CallRoot Review: Is It The Right Inbound Call Tracking Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $49 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is CallRoot?
CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using CallRoot user can view detailed internal and external call success rates, track call sources, and segment numbers by location, demographics or keywords.
Pricing
Starts from $49 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
CallRoot Software Demo
CallRoot was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider CallRoot
- Team types
- Large Enterprises, Medium Business
Why teams choose CallRoot
Automatic tracking for ease of use
Detailed insights into call success rates
Is CallRoot right for you?
What buyers should know before shortlisting CallRoot
CallRoot simplifies the call tracking process with automatic tracking and detailed insights into call success rates. Its user-friendly interface makes it accessible for businesses of all sizes.
CallRoot pros and cons
- CallRoot pros
Automatic tracking for ease of use
Detailed insights into call success rates
- CallRoot cons
Limited features for outbound calls
Basic reporting may not meet all needs
Ready to try it?
Get started with CallRoot
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare CallRoot side-by-side with top Inbound Call Tracking Software alternatives.
What is the pricing of CallRoot?
CallRoot Pricing Plans
Weighing your options?
Not sure if CallRoot fits your budget?
CallRoot reviews and ratings
Buyer sentiment
Buyer sentiment is mixed across 3 reviews, so it is worth reviewing the tradeoffs closely.
What buyers like
- Automatic call tracking
- Detailed success rates
- Source tracking
Common complaints
- Limited to inbound calls
- Basic reporting features
- May require setup time
Are you using CallRoot?
What users are saying
SC
Subramanian C
09/14/23
"Recommended phone tracking application for marketing team"
What do you like best about CallRoot? Helps in collecting information about the caller for building the data analytics for the future usage. The team ...
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AU
Anonymous User
06/22/21
"Basic phone vendor. Poor customer service."
What do you like best about CallRoot? Slightly more affordable compared to the industry leaders, though you give up features and direct integreations ...
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AU
Anonymous User
11/24/19
"Great company, great support"
What do you like best about CallRoot? Callroot are exceptional at what they do What do you dislike about CallRoot?
- See if CallRoot fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of CallRoot?
Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…
Dedicated phone line integration is a useful software feature that allows businesses to manage their communications in a centralized and eff…
Dynamic text replacement (DTR) can aid in the creation of appropriate messages by altering the content of your post-click landing pages base…
Google Analytics Integration is a powerful feature that allows software users to track and analyze website traffic, user behavior, and other…
Keyword tracking is a crucial feature of any software that helps users to monitor and analyze the performance of specific keywords over time…
Lead source tracking is a software feature that allows businesses to track the origin of their leads or potential customers. It provides val…
CallRoot security and data handling
Key compliance certifications and security features for IT and security teams evaluating CallRoot.
Certifications
Developer & data
Alternatives to CallRoot
CallRoot Support Options
Frequently Asked Questions About CallRoot
Common questions buyers ask before choosing CallRoot.
CallRoot is a Inbound Call Tracking Software. CallRoot offers Dedicated Phone Line Integration, Lead Source Tracking, Keyword Tracking, Dynamic Text Replacement (DTR), Call Recording and many more functionalities.
Buyers commonly note the following limitations of CallRoot: Limited features for outbound calls; Basic reporting may not meet all needs.
Some top alternatives to CallRoot includes ResponseTap, PhoneWagon, AvidTrak, Calltracks and TrackBiz.
CallRoot offers Subscription, Quotation Based pricing models
The starting price of CallRoot is $49/Month
Ready to try it?
Get started with CallRoot
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].