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CircleLoop vs LeadDesk vs AroundDeal vs ZoomInfo Engage Comparison

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CircleLoop

4.1(149 reviews)

Starting at $6.45 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with…

LeadDesk

4.3(6 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Introducing LeadDesk, the ultimate call center software designed to boost sales and improve customer service. With its auto and predictive dialer modes, you can triple your outbound calling volume and increase revenue. S…

AroundDeal

4.5(124 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of high-quality, high-value prospec…

ZoomInfo Engage

4.3(388 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing ZoomInfo Engage, the ultimate solution for B2B sales engagement. With advanced features like CRM and inbox integration, this software ensures seamless workflow management. Boost your sales team's productivity…

LeadDesk leads on user satisfaction with a 4.3-star rating across 6 reviews.

CircleLoop vs LeadDesk vs AroundDeal vs ZoomInfo Engage — at a glance

FeatureCircleLoopLeadDeskAroundDealZoomInfo Engage
Rating4.1 / 54.3 / 54.5 / 54.3 / 5
Reviews1496124388
Starting price$6.45 /User/MonthContact for pricingContact for pricingContact for pricing
Free trial Yes Yes No No
Free version No No No No
Best forFreelancers / Consultants, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareSales Engagement SoftwareSales Intelligence SoftwareSales Engagement Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android
APIAvailable
Support modesBusiness Hours, OnlineOnlineOnlineOnline
CertificationsGDPRGDPRSOC 2, GDPR
Data residencyGlobalUSUSUS

Key differences between CircleLoop and LeadDesk

  • Pricing: CircleLoop starts at $6.45 /User/Month. LeadDesk pricing is not publicly listed.
  • User satisfaction: LeadDesk scores higher with a 4.3-star average.
  • Deployment: CircleLoop supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; LeadDesk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare CircleLoop vs LeadDesk vs AroundDeal vs ZoomInfo Engage — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CircleLoop - Call Center Software
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LeadDesk - Sales Engagement Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

CircleLoop

Affordable, easy-to-use call center software for small to mid-sized enterprises.

Choose if
  • You need a cost-effective alternative to traditional phone systems with integrated real-time KPI reporting.
  • Your team values quick, seamless setup with personalized configurations and a user-friendly interface.
  • You are a small to medium business (up to 100 employees) in SaaS, consulting, or fintech sectors.
Consider alternatives if
  • Your organization is a large enterprise with complex call center requirements needing high reliability.
  • You require highly dependable call forwarding and minimal call drops for critical communications.

LeadDesk

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

AroundDeal

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Engage

Best for

Large Enterprises, Medium Business, Small Business

CircleLoop typically suits Freelancers / Consultants and Medium Business. LeadDesk tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an ... Read More about CircleLoop

Introducing LeadDesk, the ultimate call center software designed to boost sales and improve customer service. With its auto and predictive dialer modes, you can triple your outbound calling ... Read More about LeadDesk

AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of ... Read More about AroundDeal

Introducing ZoomInfo Engage, the ultimate solution for B2B sales engagement. With advanced features like CRM and inbox integration, this software ensures seamless workflow management. Boost ... Read More about ZoomInfo Engage

Entry Level Pricing

  • Starts from $6.45
  • Not Available
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.1/10

8.3/10

Not Available

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.07

(149)

4.33

(6)

Best Company Size

1-50 employees51-100 employees
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

CircleLoop

  • Smooth Communication: CircleLoop lets your team use a unified communication platform, allowing you to make and receive calls from anywhere. Enjoy the flexibility of remote work without compromising on connectivity.
  • Cost-Effective Solution: By eliminating the need for traditional phone systems, CircleLoop offers a budget-friendly alternative that reduces overhead costs while maintaining high-quality service. You'll appreciate the savings that come with modern technology.
  • User-Friendly Interface: The intuitive design makes it easy for your team to get started quickly, minimizing the learning curve. Whether you're an administrator or an executive, you’ll find managing calls and settings straightforward and efficient.
Best fit

Best fit

CircleLoop

  • 1 to 100 employees
  • SaaS, Consulting, Martech, and Fintech
  • likely to hold job titles such as Sales Managers, Account Executives, Business Development Representatives, and Customer Support Representatives

LeadDesk

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

CircleLoop

  • Lacks integrated CRM and advanced analytics — teams needing deeper customer insights typically layer in Salesforce or Tableau
  • High-volume call centers need unlimited calling plans or per-minute rates below CircleLoop's standard pricing to stay cost-competitive
  • Multi-region operations require lower international calling rates and broader country coverage than CircleLoop currently offers

LeadDesk

No alternatives guidance available yet.

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do CircleLoop, LeadDesk, AroundDeal and ZoomInfo Engage Compare on Features?

Total Features

10 Features

11 Features

5 Features

12 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

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Get Quote
Get Quote

Compare CircleLoop, LeadDesk, AroundDeal and ZoomInfo Engage on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $6.45
          • Not Available
          • Not Available
          • Not Available

          Pricing Plans

          • Not Available
          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          CircleLoop pricing
          LeadDesk pricing

          Pricing information not available

          Pricing information not available

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
          • Not Available
          • Not Available
          Get help choosing
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🇺🇸 US

          CircleLoop vs LeadDesk vs AroundDeal User Reviews & Rating Comparison

          User Ratings

          4.3

          (based on 388 reviews)

          Rating Distribution

          133

          8

          6

          12

          20

          4

          1

          1

          0

          0

          124

          16

          11

          0

          3

          0

          0

          0

          0

          0

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Users appreciate CircleLoop's affordability and customer support but express concerns about recent service reliability and call quality issues.

          What buyers like

          • Ease of setup
          • Customer support responsiveness
          • User-friendly interface

          Common complaints

          • Call quality and reliability
          • Account cancellation and number transfer difficulties

          Buyer sentiment

          Buyer sentiment is positive across 6 reviews, with strong overall satisfaction.

          What buyers like

          • Auto and predictive dialer
          • Real-time monitoring
          • Customizable reporting

          Common complaints

          • Limited features for non-call center use
          • Can be expensive
          • Requires training for advanced features

          Buyer sentiment

          Buyer sentiment is very strong across 154 reviews, with consistently positive feedback.

          What buyers like

          • Identifies high-quality leads
          • Access to LinkedIn data
          • Deep insights

          Common complaints

          • Limited to B2B
          • Pricing can be high
          • Data accuracy issues

          Buyer sentiment

          Buyer sentiment is positive across 388 reviews, with strong overall satisfaction.

          What buyers like

          • CRM integration
          • Automated calls
          • Email marketing

          Common complaints

          • Limited customization options
          • Higher pricing
          • Learning curve

          Pros and Cons

          • Responsive and helpful customer support team

          • Quick and seamless setup with personalized configurations

          • User-friendly interface for both mobile and desktop

          • Recent decline in service quality with frequent bugs and unreliable performance

          • Complicated and delayed account cancellation and number transfer processes

          • Triples outbound calling volume with advanced dialing modes.

          • Real-time monitoring helps optimize agent performance.

          • Customizable reporting provides valuable insights.

          • May not suit teams focused on inbound sales.

          • Higher pricing can be a barrier for smaller teams.

          • Access to extensive LinkedIn data for lead generation.

          • User-friendly interface for quick navigation.

          • Deep insights help in decision-making.

          • Limited to B2B applications.

          • Pricing may be high for smaller businesses.

          • Strong integration with popular CRMs like Office 365 and Gmail.

          • Automates repetitive tasks, freeing up time for sales reps.

          • Enhances team collaboration through effective content management.

          • May require training to fully utilize features.

          • Pricing may be a barrier for smaller teams.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used CircleLoop, LeadDesk, AroundDeal, or ZoomInfo Engage? Tell buyers what actually differs.

          List of Customers

          Customers

          No Customers information available.

          Edenred

          Edenred

          Telenor

          Telenor

          Fjordkraft

          Fjordkraft

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          CircleLoop screenshot

          6 Screenshots

          No screenshots available.

          Videos

          video-0

          3 Videos

          video-0

          4 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, CircleLoop or LeadDesk?
          LeadDesk edges out the other on user ratings (4.3 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do CircleLoop and LeadDesk offer a free trial?
          Yes, both CircleLoop and LeadDesk offer a free trial.
          What is the starting price of CircleLoop vs LeadDesk?
          CircleLoop starts at $6.45 /User/Month. LeadDesk starts at Contact for pricing.
          What are the top alternatives to CircleLoop?
          Top alternatives to CircleLoop include Nextiva, Dialer360, CloudTalk, HoduCC, Call Center Studio.
          What are the top alternatives to LeadDesk?
          Top alternatives to LeadDesk include AroundDeal, ZoomInfo Engage, Tapdesk, Sales Desk, Call Center Studio.