ClickUp vs Keap vs Bigin by Zoho CRM Comparison
ClickUp
Starting at $7 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable planning experience, it allows…
Keap
Starting at $129 /Month
- Free Trial
- Large Enterprises
- Medium Business
Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect fit for any business, from ret…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
ClickUp leads on user satisfaction with a 4.4-star rating across 8,714 reviews.
ClickUp vs Keap vs Bigin by Zoho CRM — at a glance
| Feature | ClickUp | Keap | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.4 / 5 | 3.9 / 5 | 4.3 / 5 |
| Reviews | 8,714 | 2,012 | 119 |
| Starting price | $7 /User/Month | $129 /Month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | Collaboration Software | CRM Software | CRM Software |
| Integrations | 1+ apps | — | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, GDPR | — |
| Data residency | Global | US | Global |
Key differences between ClickUp and Keap
- Pricing: ClickUp starts at $7 /User/Month, while Keap starts at $129 /Month.
- Target audience: ClickUp is built for Freelancers / Consultants and Large Enterprises, while Keap targets Large Enterprises and Medium Business.
- User satisfaction: ClickUp scores higher with a 4.4-star average.
- Deployment: ClickUp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Keap supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare ClickUp vs Keap vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for customizable, all-in-one project management in mid-to-large teams.
- You need highly customizable workflows adaptable to diverse project methods.
- Your team values an intuitive interface that streamlines task and workflow management.
- You want a single platform consolidating tasks, docs, goals, and chat.
- Your team lacks technical expertise and may struggle with a steep learning curve.
- You require extensive third-party app integrations and marketplace connectors.
Best all-in-one CRM and marketing automation for small businesses.
- You are a small business or solopreneur needing combined CRM and marketing tools.
- You want a simple, guided onboarding experience with strong customer support.
- You seek to automate sales pipelines and customer management in one platform.
- You require advanced, highly customizable CRM features for enterprise-level needs.
- You need extensive built-in landing page builders or calendar task integrations.
Small Business
ClickUp: Best for customizable, all-in-one project management in mid-to-large teams. Keap: Best all-in-one CRM and marketing automation for small businesses.
Description | ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable ... Read More about ClickUp | Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect ... Read More about Keap | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.6/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-500 employeesLarge enterprises | 1-100 employeesMedium business | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Project Management: ClickUp offers an intuitive platform that simplifies project management, allowing teams to easily collaborate, set priorities, and track progress. As a manager, you’ll find that this clarity boosts productivity across your organization.
- Customizable Workflows: With ClickUp’s versatile features, you can tailor workflows to fit your specific needs. Whether you're an administrator looking to optimize processes or an executive wanting a bird's-eye view of operations, this adaptability ensures that everyone is on the same page.
- All-in-One Tool: Say goodbye to juggling multiple applications. ClickUp consolidates tasks, docs, goals, and chat into one seamless experience. This means less time switching between tools and more time focusing on what truly matters—driving results.
- Streamlined Automation: With Keap, you can effortlessly automate routine tasks, freeing up valuable time for your team. Imagine focusing on growth strategies rather than manual follow-ups.
- Centralized Client Management: Keap provides a comprehensive CRM solution that allows you to manage client interactions in one place. This means enhanced communication and relationship building, ultimately leading to increased customer satisfaction.
- Robust Reporting Tools: You’ll appreciate the detailed analytics and reporting features that help track performance metrics. This empowers you to make data-driven decisions that can significantly improve your business outcomes.
No key benefits available yet.
Best fit
- 50 to 500 employees
- Martech, SaaS, Consulting, Fintech, Project Management, and Creative Agencies
- Project Managers, Product Managers, Marketing Coordinators, Team Leaders, and Operations Managers
- 1-100 employees.
- Industries: Small Business, Marketing Technology (Martech), Sales Automation, Professional Services, E-commerce, Consulting.
- Job Titles: Small Business Owners, Marketing Managers, Sales Representatives, Customer Relationship Managers, Account Executives.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to ClickUp due to a preference for simpler interfaces that reduce the learning curve and enhance usability, especially for teams with varying technical expertise.
- Some teams might find ClickUp's extensive features overwhelming, prompting them to explore tools that offer a more streamlined approach tailored to their specific project management needs.
- Budget constraints can also drive users to consider alternatives, as some competing platforms provide comparable functionalities at lower price points or with more flexible pricing structures.
- Users may seek alternatives to Keap if they find its pricing structure prohibitive, especially for small businesses or startups that require cost-effective solutions with similar features without compromising on quality.
- Some users might prefer alternatives due to the learning curve associated with Keap's interface, opting for platforms that offer more intuitive designs and user-friendly navigation for easier onboarding and day-to-day use.
- Businesses looking for specific integrations with other tools may consider alternatives if Keap's compatibility with their existing software ecosystem is limited, prompting the search for more flexible options that better meet their operational needs.
No alternatives guidance available yet.
Software Demo
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How do ClickUp, Keap and Bigin by Zoho CRM Compare on Features?
Total Features | 44 Features | 10 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ClickUp, Keap and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
ClickUp vs Keap User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlighting versatility, customization, and strong customer support, tempered by concerns over initial learning difficulty and limited marketplace options. What buyers like
Common complaints
| Buyer sentiment Users appreciate Keap's all-in-one automation and CRM capabilities but note limitations in specific features and higher costs. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Samsung  IBM  Booking.com | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  5 Screenshots |  5 Screenshots |
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Videos |  5 Videos |  4 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ClickUp or Keap?
- ClickUp edges out the other on user ratings (4.4 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ClickUp and Keap offer a free trial?
- Yes, both ClickUp and Keap offer a free trial.
- What is the starting price of ClickUp vs Keap?
- ClickUp starts at $7 /User/Month. Keap starts at $129 /Month.
- What are the top alternatives to ClickUp?
- Top alternatives to ClickUp include Basecamp, Trello, TeamGantt, Asana, Teamwork.
- What are the top alternatives to Keap?
- Top alternatives to Keap include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, HubSpot CRM.