8.9
SpotScore
Top 10 ZIWO Alternatives 2026
Revolutionize your customer service experience.
Main Features
- Auto Call Recording
- Call Logging
- Call Monitoring
- Dashboard
Pricing
Starts from $109/User/Month
Free Trial available
ZIWO is a Call Center Software platform with a user rating of 4.7★ based on 33 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
ZIWO vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| ZIWO Current | Call Center Software | $109 | 4.7 ★ | ✓ Yes |
 Nextiva | Call Center Software | $18.95 | 4.6 ★ | ✓ Yes |
 Knowlarity | Call Center Software | Free trial | 4.9 ★ | ✓ Yes |
 Call Center Studio | Call Center Software | Free trial | 4.9 ★ | ✓ Yes |
 Voiptime | Call Center Software | Custom pricing | 4.9 ★ | ✗ No |
 TalkDesk | Call Center Software | $85 | 4.5 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top ZIWO alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
SpotScore
Nextiva — from $18.95 · 4.56★
RECOMMENDED
Empowering businesses through advanced communication solutions.
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Live Chat
+ 4 more
Unique Features
-
Concurrency Support
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.7
SpotScore
Knowlarity — 4.9★
Empowering Your Business with Seamless Customer Engagement
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What is Knowlarity?
Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...
Read moreWhat reviewers like about Knowlarity
- Integration with HubSpot for seamless operations.
- User-friendly interface for easy navigation.
- Efficient bulk SMS feature along with detailed call reports.
Where Knowlarity falls short
- Limited marketplace options for advanced functionalities and app integrations.
- Complex features can be overwhelming for new users without adequate support.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Knowlarity offers custom pricing plan
8.9
SpotScore
Call Center Studio — 4.93★
Streamline your call center operations with ease.
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What is Call Center Studio?
Call Center Studio is a contact center platform for operations running high call volumes that need ACD, IVR, predictive dialing, and real-time reporting in one system. It consolidates tools that many contact centers otherwise stitch together separately, including inbound routing, outbound ...
Read moreWhat reviewers like about Call Center Studio
- Fast and effective technical support, providing instant solutions.
- Simple and user-friendly interface, easy to navigate for all users.
- Reliable dialer with excellent call quality, suitable for high call volumes.
Where Call Center Studio falls short
- Lack of variety in the Marketplace for additional apps and connectors.
- Some users find it overly simplistic, lacking in advanced customization options.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Live Chat
+ 5 more
Unique Features
-
Concurrency Support
-
Predictive Dialer
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.8
SpotScore
Voiptime — 4.92★
Optimize your call center with Voiptime.
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What is Voiptime?
Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wherever and however they choose. Voiptime offers both agents and managers a ...
Read moreWhat reviewers like about Voiptime
- Enhances call center efficiency by reducing call transfers and providing intelligent call routing.
- Easy to use and implement, with quick setup time.
- Two-way CRM integration for real-time access to client information during calls.
Where Voiptime falls short
- The richness of features may be overwhelming for newcomers without proper support.
- Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Live Chat
+ 5 more
Unique Features
-
Concurrency Support
-
Predictive Dialer
Pricing
Voiptime offers custom pricing plan
9.8
SpotScore
TalkDesk — from $85 · 4.5★
Empower your team, elevate your customer support.
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What is TalkDesk?
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read moreWhat reviewers like about TalkDesk
- Streamlined service delivery and improved customer experience by providing crucial context details instantly.
- User-friendly interface with easy access and customization in reporting.
- Quick and responsive technical support.
Where TalkDesk falls short
- Newcomers may find the rich features overwhelming without proper guidance.
- Limited advanced functionality due to a restricted selection in the Marketplace.
- Some users experienced occasional glitches and complexity in usage.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Live Chat
+ 5 more
Unique Features
-
Concurrency Support
-
Predictive Dialer
Pricing
Starts from $85/user/month when monthly
8.9
SpotScore
Truly — from $55 · 4.47★
Engage customers in real-time with Truly.
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What is Truly?
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...
Read moreWhat reviewers like about Truly
- Reliable metadata flow to CRM, enhancing efficiency.
- Desktop and mobile app availability for on-the-go usage.
- Easy dialing feature and user-friendly interface for efficient calls.
Where Truly falls short
- Intimidating richness of features for new users without adequate support.
- Limited customization options and marketplace for advanced functionalities.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Live Chat
+ 5 more
Unique Features
-
Concurrency Support
-
Predictive Dialer
Pricing
Free Trial available, Try Now
Starts from $55/User/Month when Billed Yearly
8.2
SpotScore
Velocify Dial-IQ — 4.5★
Unlock your sales potential and close deals faster.
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What is Velocify Dial-IQ?
Velocify Dial-IQ is an innovative sales dialer that enables users to make more calls and have engaging conversations. This powerful software offers a streamlined experience integrating sales acceleration and communication features. With one-click calling, teams can focus on the right customer ...
Read moreWhat reviewers like about Velocify Dial-IQ
- One-click calling
- Integrates with Ellie Mae
- Streamlined user experience
Where Velocify Dial-IQ falls short
- Limited to sales teams
- Requires integration setup
- May not suit small businesses
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Live Chat
+ 4 more
Unique Features
-
Concurrency Support
-
Predictive Dialer
Pricing
Velocify Dial-IQ offers custom pricing plan
8.4
SpotScore
HoduCC — 3.5★
Efficient cloud contact centers with advanced multimedia capabilities.
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What is HoduCC?
HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat. HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling. Call ...
Read moreWhat reviewers like about HoduCC
- Cloud-based solution
- Supports multimedia interactions
- Real-time statistics available
Where HoduCC falls short
- Limited offline capabilities
- May require stable internet connection
- Customization options are limited
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Live Chat
+ 4 more
Unique Features
-
Concurrency Support
-
Predictive Dialer
Pricing
Free Trial available
HoduCC offers custom pricing plan
8.4
SpotScore
3CLogic — 4.2★
Empower your call center for unprecedented growth.
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What is 3CLogic?
3C Logic is a Call Center Software that creates the potential for growth. It is designed to be a simple, feature-rich platform for call centers, especially businesses targeting B2B markets. This system features lead collection, advanced reporting tools, integration with CRM systems and other ...
Read moreWhat reviewers like about 3CLogic
- Feature-rich platform
- Flexible integration options
- Advanced reporting tools
Where 3CLogic falls short
- May require training
- Complex for small teams
- Limited mobile functionality
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
+ 2 more
Unique Features
-
Predictive Dialer
Pricing
3CLogic offers custom pricing plan
8.1
SpotScore
Dialer360 — 4★
Streamline your contacts and communication effortlessly.
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What is Dialer360?
The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone that can be viewed through any web browser to make calls or send emails directly from the site. Additionally, ...
Read moreWhat reviewers like about Dialer360
- Centralized contact management
- Customizable web phone
- VOIP integration options
Where Dialer360 falls short
- Limited advanced features
- Basic reporting capabilities
- May require additional setup for VOIP
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
+ 2 more
Unique Features
-
Concurrency Support
-
Predictive Dialer
Pricing
Free Trial available, Try Now
The main ZIWO competitors
Buyers comparing ZIWO usually weigh it against these 10 call center software competitors, starting with Nextiva, Knowlarity and Call Center Studio. Each is compared against ZIWO on rating, pricing and feature coverage below.
What else works like ZIWO?
Searches for "sites like ZIWO" and "apps like ZIWO" land on the same set of options as "ZIWO alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each option earned its place
Integration with HubSpot for seamless operations.
Watch for: Limited marketplace options for advanced functionalities and app integrations.
Fast and effective technical support, providing instant solutions.
Watch for: Lack of variety in the Marketplace for additional apps and connectors.
Enhances call center efficiency by reducing call transfers and providing intelligent call routing.
Watch for: The richness of features may be overwhelming for newcomers without proper support.
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
Watch for: Newcomers may find the rich features overwhelming without proper guidance.
Reliable metadata flow to CRM, enhancing efficiency.
Watch for: Intimidating richness of features for new users without adequate support.
Centralized contact management
Watch for: Limited advanced features
Why teams look for a ZIWO alternative
Most people weighing a ZIWO alternative are reacting to the same handful of pain points:
- Occasional system freezes causing delays in operation.
- Automatic logging out after page refresh affecting user experience.
- Limitations in features availability, like call counting on the home page and call number search.
- Inconsistent voice quality over the connection impacting user satisfaction.
How to evaluate a ZIWO alternative
A quick data read across all 10 call center software alternatives: 6 offer a free tier; and Call Center Studio is the highest rated at 4.93★ across 80 reviews.
How we put this in order.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
