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9.4

Spot Score

HelpDesk - Help Desk Software

HelpDesk In-depth Pricing Details

Streamline customer support and boost team productivity.

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Main Features

  • Alerts (Escalation)
  • Automated Routing
  • Contract (SLA Management)
  • Customizable Branding

Pricing

  • Starts from $29/User/Month when Billed Yearly

  • Free Trial available

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HelpDesk Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

HelpDesk Pricing

  • Starts from $29/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Team

  • Multiple mailboxes

  • Reply address assigned to Team

  • Multiple email templates

  • Automated assignment

  • Collision detection

  • Screen recording

  • Automated workflows: Unlimited

  • Private notes

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Enterprise

  • Includes features of Team plan, plus

  • Security Audit log Security assistance

  • Audit log

  • Security assistance

  • Product training

  • Software engineer support

  • Legal assistance

  • Yearly PO & invoicing

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Screenshots of the HelpDesk Pricing Page

Disclaimer: Pricing information for HelpDesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to HelpDesk?

  • Advanced customization of workflows and rule-based automation features may be more restricted compared to systems with AI-driven routing and macros.

  • HelpDesk is not designed for IT service management use cases such as incident, change, or asset management, making it less suited for internal IT departments.

  • Its reporting features are sufficient for general support needs but may not offer deep analytics, visual dashboards, or advanced KPI tracking for data-driven organizations.

  • While straightforward, the one-size-fits-all pricing model might not offer the granular control or tiered cost-saving options some organizations expect.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, HelpDesk software offers Free Trial.

HelpDesk offers Free Trial, Subscription, Quotation Based.

The starting price of HelpDesk is $29/User/Month when Billed Yearly

HelpDesk Support

Customer Service

24/7 (Live rep)

Online

Location

Lower Silesia, Poland

Reach out to HelpDesk Social channels

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].