Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Inbound Call Tracking Software
CallTrackingMetrics leads with a high rating of 4.6/5 from 1,311 ratings, indicating strong user satisfaction and reliability. CallRail follows closely with a substantial 4.5/5 rating from 2,763 users, reflecting its broad adoption and consistent performance. Caller Insight, with a top-tier rating of 4.7/5 from 627 reviews, stands out for its flexible pricing options, catering to diverse business needs.
Inbound call tracking software helps marketing teams and customer service departments at mid-sized to large enterprises analyze and optimize their phone call interactions. This software is crucial for tracking call sources, measuring campaign effectiveness, and improving customer engagement strategies.
Quick picks for Inbound Call Tracking Software
- Best overall — CallTrackingMetrics
- Best for high-volume users — CallRail
- Best for flexible pricing — Caller Insight
- Best free option — Ringba
Who gets the most from Inbound Call Tracking Software
- 1Marketing managers analyzing ROI of multi-channel campaigns
- 2Sales managers tracking lead sources and assigning reps to inbound calls
- 3Customer support managers optimizing call center agent performance
How to choose Inbound Call Tracking Software
If you need detailed marketing attribution, filter by features like multi-channel call tracking and integration with reporting tools. For sales teams focused on lead assignment, prioritize products offering call routing and rep assignment. When supporting call centers, sort by solutions providing real-time call insights and agent performance dashboards.
Showing 21-40 out of 62

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What is Dialics?
Dialics is a call tracking software that takes your marketing efforts to the next level. With its customizable call experience, you can boost conversions, improve customer satisfaction, and ensure efficient call center operations. The software also tracks conversions, records calls, and ...
Read more about DialicsStarts from $99/Month

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What is Delacon?
. Delacon is an inbound call tracking software designed for top brands and digital agencies. With advanced call analytics and performance tracking, the software helps businesses maximize their marketing ROI. It also offers quick call notification emails and customizable branding options. By ...
Read more about DelaconKeyMetric Call Tracking & Analytics
Maximize calls, optimize success.
Best for: SMB teams · Mid-market · Enterprise
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What is KeyMetric Call Tracking & Analytics?
KeyMetric Call Tracking & Analytics tracks, reports and analyzes all inbound and outbound calls, including call duration, caller information and more. For contact centers that utilize call tracking capabilities, this software enables staff to capture critical call data in real-time. KeyMetric ...
Read more about KeyMetric Call Tracking & AnalyticsStarts from $19/Month

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What is Caller Insight?
Caller Insight makes it easy to know exactly who is calling. This inbound call tracking software provides detailed reports on all incoming calls, including skip numbers and caller names. Call Insight allows user to search and filter reports easily, set specific criteria for what data gets ...
Read more about Caller InsightStarts from $25/Month
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What is Call Tracker?
Call Tracker is a simple and powerful Call Tracking Software for business solution. This software, adds a layer of intelligence to the call tracking process by automating the recording and workflow management of inbound Call Data including Location, Marketing Campaign and Lead source. Call ...
Read more about Call TrackerCall Tracking Pro
Optimize your sales funnel with call tracking.
Best for: SMB teams · Mid-market · Enterprise
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What is Call Tracking Pro?
Call Tracking Pro transforms business with the most powerful cloud-based inbound call tracking software. Quickly track calls and customer behavior to determine where customers are in the sales funnel so user know exactly where to best invest time, energy and money to grow business. Call ...
Read more about Call Tracking ProStarts from $25/Month

CallPlease
Efficiently manage, engage, and dispatch customer calls.
Best for: SMB teams · Mid-market · Enterprise
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What is CallPlease?
CallPlease gives user total visibility into the inbound customer calls to business, enabling user to manage the call from beginning to end and efficiently dispatch technicians back out to the customer. Engage customers using a feature-rich interface, such as built-in CRM integration, real time ...
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PBXDom
Maximize sales with real-time inbound call tracking
Best for: SMB teams · Mid-market · Enterprise
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What is PBXDom?
PBXDom's Inbound Call Tracking Software gathers real-time information about phone calls to business and allows user to track leads, sales and more. It allows to manage traffic on a real-time basis, view statistics - including caller demographics and dialed numbers - and increase sales by ...
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Call Sumo
Streamlined call management for increased sales success.
Best for: SMB teams · Mid-market · Enterprise
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What is Call Sumo?
With Sumo, see every call that comes in and how to staff for them. Convert leads into customers with a dedicated sales rep assigned to website visitors. Easily manage calls for free voice, SMS and IVR extensions outbound calling campaigns. Work smarter, not harder -- and spend 80% of the time ...
Read more about Call SumoCall Sumo offers custom pricing plan
Analytic Call Tracking
Track, analyze, and improve your call conversions.
Best for: Mid-market · Enterprise
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What is Analytic Call Tracking?
Analytics is a call tracking solution that allows user to create a customer ID number for inbound calls. This customer ID lets user verify telephone leads or use in-call lead assignment to assign contacts to sales or customer service agents for follow-up after the call. The software also ...
Read more about Analytic Call TrackingStarts from $99/Month

CallRoot
Track, analyze, and improve inbound calls efficiently.
Best for: SMB teams · Mid-market · Enterprise
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What is CallRoot?
CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using CallRoot user can view detailed internal and external call success rates, track call sources, and segment ...
Read more about CallRootStarts from $49/Month

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What is Nimbata?
Nimbata is a cloud-based software solution, providing inbound call tracking services and a fully automated reporting engine to their customers. From leading telecommunications providers to marketing agencies. This allows for the ability to track inbound call data along with all other marketing ...
Read more about NimbataStarts from $29/Month

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What is 800.com?
800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics tools that allows them to effectively benchmark their week-to-week ...
Read more about 800.comStarts from $19/Month when Billed Yearly

INVOX
Track, measure, and optimize call conversions effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is INVOX?
INVOX is a cloud-based call tracking application that automates call data by integrating simple HTML with call-tracking forms. This enables user to see the results of all inbound marketing efforts instantly on a single dashboard. Using INVOX, user can collect data from both offline and online ...
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Leadtosale
Transforming customer calls into sales results.
Best for: SMB teams · Mid-market · Enterprise
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What is Leadtosale?
Leadtosale is an inbound call tracking software that helps companies successfully answer phone calls from customers. With Leadtosale, track, manage and measure every call coming in. Call tracking systems are useful for companies that want to improve their customer care, increase sales and ...
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What is TeleCapture?
TeleCapture is Inbound Call Tracking Software created specifically for the needs of a Inside Sales and Customer Service department at a mid-level, rapidly growing software startup that successfully inbound calls from prospective customers and then routes them to the right person as needed. This ...
Read more about TeleCaptureStarts from $5.99/Month

Voxjar
Streamline marketing and improve customer relationships with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Voxjar?
VoxJar is cloud-based Inbound and Outbound Call Tracking Software that will help users streamline marketing, build better relationships with customers, and increase prospecting efforts. VoxJar reduces the friction of coding scripts and tracking by means of a clean design and simple use cases.
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Telmetrics
Maximize conversions and understand your customers with Telmetrics.
Best for: SMB teams · Mid-market · Enterprise
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What is Telmetrics?
Telmetrics is a web-based inbound call tracking software that provides user with invaluable metrics about which campaigns, keywords and ad groups are performing best for business. It helps to improve conversion rates and better understand customers – see which keywords they use to find, their ...
Read more about TelmetricsTelmetrics offers custom pricing plan

DialogTech
Maximize call ROI and customer relationships.
Best for: SMB teams · Mid-market · Enterprise
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What is DialogTech?
DialogTech is a call tracking software for companies. It allows users to view their incoming calls and track their outbound calls. However, the company provides other products such as voicemail solutions, contact center solutions and of course, live chat. It allows businesses to closely monitor ...
Read more about DialogTechDialogTech offers custom pricing plan

Hot Prospector
Track, analyze, and convert with precision.
Best for: SMB teams · Mid-market · Enterprise
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What is Hot Prospector?
Hot Prospector is an inbound call tracking system that records and tracks incoming calls of business. This software offers multiple reports, agent statistics, and auto-coding to assist with lead generation, management and conversion. Features: Reports include calls received by each individual ...
Read more about Hot ProspectorHot Prospector offers custom pricing plan





