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Apptivo vs HelpDesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Apptivo - CRM Software
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HelpDesk - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Apptivo is a web-based and mobile app based CRM that allows you to manage all of your contacts, prospects, opportunities, companies and deals in one single place. Apptivo's smart features ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing

  • Starts from $8 , Billed Yearly
  • Starts from $29 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

8.8/10

9.4/10

User Ratings

4.3

(50)
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Software Demo

Demo

How do Apptivo, HelpDesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

10 Features

15 Features

Unique Features

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      What Do Apptivo, HelpDesk, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $8 , Billed Yearly
          • $29 , Billed Yearly

          Pricing Plans

          • Team

            • Multiple mailboxes

            • Reply address assigned to Team

            • Multiple email templates

            Show more +

          • Enterprise

            • Includes features of Team plan, plus

            • Security Audit log Security assistance

            • Audit log

            Show more +

          Pricing Page

          apptivo pricinghelpdesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Apptivo vs HelpDesk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          112

          Very Good

          40

          Good

          5

          Poor

          3

          Terible

          4

          Excellent

          23

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Apptivo stands out as a highly customizable and versatile CRM solution that offers an efficient platform for managing business needs of varying sizes. Its greatest strength lies in its ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of Apptivo

          • Responsive and highly professional customer support team, consistently praised for their patience, knowledge, and availability at all times.

          • Highly customizable software that adapts to varying business needs, offering flexibility and scalability for both small and large enterprises.

          • Comprehensive set of CRM tools, including lead management, sales pipeline tracking, email syncing, and calendar integration, streamlining business operations.

          • Intuitive and user-friendly interface, with modular design making it easy to use while being able to accommodate future growth.

          • Overwhelming customization options and features may be complex for new users or non-technical individuals without adequate guidance.

          • Regular updates and changes can be difficult to follow, with insufficient notifications or clear documentation on updates.

          Pros and Cons of HelpDesk

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          achieveCE

          achieveCE

          Bungalow.Net

          Bungalow.Net

          Rategenius

          Rategenius

          Media and Screenshots

          Screenshots

          Create Approval flow

          2 Screenshots

          Ticket Detail

          3 Screenshots

          Videos

          video-0

          2 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Apptivo and HelpDesk offer a Free Trial.

          Apptivo is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Apptivo Starts at $8/User/Month when Billed Yearly whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.

          Some top alternatives to Apptivo includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, ClickUp, Freshsales, Salesforce, HubSpot CRM, SeamlessDesk, Support Hub, HelpDesk, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot and LabiDesk.

          Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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