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7.9

SpotScore

Zendesk Sunshine - CRM Software

Top 10 Zendesk Sunshine Alternatives 2026

Streamline customer service with Sunshine's modern design.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Contact Management
  • Customer Support
  • List Management
  • Product Catalog

Pricing

  • Starts from $19/User/Month, also offers free forever plan

  • Free Trial available

Start Free Trial

Zendesk Sunshine is a CRM Software platform with a user rating of 4.2★ based on 42 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted CRM Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

Zendesk Sunshine vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.

ToolBest ForPricingRatingFree Option
Zendesk Sunshine CurrentCRM Software$194.2 ★✓ Yes
Bigin by Zoho CRMCRM Software$74.6 ★✓ Yes
Creatio CRMCRM Software$40No reviews✗ No
Aurea CRMCRM SoftwareCustom pricing4.3 ★✗ No
VendastaCRM Software$424.7 ★✓ Yes
EQUPCRM Software$83.254.9 ★✓ Yes

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Zendesk Sunshine rating: 4.2 ★Starting from $1910 alternatives found

Showing 1-10 out of 10

Top rated

List of the Top Zendesk Sunshine alternatives as of September 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.0

SpotScore

Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM

RECOMMENDED

Streamline your sales and build better relationships.

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⭐ Higher rated than Zendesk SunshineFree plan available

What is Bigin by Zoho CRM?

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day without extensive onboarding. Direct integrations are largely limited to ...

Read more

Common Features

  • List Management

  • Customer Support

  • Product Catalog

+ 1 more

Unique Features

  • Quotes (Proposals)

  • Marketing Automation

  • Referral Tracking

+ 3 more

Pricing

Free Trial available, Try Now

Starts from $7/User/Month when Billed Yearly, also offers free forever plan

Creatio

Creatio CRM

The Best Overall

AI-Native No-Code CRM & Workflow Automation Platform

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What is Creatio CRM?

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, customer service, and operational workflows with flexible process design ...

Read more

Common Features

  • Contact Management

  • Customer Support

  • List Management

Unique Features

  • Account Management

  • Lead Management

  • Opportunity Management

+ 72 more

Pricing

Starts from $40/user/month when Billed Yearly

7.8

SpotScore

Aurea CRM - CRM Software

Aurea CRM

Unleash the power of customer insights.

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4.3

(17)

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✦ Editor’s Pick⭐ Higher rated than Zendesk Sunshine

What is Aurea CRM?

Aurea CRM is a customizable CRM for mid-sized to large businesses that need to coordinate sales, marketing, customer support, and supply chain relationships from a single platform. It consolidates customer interaction data and sales pipeline management so managers can make data-driven decisions ...

Read more

Common Features

  • List Management

  • Customer Support

  • Product Catalog

+ 1 more

Unique Features

  • Lead Scoring

Pricing

Aurea CRM offers custom pricing plan

8.4

SpotScore

Vendasta - CRM Software

Vendasta

Power up your marketing with Vendasta's all-in-one platform.

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Add to compare

⭐ Higher rated than Zendesk SunshineFree plan available

What is Vendasta?

Vendasta is an all-in-one cloud based Marketing Automation (MA) and Revenue Platform that combines powerful segmentation, workflow automation, lead scoring, predictive analytics, multi-channel campaign orchestration and sales automation capabilities. With Vendasta, you manage your entire ...

Read more

Common Features

  • List Management

  • Customer Support

  • Product Catalog

+ 1 more

Unique Features

  • Referral Tracking

  • Lead Scoring

Pricing

Free Trial available, Try Now

Starts from $42/Month when Billed Yearly, also offers free forever plan

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7.7

SpotScore

EQUP - CRM Software

EQUP

Efficiency and cost-effective solution for managing multiple companies.

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4.9

(6)

Add to compare

⭐ Higher rated than Zendesk SunshineFree plan available

What is EQUP?

EQUP is a CRM platform that lets businesses manage multiple companies under a single subscription, reducing the overhead of maintaining separate accounts for each. It consolidates contact management, pipeline tracking, and marketing tools, built by a team with over 20 years of sales and ...

Read more

Common Features

  • List Management

  • Customer Support

  • Product Catalog

+ 1 more

Unique Features

  • Marketing Automation

  • Lead Scoring

Pricing

Starts from $83.25/User/Month when Billed Yearly, also offers free forever plan

7.8

SpotScore

Nat - CRM Software

Nat

Nurture connections, elevate your success.

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4.0

(2)

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What is Nat?

"Introducing Nat, the ultimate Personal CRM designed to help you develop and maintain valuable relationships. With Nat, you can easily stay in touch with key customers, ensuring your business stays top-of-mind. Our software automatically imports emails and meetings from multiple Gmail and ...

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Common Features

  • List Management

  • Customer Support

  • Contact Management

Unique Features

  • Lead Scoring

Pricing

Free Trial available, Try Now

Starts from $12/Month

7.6

SpotScore

Chime CRM - CRM Software

Chime CRM

Empower your real estate success with Chime CRM

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4.3

(25)

Add to compare

⭐ Higher rated than Zendesk Sunshine

What is Chime CRM?

Chime CRM facilitates Operational Intelligence to real estate professionals in an efficient manner. With its powerful lead generation and CRM capabilities, the product offers a suite of tools that make it easier for agents to embark on marketing campaigns, monitor leads' behaviors, build better ...

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Common Features

  • List Management

  • Customer Support

  • Contact Management

Unique Features

  • Lead Scoring

8.4

SpotScore

Bingage - CRM Software

Bingage

Strengthen customer relationships with streamlined CRM emails.

Get Pricing Details

5.0

(3)

Add to compare

⭐ Higher rated than Zendesk Sunshine

What is Bingage?

Bingage is a CRM that uses email as the primary interface for organizing customer data, letting sales reps build contact records and communication histories directly from their inbox without switching to a separate CRM tool. It targets small teams that want to manage client relationships ...

Read more

Common Features

  • List Management

  • Customer Support

  • Product Catalog

+ 1 more

Unique Features

  • Quotes (Proposals)

  • Marketing Automation

  • Referral Tracking

7.9

SpotScore

ozma.io - CRM Software

ozma.io

Streamlining your business, simplified.

Try for Free

5.0

(2)

Add to compare

⭐ Higher rated than Zendesk SunshineFree plan available

What is ozma.io?

ozma.io is an innovative low-code platform which allows your business to be up and running in minutes. It provides powerful visual reports from multiple sources so you can monitor key metrics in one spot. Easy-to-use task boards enable you to monitor statuses, assign tasks to employees, and ...

Read more

Common Features

  • List Management

  • Customer Support

  • Product Catalog

+ 1 more

Unique Features

  • Marketing Automation

  • Project Management

  • Call Logging

Pricing

Starts from $25/User/Month when Billed Yearly, also offers free forever plan

8.5

SpotScore

Teamgate - CRM Software

Teamgate

Streamline your business with Teamgate's CRM powerhouse.

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4.5

(8)

Add to compare

⭐ Higher rated than Zendesk Sunshine

What is Teamgate?

Teamgate is the leading Customer Relationship Management (CRM) software for small businesses. Teamgate provides an easy-to-use, feature rich platform to manage sales, marketing, customer service, inventory, project management and more. The platform includes fully integrated access to over 30 ...

Read more

Common Features

  • List Management

  • Customer Support

  • Product Catalog

+ 1 more

Unique Features

  • Project Management

  • Lead Scoring

  • Call Logging

Pricing

Free Trial available, Try Now

Starts from $9/User/Month when Billed Yearly

Which Zendesk Sunshine Alternative Is Right for You?

  • If you need a free or low-cost option: Bigin by Zoho CRM — offers a free plan or trial suitable for small teams.
  • If user satisfaction is your top priority: Bingage — holds the highest user rating (5.0★) among Zendesk Sunshine alternatives.
  • If you want a mid-range option: Nat — sits in the middle of the list by rating and may fit teams with mixed requirements.

Free switching kit

Switching from Zendesk Sunshine? Get the migration checklist

A step-by-step CRM software migration checklist so you can move off Zendesk Sunshine without losing data or momentum.

  • Pre-switch data & access audit
  • Migration timeline and owners
  • Go-live cutover checklist

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Zendesk Sunshine for CRM Software are Bingage (5.0★), ozma.io (5.0★), EQUP (4.9★). Compare all 10 alternatives side-by-side above.

When evaluating alternatives to Zendesk Sunshine, prioritize: List Management, Customer Support, Product Catalog, Contact Management, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.

For small businesses, the best CRM Software tools are SalesRabbit, Agentforce Sales (formerly Salesforce Sales Cloud), Zoho CRM. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.

Zendesk Sunshine starts from $19 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Zendesk Sunshine is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Zendesk Sunshine has a rating of 4.2. 8 alternatives — including Bigin by Zoho CRM and Aurea CRM — rate higher. The right choice depends on your workflow, team size, and budget.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].