8.8
Spot Score

Apptivo Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Starts from $8 / User / Month when Billed Yearly
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Apptivo?
Apptivo is a web-based and mobile app based CRM that allows you to manage all of your contacts, prospects, opportunities, companies and deals in one single place. Apptivo's smart features can be flexibly configured to assist you with virtually any business process.
Pricing
Starts from $8 / User / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Apptivo Software Demo
Apptivo was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Apptivo
- Team types
- Freelancers / Consultants, Large Enterprises
Why teams choose Apptivo
Web and mobile access ensures flexibility for users.
Customizable features cater to diverse business needs.
User-friendly interface promotes quick adoption.
Is Apptivo right for you?
What buyers should know before shortlisting Apptivo
Apptivo stands out as a highly customizable and versatile CRM solution that offers an efficient platform for managing business needs of varying sizes. Its greatest strength lies in its exceptional customer support, with users consistently praising the responsiveness, patience, and expertise of its support team.
Many reviews highlight how representatives go above and beyond to resolve issues promptly, offering a personalized and hands-on approach that fosters user confidence. The software’s cloud-based design and seamless integrations with tools like Google Calendar and G Suite further enhance its appeal, while its modular nature allows businesses to select only the features they require, ensuring a streamlined and intuitive experience.
The platform’s extensive customization options cater to unique business workflows, making it particularly suited for organizations with diverse or dynamic requirements. However, this level of flexibility also comes with a learning curve.
Some users find the abundance of features initially overwhelming or report navigation challenges due to the multi-layered interface. Occasional lags and updates without prior notice have also been noted, but these minor setbacks are swiftly mitigated by Apptivo’s responsive support team and ongoing updates.
With its affordable pricing, collaborative features, and commitment to improving workflows, Apptivo is a robust CRM solution that delivers significant value for businesses seeking customizable and reliable tools to drive growth and efficiency.
Apptivo pros and cons
- Apptivo pros
Web and mobile access ensures flexibility for users.
Customizable features cater to diverse business needs.
User-friendly interface promotes quick adoption.
- Apptivo cons
May lack advanced CRM functionalities.
Customization can be challenging for some users.
Ready to try it?
Get started with Apptivo
Start your free trial — no credit card required.
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See how it stacks up
Compare Apptivo side-by-side with top CRM Software alternatives.
What is the pricing of Apptivo?
Apptivo Pricing Plans
Lite
18 Apps
100 Custom Fields Per App
25 Workflows
8 Custom Dashboards
3rd Party Service Integration
Show more +
Premium
46 Apps
250 Custom Fields Per App
75 Workflows
25 Custom Dashboards
3rd Party Service Integration
Show more +
Ultimate
57 Apps
350 Custom Fields Per App
150 Workflows
50 Custom Dashboards
3rd Party Service Integration
Show more +
Enterprise
65 Apps
500 Custom Fields Per App
300 Workflows
100 Custom Dashboards
Custom Integration
Show more +
Apptivo reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 164 reviews, with strong overall satisfaction.
What buyers like
- Responsive and highly professional customer support team, consistently praised for their patience, knowledge, and availability at all times.
- Highly customizable software that adapts to varying business needs, offering flexibility and scalability for both small and large enterprises.
- Comprehensive set of CRM tools, including lead management, sales pipeline tracking, email syncing, and calendar integration, streamlining business operations.
Common complaints
- Overwhelming customization options and features may be complex for new users or non-technical individuals without adequate guidance.
- Regular updates and changes can be difficult to follow, with insufficient notifications or clear documentation on updates.
- Occasional sluggishness in the application, such as delays when switching pages or saving data, which can hinder productivity.
What users are saying
QP
Quinn P
02/01/24
"The online support was very helpful"
What do you like best about Apptivo? Naresh was there to support me. He was very patient and knowledgeable about the Apptivo software. He identified ...
Read more
BW
BRAD W
12/28/23
"Outstanding Customer Support and Service!!"
What do you like best about Apptivo? Hands down the support I recieved from Josephine! SHe was prompt, precise, extremely helpful and determined to ...
Read more
AU
Anonymous User
12/20/23
"CRM Solution"
What do you like best about Apptivo? It is a completely customizable software and their tech support is amazing! It is pretty easy to set up and can ...
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AT
Alan T
12/19/23
"Excellent service"
What do you like best about Apptivo? Always available, no matter what ime zone and time of day, keep up the good response. What do you dislike about ...
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AU
Anonymous User
12/14/23
"Quick and Easy Solution...I love it!!!"
What do you like best about Apptivo? When I reach out to customer support and connect with them. I love the fact that they take over my computer and ...
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AU
Anonymous User
12/07/23
"Great Customer Support"
What do you like best about Apptivo? I'm new to Apptivo and haven't had a lot of time to see it in practice yet, but I have found it very easy to set ...
Read more
What are the features of Apptivo?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…
Apptivo security and data handling
Key compliance certifications and security features for IT and security teams evaluating Apptivo.
Certifications
Developer & data
Apptivo Support Options
Frequently Asked Questions About Apptivo
Common questions buyers ask before choosing Apptivo.
Apptivo is a CRM Software. Apptivo offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking and many more functionalities.
Buyers commonly note the following limitations of Apptivo: May lack advanced CRM functionalities.; Customization can be challenging for some users.; Integration capabilities may be limited..
Some top alternatives to Apptivo includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales and LabiDesk.
Apptivo offers Free Trial, Subscription, Quotation Based pricing models
The starting price of Apptivo is $8/User/Month when Billed Yearly
Ready to try it?
Get started with Apptivo
Start your free trial — no credit card required.
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