13chats vs Olark vs ZoomInfo Chat Comparison
13chats
Starting at $13 /Month
- Large Enterprises
- Medium Business
13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than…
Olark
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
13chats leads on user satisfaction with a 5.0-star rating across 4 reviews.
13chats vs Olark vs ZoomInfo Chat — at a glance
| Feature | 13chats | Olark | ZoomInfo Chat |
|---|---|---|---|
| Rating | 5.0 / 5 | 4.3 / 5 | — |
| Reviews | 4 | 220 | — |
| Starting price | $13 /Month | Contact for pricing | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | — | Available | Available |
| Support modes | Online | Business Hours, Online | Business Hours, Online |
| Certifications | — | GDPR | SOC 2 |
| Data residency | Global | US | US |
Key differences between 13chats and Olark
- Pricing: 13chats starts at $13 /Month. Olark pricing is not publicly listed.
- Free trial: Olark offers a free trial; 13chats does not.
- Target audience: 13chats is built for Large Enterprises and Medium Business, while Olark targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: 13chats scores higher with a 5.0-star average.
- Deployment: 13chats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Olark supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
Compare 13chats vs Olark vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Free PDF comparison
Download this 13chats vs Olark vs ZoomInfo Chat comparison
Get the full side-by-side as a PDF — these picks plus the top Live Chat Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for SMBs needing simple, effective live chat with easy setup.
- You run a small to medium-sized business with 1-500 employees.
- You want a straightforward, user-friendly interface for quick team adoption.
- You need built-in features like automated messaging and visitor insights.
- Your organization requires advanced integrations and extensive customization.
- You need mobile app support for chat accessibility on the go.
Large Enterprises, Medium Business, Small Business
13chats typically suits Large Enterprises and Medium Business. Olark tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | 13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying ... Read More about 13chats | Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers ... Read More about Olark | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
|
|
|
SpotScoreWhat's this? ↗ | 8.4/10 | 9.4/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | 1-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do 13chats, Olark and ZoomInfo Chat Compare on Features?
Total Features | 7 Features | 8 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare 13chats, Olark and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
|
|
Pricing Page |  |  |  |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
13chats vs Olark User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
|---|---|---|---|
Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 4 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use and effective customer engagement, tempered by concerns over limited advanced features and mobile accessibility. What buyers like
Common complaints
| What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
|---|
/logo_1691247155.4595861.svg){kind=logo}
List of Customers
Customers |  Marble  Puramida  Volt | No Customers information available. | No Customers information available. |
|---|
Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
|---|---|---|
Videos |  2 Videos |  2 Videos |
Alternatives
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, 13chats or Olark?
- 13chats edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do 13chats and Olark offer a free trial?
- Olark offers a free trial. 13chats does not.
- What is the starting price of 13chats vs Olark?
- 13chats starts at $13 /Month. Olark starts at Contact for pricing.
- What are the top alternatives to 13chats?
- Top alternatives to 13chats include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat.
- What are the top alternatives to Olark?
- Top alternatives to Olark include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat.