NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

13chats vs TruChat vs ZoomInfo Chat Comparison

Last updated:

13chats

4.5(4 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than…

TruChat

Starting at $30 /Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

TruChat is a top-notch chatbot and live chat software, designed to enhance customer engagement. Powered by cutting-edge Natural Language Processing technology, it enables effortless creation of multichannel conversationa…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

13chats leads on user satisfaction with a 4.5-star rating across 4 reviews.

13chats vs TruChat vs ZoomInfo Chat — at a glance

Feature13chatsTruChatZoomInfo Chat
Rating4.5 / 5
Reviews4
Starting price$13 /Month$30 /MonthContact for pricing
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSUS

Key differences between 13chats and TruChat

  • Pricing: 13chats starts at $13 /Month, while TruChat starts at $30 /Month.
  • Free trial: TruChat offers a free trial; 13chats does not.
  • Target audience: 13chats is built for Large Enterprises and Medium Business, while TruChat targets Individuals and Freelancers / Consultants.
  • Deployment: 13chats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; TruChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare 13chats vs TruChat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

13chats - Live Chat Software
Talk to an expert
Talk to an expert
TruChat - Live Chat Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this 13chats vs TruChat vs ZoomInfo Chat comparison

Get the full side-by-side as a PDF — these picks plus the top Live Chat Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

13chats

Best for

Large Enterprises, Medium Business, Small Business

TruChat

Best for

Individuals, Freelancers / Consultants, Medium Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

13chats typically suits Large Enterprises and Medium Business. TruChat tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying ... Read More about 13chats

TruChat is a top-notch chatbot and live chat software, designed to enhance customer engagement. Powered by cutting-edge Natural Language Processing technology, it enables effortless ... Read More about TruChat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $13
  • Starts from $30
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.4/10

8.3/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(4)
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do 13chats, TruChat and ZoomInfo Chat Compare on Features?

Total Features

7 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare 13chats, TruChat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $13
        • $30
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        13chats pricing
        TruChat pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        13chats vs TruChat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        4

        0

        0

        0

        0

        1

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.

        What buyers like

        • Behavior-driven widgets
        • Chat history access
        • Mobile app availability

        Common complaints

        • Limited advanced analytics
        • Customization options may be basic
        • Not suitable for large teams

        What buyers like

        • Natural Language Processing
        • Multichannel support
        • Easy setup

        Common complaints

        • Limited analytics features
        • May not suit all industries
        • Pricing not disclosed

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Behavior-driven widgets enhance customer engagement.

        • Mobile app allows for on-the-go management.

        • Visual chatbot constructor simplifies FAQ responses.

        • Advanced analytics may be lacking.

        • Customization options could be limited.

        • Advanced NLP technology for natural conversations.

        • Supports multiple messaging platforms for broader reach.

        • Analytics features may be lacking.

        • Customization options could be limited.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Marble

        Marble

        Puramida

        Puramida

        Volt

        Volt

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        screenshots

        5 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, 13chats or TruChat?
        13chats edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do 13chats and TruChat offer a free trial?
        TruChat offers a free trial. 13chats does not.
        What is the starting price of 13chats vs TruChat?
        13chats starts at $13 /Month. TruChat starts at $30 /Month.
        What are the top alternatives to 13chats?
        Top alternatives to 13chats include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat.
        What are the top alternatives to TruChat?
        Top alternatives to TruChat include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.

        Grow your pipeline with buyers who are already looking for you

        254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.