Copper (ProsperWorks CRM) vs Pipedrive vs Bigin by Zoho CRM vs Creatio CRM Comparison
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Copper (ProsperWorks CRM)
Starting at $23 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide real-time visibility into progress…
Pipedrive
Starting at $14 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal for small to mid-sized busines…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Creatio CRM
Starting at $40 /user/month
- Large Enterprises
- Medium Business
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…
Pipedrive leads on user satisfaction with a 4.7-star rating across 3,106 reviews.
Spotsaas Analysis
Copper (ProsperWorks CRM)PipedriveBigin by Zoho CRM
The core difference between Copper and Pipedrive lies in Copper's deep integration with Google Workspace, making it ideal for businesses heavily using Google's tools, while Pipedrive focuses on providing a user-friendly interface with AI features for streamlined pipeline management. Ideal buyers for Copper are medium-sized businesses that require customizable sales workflows, whereas Pipedrive is suited for small to mid-sized teams looking for an intuitive CRM experience.
- Best for Google Workspace users - Customizable sales pipelines - Deep integration with Gmail, Calendar, and Drive - Suitable for medium-sized businesses - Ideal for sales teams needing flexible workflows - Price: $23
- Best for small to mid-sized sales teams - Streamlined pipeline management - Intuitive and easy-to-learn interface - AI-powered prompts for productivity - Suitable for a range of industries - Price: $14
Copper (ProsperWorks CRM) vs Pipedrive vs Bigin by Zoho CRM vs Creatio CRM — at a glance
| Feature | Copper (ProsperWorks CRM) | Pipedrive | Bigin by Zoho CRM | Creatio CRM |
|---|---|---|---|---|
| Rating | 4.3 / 5 | 4.7 / 5 | 4.6 / 5 | — |
| Reviews | 545 | 3,106 | 243 | — |
| Starting price | $23 /User/Month | $14 /user/month | $7 /User/Month | $40 /user/month |
| Free trial | Yes | Yes | Yes | No |
| Free version | No | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business | Large Enterprises, Medium Business |
| Category | CRM Software | CRM Software | CRM Software | CRM Software |
| Integrations | — | 10+ apps | — | 5+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows |
| API | Available | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online | Business Hours, Online | Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | US | US | Global | United States, United Kingdom, Australia, European Union |
Key differences between Copper (ProsperWorks CRM) and Pipedrive
- Pricing: Copper (ProsperWorks CRM) starts at $23 /User/Month, while Pipedrive starts at $14 /user/month.
- User satisfaction: Pipedrive scores higher with a 4.7-star average.
- Deployment: Copper (ProsperWorks CRM) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Pipedrive supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Copper (ProsperWorks CRM) vs Pipedrive vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.
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Where each product wins, per real buyers
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Biggest differences
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Copper (ProsperWorks CRM), Pipedrive, Bigin by Zoho CRM vs Creatio CRM: Biggest differences
Start here before you go deeper into features.
Best CRM for Google Workspace users needing customizable sales pipelines.
- You want deep, native integration with Gmail, Calendar, and Drive.
- Your sales team needs flexible workflows with customizable fields and pipelines.
- You seek automation to reduce manual data entry and improve productivity.
- You require extensive third-party integrations beyond Google Workspace.
- You need advanced real-time reporting and intuitive dashboards.
Best CRM for small to mid-sized sales teams needing streamlined pipeline management.
- You are a small or medium business seeking an intuitive, easy-to-learn CRM.
- Your sales team needs AI-powered prompts and automated follow-ups to boost productivity.
- You want cost-effective CRM with strong reporting and real-time sales analytics.
- Your enterprise requires highly complex CRM customizations and deep third-party integrations.
- You need extensive relationship linking beyond standard sales contacts.
Small Business
Large Enterprises, Medium Business
Copper (ProsperWorks CRM): Best CRM for Google Workspace users needing customizable sales pipelines. Pipedrive: Best CRM for small to mid-sized sales teams needing streamlined pipeline management.
Description | Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide ... Read More about Copper (ProsperWorks CRM) | Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal ... Read More about Pipedrive | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM |
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SpotScoreWhat's this? ↗ | 9.4/10 | 9.6/10 | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 1-250 employeesMedium business | 1-50 employees51-200 employees | — | 50–10,000+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Smooth Integration with Google Workspace: Copper integrates with Google Workspace, letting teams access and manage their CRM data directly within familiar tools like Gmail and Google Drive. This means less time switching between applications and more time focusing on building relationships.
- With Copper, you can view critical customer insights right alongside your emails and documents. This feature lets your team make informed decisions quickly, improving customer interactions and building stronger connections.
- Automated Data Entry: Say goodbye to tedious manual data entry! Copper automatically captures and updates contact information and activity details, freeing up your team to focus on what really matters—nurturing leads and closing deals.
- Simplified Sales Processes: Pipedrive helps teams like yours visualize and manage the entire sales pipeline easily, letting you focus on closing deals instead of getting lost in administrative tasks.
- Intuitive User Interface: Users appreciate Pipedrive's clean and user-friendly design. Your team can start using it immediately without extensive training, saving time and resources.
- Reporting and Analytics: Pipedrive's reporting tools give you real-time insights into your sales performance. This lets executives make data-driven decisions that improve overall business strategy.
No key benefits available yet.
- Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
- AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
- Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit
- 1-250 employees.
- Industries: SaaS, Consulting, Sales Automation, Martech, Fintech.
- Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
- 1-200 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
- Sales Managers, Account Executives, Business Development Representatives, CRM Administrators
No best-fit guidance available yet.
- 50–10,000+ employees
- Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
- Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Reasons buyers look elsewhere
- Users may seek alternatives to Copper due to its steep learning curve, especially for teams not already familiar with Google Workspace, which can hinder productivity during the onboarding process.
- Businesses looking for more robust customization options might find Copper's features limiting, as they may need tailored solutions that better fit their unique sales processes and workflows.
- Companies with budget constraints could consider alternatives, as Copper's pricing model may not be suitable for smaller businesses or startups seeking more affordable CRM options without compromising essential features.
- Users may seek alternatives to Pipedrive if they require more advanced customization options to tailor their CRM experience to specific business processes or unique sales workflows that Pipedrive doesn’t fully support.
- Businesses with larger teams might look for alternatives that offer better scalability and user management features, ensuring that collaboration remains efficient as their workforce grows beyond Pipedrive’s capabilities.
- Organizations needing comprehensive reporting and analytics tools may find Pipedrive lacking in depth, prompting them to explore alternatives that provide more robust insights into sales performance and customer behavior.
No alternatives guidance available yet.
- While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
- Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
- Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.
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How do Copper (ProsperWorks CRM), Pipedrive, Bigin by Zoho CRM and Creatio CRM Compare on Features?
Total Features | 10 Features | 10 Features | 10 Features | 78 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Copper (ProsperWorks CRM), Pipedrive, Bigin by Zoho CRM and Creatio CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Copper (ProsperWorks CRM), Pipedrive, Bigin by Zoho CRM vs Creatio CRM: Other Details
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Copper (ProsperWorks CRM), Pipedrive, Bigin by Zoho CRM vs Creatio CRM Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Copper (ProsperWorks CRM) vs Pipedrive vs Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate Copper's Google Workspace integration and customization but express frustration with its learning curve and customer support. What buyers like
Common complaints
| Buyer sentiment Overall, users praise Pipedrive for its ease of use, visual sales pipeline management, and strong customer support, though some note limitations in advanced features and integrations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Copper (ProsperWorks CRM), Pipedrive, Bigin by Zoho CRM and Creatio CRM Customers
Customers |  Ideo  Wag  Jenis |  Festo  Remax  Vimeo |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Nasdaq  Colgate-Palmolive  ENT Credit Union |
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Media and Screenshots
Screenshots | /image_urls_1681292045.222191.png) 5 Screenshots |  5 Screenshots |
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Videos |  3 Videos |  3 Videos |
Alternatives to Copper (ProsperWorks CRM), Pipedrive, Bigin by Zoho CRM, Creatio CRM
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Copper (ProsperWorks CRM) or Pipedrive?
- Pipedrive edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Copper (ProsperWorks CRM) and Pipedrive offer a free trial?
- Yes, both Copper (ProsperWorks CRM) and Pipedrive offer a free trial.
- What is the starting price of Copper (ProsperWorks CRM) vs Pipedrive?
- Copper (ProsperWorks CRM) starts at $23 /User/Month. Pipedrive starts at $14 /user/month.
- What are the top alternatives to Copper (ProsperWorks CRM)?
- Top alternatives to Copper (ProsperWorks CRM) include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud).
- What are the top alternatives to Pipedrive?
- Top alternatives to Pipedrive include Bigin by Zoho CRM, Creatio CRM, Freshsales, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM.