Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Reputation Management Software
Trustpilot leads by sheer scale with 79,567 ratings at 4.0/5 and a 9.8 SpotScore on a freemium model, functioning as both a review platform and a widget tool that businesses embed to display trust signals on their sites. BirdEye scores the highest satisfaction in the category at 4.94/5 across 1,957 ratings with a free trial, covering review generation, webchat, and social listening in one platform popular with multi-location service businesses. Mention holds 2,827 ratings at 4.2/5 with a 9.4 SpotScore on freemium, offering real-time brand monitoring across social and web sources.
Reputation management software tracks, generates, and responds to online reviews and brand mentions, giving businesses the data and tools to protect their public perception across search and review platforms. Primary buyers are marketing managers at multi-location healthcare and home services businesses, agency teams managing brand monitoring for clients, and customer success leads at SaaS companies focused on review velocity.
Quick picks for Reputation Management Software
- Best overall — BirdEye
- Best for brand monitoring and social listening — Mention
- Best free option — Trustpilot
Who gets the most from Reputation Management Software
- 1Customer experience managers at e-commerce businesses seeking to improve online reviews
- 2Marketing managers at local service businesses managing multi-platform reputation campaigns
- 3Customer support managers at enterprises handling high volumes of customer feedback and review responses
How to choose Reputation Management Software
If you want to quickly increase review volume with automation, filter by platforms offering automated review requests like NiceJob. For enterprises needing comprehensive reputation oversight, sort by rating and filter by Enterprise deployment such as Reputation.com. If you prioritize real-time brand mention tracking, look for tools with social media monitoring features like Mention or Brand24.
Showing 21-40 out of 54
8.4
SpotScore

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What is Rannkly?
Rannkly is a reputation and customer engagement platform that connects with over 100 platforms to manage reviews, social media, and marketing from one place. It helps businesses collect reviews, respond to customers, monitor brand consistency, and track growth opportunities across channels.
Read more about Rannkly8.4
SpotScore

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What is Avarup?
Avarup is an online reputation management platform that collects, organizes, and evaluates customer reviews. It automates review solicitation and follow-up, lets businesses respond to feedback, benchmarks ratings against competitors, and provides reporting tools to monitor trends and track ...
Read more about Avarup8.4
SpotScore

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What is TrueReview?
TrueReview is a comprehensive platform that helps businesses quickly generate feedback from customers. With the ability to craft SMS and Email campaigns, it allows users to segment customers and send out requests to review on multiple websites, including Facebook, Google, and Yelp. It even ...
Read more about TrueReview
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8.4
SpotScore

Review Tool
Manage your reputation, boost your business.
Best for: SMB teams · Mid-market · Enterprise
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What is Review Tool?
Reputation Tool provides with a complete reputation management solution that allows to manage reputation on multiple platforms, from one central location. It automatically finds and analyze all the reviews from multiple sources, re-publish good reviews, control social media feed, and help to ...
Read more about Review Tool8.3
SpotScore

Guestmeter
Boost your hotel's reputation with Guestmeter.
Best for: SMB teams · Mid-market · Enterprise
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What is Guestmeter?
Guestmeter is reputation management software that provides personalized messages, tracked reviews, filed feedback and scheduled communication with guests after they stay at the hotel. Collect valuable guest feedback and monitor online reputation over time to identify trends and react quickly to ...
Read more about Guestmeter8.3
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What is Jumpstart?
Jumpstart is a reputation management software powered by the latest in search engine optimization technology. With the reputation management software, user can get the online reputation back and protect it from further damage in less time than it takes for Google, Yahoo or Bing to update online ...
Read more about JumpstartJumpstart offers custom pricing plan
8.3
SpotScore

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What is AppFollow?
AppFollow is the easy way to manage an app reputation across multiple channels. App developers love AppFollow because it automates their tedious and time consuming tasks of monitoring the web for mentions of their apps. App publishers love AppFollow because it helps them get ahead of customer ...
Read more about AppFollow8.3
SpotScore

ReviewsOnMyWebsite
Protect and grow your online reputation.
Best for: SMB teams · Mid-market · Enterprise
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What is ReviewsOnMyWebsite?
ReviewsOnMyWebsite provides reputation management software that help businesses as well as individuals protect and grow their reputations on the web. The ReviewsOnMyWebsite review and reputation management system includes reputation monitoring, alerting and reaction tools, powerful analytics ...
Read more about ReviewsOnMyWebsite8.2
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What is LocalClarity?
LocalClarity offers a comprehensive review management solution to help you stay ahead of the competition. Unlock the full potential of Google My Business by tracking and optimizing local search engine rankings, monitor reviews in real-time and respond quickly, build a positive online ...
Read more about LocalClarityStarts from $10
8.2
SpotScore

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What is Rankur?
Rankur, the online reputation monitoring software, is the go-to solution for brands, businesses, and agencies looking to maintain a stellar digital presence. This highly trusted platform boasts over 400 satisfied users, from marketers to organizations. With real-time monitoring of social media ...
Read more about Rankur8.2
SpotScore
Cloutly
Boost your business's online reputation with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Cloutly?
Cloutly is a reputation management platform, designed specifically for Small and Medium businesses. Through intuitive tools, quickly generate custom review forms, send invites via email or SMS, and collaborate with your team to manage bad reviews in minutes. We also integrate with Zapier, ...
Read more about CloutlyStarts from $22/Month when Billed Yearly
8.2
SpotScore

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What is Rize Reviews?
Rize Reviews is an online reputation management software that helps small and medium businesses customize their brand and garner customer feedback. It monitors how customers are talking about your brand across review sites online and enables easy sharing on social media platforms. It seamlessly ...
Read more about Rize ReviewsRize Reviews offers custom pricing plan
8.2
SpotScore

FreshReview
Build customer trust and boost sales with FreshReview.
Best for: SMB teams · Mid-market · Enterprise
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What is FreshReview?
FreshReview is an enterprise grade online review management platform that helps small and medium companies build customer trust and increase organic traffic. Leverage the Android and iOS mobile app for secure multi-location business management while collecting feedback to build up positive ...
Read more about FreshReview8.2
SpotScore

Shopper Approved
Trust, sales, and SEO - all with Shopper Approved.
Best for: SMB teams · Mid-market · Enterprise
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What is Shopper Approved?
Shopper Approved helps brands build trust online and drive more sales. The software collects up to 10x more ratings & reviews from genuine customers and displays them all over the web, offering users an authentic view of the product or service. It generates valuable user-generated content that ...
Read more about Shopper Approved8.1
SpotScore

Reeview
Build trust. Increase sales. Boost your business.
Best for: SMB teams · Mid-market · Enterprise
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What is Reeview?
Reeview automates customer review collection to build trust with prospective buyers and improve search engine visibility. The platform runs review requests on autopilot to generate a consistent stream of feedback across review sites.
Read more about Reeview8.1
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What is RepuStream?
RepuStream is a reputation management software system that intelligently monitors, analyzes and gives real-time actionable insights to identify when and how the reputation might be at risk, allowing user to take immediate actions in response to threats to the reputation. Reactive reputation ...
Read more about RepuStreamStarts from $99/Month
8.1
SpotScore

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What is Localyser?
Localyser is a cloud-based reputation management platform for multi-location businesses that need to monitor customer feedback and maintain consistent brand presence across local directories, with a primary focus on Google My Business. It lets location managers respond to customer feedback from ...
Read more about Localyser8.1
SpotScore

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What is Hey,Listen!?
Hey, Listen! is a web-based reputation management software designed to protect customers from negative reviews, deal with negative rumors, monitor online comments about business, and push positive reviews to the top of Google search results. This user-friendly software allows user to take ...
Read more about Hey,Listen!8.1
SpotScore

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What is Reputation Desk?
Reputation Desk is a powerful and widely used software for safeguarding reputation by protecting business name, customers and ybrand against negative comments on the Internet. This revolutionary reputation management software goes way beyond tools for deleting content to helps to monitor, ...
Read more about Reputation DeskReputation Desk offers custom pricing plan
8.0
SpotScore

iReview
Command respect with unparalleled customer engagement excellence.
Best for: SMB teams · Mid-market · Enterprise
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What is iReview?
Unveil iReview, the ultimate tool for businesses seeking to elevate their online presence and earn admiration within their industry. With its tagline of "Gain Prominence, Command Respect," iReview empowers businesses to streamline their customer engagement process and excel in delivering ...
Read more about iReviewRelated Blogs and Articles for Reputation Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].






