13chats vs TruChat vs ZoomInfo Chat Comparison
13chats
Starting at $13 /Month
- Large Enterprises
- Medium Business
13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than…
TruChat
Starting at $30 /Month
- Free Trial
- Individuals
- Freelancers / Consultants
TruChat is a top-notch chatbot and live chat software, designed to enhance customer engagement. Powered by cutting-edge Natural Language Processing technology, it enables effortless creation of multichannel conversationa…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
13chats leads on user satisfaction with a 4.5-star rating across 4 reviews.
13chats vs TruChat vs ZoomInfo Chat — at a glance
| Feature | 13chats | TruChat | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.5 / 5 | — | — |
| Reviews | 4 | — | — |
| Starting price | $13 /Month | $30 /Month | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Freelancers / Consultants, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | — | Available |
| Support modes | Online | Business Hours, Online | Business Hours, Online |
| Certifications | — | — | SOC 2 |
| Data residency | Global | US | US |
Key differences between 13chats and TruChat
- Pricing: 13chats starts at $13 /Month, while TruChat starts at $30 /Month.
- Free trial: TruChat offers a free trial; 13chats does not.
- Target audience: 13chats is built for Large Enterprises and Medium Business, while TruChat targets Individuals and Freelancers / Consultants.
- Deployment: 13chats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; TruChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare 13chats vs TruChat vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Individuals, Freelancers / Consultants, Medium Business
Large Enterprises, Medium Business, Small Business
13chats typically suits Large Enterprises and Medium Business. TruChat tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | 13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying ... Read More about 13chats | TruChat is a top-notch chatbot and live chat software, designed to enhance customer engagement. Powered by cutting-edge Natural Language Processing technology, it enables effortless ... Read More about TruChat | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.4/10 | 8.3/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do 13chats, TruChat and ZoomInfo Chat Compare on Features?
Total Features | 7 Features | 8 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare 13chats, TruChat and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
13chats vs TruChat User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 4 reviews, with consistently positive feedback. What buyers like
Common complaints
| What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers | ![]() Marble ![]() Puramida ![]() Volt | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. | ![]() 5 Screenshots |
|---|---|---|
Videos | ![]() 2 Videos | ![]() 1 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, 13chats or TruChat?
- 13chats edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do 13chats and TruChat offer a free trial?
- TruChat offers a free trial. 13chats does not.
- What is the starting price of 13chats vs TruChat?
- 13chats starts at $13 /Month. TruChat starts at $30 /Month.
- What are the top alternatives to 13chats?
- Top alternatives to 13chats include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat.
- What are the top alternatives to TruChat?
- Top alternatives to TruChat include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
















