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Capacity

Capacity

Streamline, centralize, and revolutionize your workflow today.

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Starts from $49.00/user / month when Billed Yearly

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What is Capacity?

Discover Capacity, the revolutionary AI-Powered Support Automation Platform that puts an end to the chaos of information overload. Say goodbye to wasted time spent sifting through endless emails, playing phone tag, and constant interruptions. Capacity empowers your team with instant access to the knowledge they need to excel, transforming the way you work. By leveraging cutting-edge technology, Capacity automates processes and streamlines workflows, offering a single, user-friendly dashboard that centralizes all organizational knowledge. Forget about hunting for crucial information buried in email threads – with Capacity, you have instant access to the insights you need to succeed. Join the league of successful professionals who have embraced the transformative power of Capacity. Accuracy and reliability are paramount when it comes to making critical decisions, which is why Capacity is meticulously designed to ensure data integrity and safeguard sensitive information. Trust in Capacity's commitment to security and focus on achieving more with peace of mind. Empower your team with the necessary tools to thrive, and witness a surge in efficiency, productivity, and innovation. Embrace Capacity as the game-changing solution that brings clarity, continuity, and cohesion to your organization, freeing you from the shackles of information overload. Step into the future of work now and experience unparalleled efficiency with Capacity.

Pricing

  • Starts from $49.00/user / month when Billed Yearly

Customer Type

  • Large Enterprises

  • Small Business

  • Medium Business

Platform Type

  • Browser Based (Cloud)

  • Mobile - Android

  • Mobile - iOS

Capacity software demo

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Capacity was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

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Capacity Reviews & Ratings

Rating Distribution

Excellent

(48)

Very Good

(4)

Good

(1)

Poor

(0)

Terible

(0)

User Review

JB

Jen B

11/14/23

5 out of 5

"Capacity is a Life Saver with INCREDIBLE Customer Service"

What do you like best about Capacity? It's not just about the ability to measure our incoming emails/questions so we can staff appropriately. It's not ...

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WH

Wyatt H

07/13/23

5 out of 5

"The answer to your Q&A search"

What do you like best about Capacity? The people are as good as the product, if not better! With amazing account executives, project managers, and ...

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MK

Mary Kate W

05/31/23

5 out of 5

"A product with a supportive team & high innovation!"

What do you like best about Capacity? The Capacity team is continually working to understand the needs of their customers, optimize the product, and ...

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TM

Thomas M

05/23/23

5 out of 5

"Great system for internal knowledge sharing, on-boarding, and help-desk."

What do you like best about Capacity? We initially purchased Capacity to begin to capture much of our best and most experienced workers' knowledge in ...

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Capacity Customers

Pearson-logo

Pearson

Chargebee-logo

Chargebee

3M-logo

3M

Asembia-logo

Asembia

CMG-logo

CMG

EXL-logo

EXL

Smartstop-logo

Smartstop

Capacity Support

Contact

(314) 502-9412

Customer Service

Online

Location

University City, Missouri

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Capacity is a Help Desk Software. Capacity offers Contract (SLA Management), Macros (Templated Responses), Social Media Integration, Automated Routing, Ticket Management and many more functionalities.

Some top alternatives to Capacity includes Zendesk Support, Zoho Desk and undefined.

Yes, Capacity provides API.

Yes, Capacity provides a mobile app.

Capacity is located in University City, Missouri

Capacity offers Quotation Based, Subscription pricing models

We don't have information regarding integrations of the Capacity as of now.

The starting price of Capacity is $49.00/user / month when Billed Yearly

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].