marketplace integrations

4.5

Very Good

Based on 1150 ratings & 866 reviews

Rating Distribution

Excellent

(758)

Very Good

(99)

Good

(5)

Poor

(4)

Poor

(0)

What users are saying

JL

Joep L

12/28/23

5 out of 5

"Amplitude gives us a way better insight in our customer funnel"

What do you like best about Amplitude Analytics? You can have a really good overview of your difrent funnels and analys it's performance. Also the ...

Read more

MD

Matias D

12/22/23

5 out of 5

"Amazing tool for data visualization, cohort creation and data management!"

What do you like best about Amplitude Analytics? It is really easy to use and it has really easy integrations with external tools. What do you dislike ...

Read more

PM

Pavel M

11/30/23

5 out of 5

"Amplitude is building new generation of product analysts"

What do you like best about Amplitude Analytics? Flexibility is outstanding. You can do extremely complex reports in no time. Funnels and cohorts are ...

Read more

AT

Adrien T

11/28/23

5 out of 5

"Very powerful set of features to understand and segment user behaviour"

What do you like best about Amplitude Analytics? It's very easy to dig on your user behaviour to analyze in depth your activation, retention, ...

Read more

BB

Bruno B

11/14/23

5 out of 5

"Amplitude Analytics a review"

What do you like best about Amplitude Analytics? From all Amplitude feature the more accurate and user friendly is the Analytics! Does not require a ...

Read more

LD

Liana D

11/08/23

5 out of 5

"Great tool to know your customers behavior"

What do you like best about Amplitude Analytics? I love how easy and user friendly the tool is. I use this to create new dashboards for new features, ...

Read more

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What are the features of Amplitude?

22%

Feature coverage

5 of 23 tracked features

Cohort analysis is an analytical approach that categorizes and splits data into groups with similar characteristics. This method is commonly…

The practice of capturing data on a lead's behaviors when they land on your website, as well as a customer's interaction with your product,…

Funnel analysis is a way of determining the steps required to accomplish a specific conclusion on a website, as well as the number of users…

Retention measures how often your product is used over a set period of time. You can, for example, check at retention for a specific event t…

Revenue tracking is used to identify which marketing channels, landing pages, and keywords bring in the most money for your company. Because…

Security & Compliance

Amplitude security and data handling

Key compliance certifications and security features for IT and security teams evaluating Amplitude.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified
ISO 27001✓ Certified
CSA STAR✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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Help & Contact

Amplitude Support Options

Customer ServiceOnline
LocationSan Francisco, CA

Connect with Amplitude

Frequently Asked Questions About Amplitude

Common questions buyers ask before choosing Amplitude.

Amplitude is a Mobile Analytics Software. Amplitude offers Event Tracking, Revenue Tracking, Retention Tracking, Cohort Analysis and many more functionalities.

Amplitude is a strong fit if: You need real-time, comprehensive mobile app performance data.; Your team requires flexible segmentation and funnel analysis for complex reports.. Consider alternatives if: You require extensive marketplace integrations and numerous third-party connectors.; Your team lacks onboarding support and may struggle with feature complexity..

Buyers commonly note the following limitations of Amplitude: Feature richness and customization can be complex for newcomers without support; Limited selection of additional apps and connectors in the Marketplace; Pricing details are not publicly available, requiring sales contact.

Some top alternatives to Amplitude includes Google Analytics, Mixpanel, Adjust, Localytics and Maxymizely.

Amplitude offers Freemium, Quotation Based pricing models

We don't have information regarding integrations of the Amplitude as of now.

The starting price is not disclosed by Amplitude. You can visit Amplitude pricing page to get the latest pricing.

Ready to try it?

Get started with Amplitude

Get started with the free plan — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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