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8.4

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Vendasta - CRM Software

Vendasta Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial & Free Plan Available

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Starts from $42 / Month when Billed Yearly, also offers free forever plan

ApartmentsApartments
SalemSalem
OrderezeOrdereze
ezlocalezlocal

Trusted by teams including Apartments

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What is Vendasta?

Vendasta is an all-in-one cloud based Marketing Automation (MA) and Revenue Platform that combines powerful segmentation, workflow automation, lead scoring, predictive analytics, multi-channel campaign orchestration and sales automation capabilities. With Vendasta, you manage your entire marketing funnel in one centralized place where you can design, execute, and measure all of your marketing activities with powerful tools like Lead Scoring, List Management & Lifecycle Email Sequencing.

Pricing

  • Starts from $42 / Month when Billed Yearly

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:Global

Vendasta Software Demo

Vendasta was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Vendasta

Use cases
Martech, SaaS, Digital Marketing
Team types
Typical users hold job titles such as Marketing Managers, Sales Executives
Company size
1 to 500 employees

Why teams choose Vendasta

  • Comprehensive suite of tools, offering a wide range of digital marketing solutions in one place to manage clients effectively.

  • White-label options build trust and authority by allowing rebranding of services and tools.

  • Exceptional customer service and responsive account managers, enabling smooth onboarding and resolving issues quickly.

Is Vendasta right for you?

What buyers should know before shortlisting Vendasta

Vendasta is an all-in-one digital marketing and sales platform that has garnered extensive praise from users, particularly digital agency owners and small business marketers, over the past year. Its standout feature is the comprehensive Marketplace with over 200 digital solutions, enabling users to offer end-to-end services to their clients under a white-label model.

This versatility allows businesses to scale efficiently, leveraging functions like reputation management, social media marketing, and advertising within a unified dashboard. Many users highlight the exceptional customer support offered by Vendasta’s dedicated account managers, which fosters trust and long-term partnerships.

The training resources, including the Conquer Local Academy, have also been pivotal in helping new users get up to speed. As with any robust platform, there are minor areas for improvement.

Some users feel overwhelmed by the vast array of tools, noting the steep learning curve. Occasionally, features like billing or reporting could benefit from additional refinement.

A few users remarked on higher costs for certain services or limitations with payment processing flexibility. However, Vendasta’s frequent updates, scalable pricing tiers, and community-driven development provide ample reassurance that it continues to improve.

In summary, Vendasta is a powerful partner for agencies seeking to streamline operations, expand their service portfolio, and offer high-quality digital solutions. While tuning into its ecosystem takes time, the investment pays off in growth, efficiency, and client satisfaction.

It’s clear why so many consider Vendasta the backbone of their business.

Pros and cons

Vendasta pros and cons

  • Vendasta pros
  • Comprehensive suite of tools, offering a wide range of digital marketing solutions in one place to manage clients effectively.

  • White-label options build trust and authority by allowing rebranding of services and tools.

  • Exceptional customer service and responsive account managers, enabling smooth onboarding and resolving issues quickly.

  • Vendasta cons
  • Steep learning curve due to the breadth and depth of product offerings, which can overwhelm new users initially.

  • Some clients find the interface and back-end features a little glitchy, outdated, or unintuitive in areas like billing or campaign setup.

4.3/5 rating
265 verified reviews
Free trial available

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Vendasta reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 265 reviews, with strong overall satisfaction.

What buyers like

  • Comprehensive suite of tools, offering a wide range of digital marketing solutions in one place to manage clients effectively.
  • White-label options build trust and authority by allowing rebranding of services and tools.
  • Exceptional customer service and responsive account managers, enabling smooth onboarding and resolving issues quickly.

Common complaints

  • Steep learning curve due to the breadth and depth of product offerings, which can overwhelm new users initially.
  • Some clients find the interface and back-end features a little glitchy, outdated, or unintuitive in areas like billing or campaign setup.
  • Limited flexibility regarding certain features, such as store-sharing options and individual app availability within bundles.

4.3

Very Good

Based on 331 ratings & 265 reviews

Are you using Vendasta?

Rating Distribution

Excellent

(223)

Very Good

(28)

Good

(4)

Poor

(3)

Terrible

(7)

What users are saying

AB

Alan B

02/04/24

5 out of 5

"Great Solutions"

What do you like best about Vendasta? As an agency, being able to offer clients instant solutions with support is huge. It's even better since we can ...

Read more

MW

Michelle W

12/29/23

5 out of 5

"Highly recommend Vendasta"

What do you like best about Vendasta? How helpful and supportive the team is no matter what question I may have. Also all the resources that are ...

Read more

JW

Joshua W

12/01/23

5 out of 5

"Vendasta is wonderful"

What do you like best about Vendasta? Shifting into a new career field is not the easiest thing in the world. I found the training in the Conquer ...

Read more

FB

Francois B

08/06/23

5 out of 5

"Love using Vendasta. The fact that all tools are in one place. Unparalleled."

What do you like best about Vendasta? The fact that everything is one one place. All tools I need to track sales, marketing and most importantly the ...

Read more

SL

Steven L

08/04/23

5 out of 5

"Vendasta Has Solutions That Benefit Our Clients"

What do you like best about Vendasta? Vendasta has solutions that bring true benefit to our clients. Having the confidence that the solutions we have ...

Read more

AU

Anonymous User

08/01/23

5 out of 5

"Vendasta Has Helped My Business Grow"

What do you like best about Vendasta? I love my partner and representative, Arpit, at Vendasta. He's always helpful, attentive, and encourages me as I ...

Read more

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What are the features of Vendasta?

23%

Feature coverage

6 of 26 tracked features

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

: The Customer Support feature in Vendasta provides users with timely and effective assistance. This includes access to a dedicated support…

Vendasta's Lead Scoring feature evaluates and prioritizes potential leads based on their likelihood to convert into paying customers. It use…

: Vendasta's List Management feature lets businesses organize and maintain their customer and prospect lists efficiently. This feature allow…

A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…

: With the Referral Tracking feature, Vendasta lets businesses monitor and analyze referral sources effectively. This feature tracks which c…

Security & Compliance

Vendasta security and data handling

Key compliance certifications and security features for IT and security teams evaluating Vendasta.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Why buyers keep looking beyond Vendasta

  • Users may seek alternatives to Vendasta due to concerns over pricing structures, as some businesses find the cost of services to be higher than budgeted or not aligned with their perceived value.

  • Businesses looking for more specialized marketing solutions might explore alternatives that cater specifically to their industry, offering tailored tools and features that better suit their unique needs.

  • The desire for enhanced customer support can drive users to consider other platforms, particularly if they feel Vendasta's service is lacking in responsiveness or personalized assistance.

  • Users might also look for alternatives if they require greater flexibility in integrating third-party applications, as some competitors offer more robust APIs and customization options for seamless workflows.

Vendasta Customers

Apartments-logo

Apartments

Salem-logo

Salem

Ordereze-logo

Ordereze

ezlocal-logo

ezlocal

Help & Contact

Vendasta Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationSaskatoon, Canada

Frequently Asked Questions About Vendasta

Common questions buyers ask before choosing Vendasta.

Vendasta is a CRM Software. Vendasta offers List Management, Customer Support, Referral Tracking, Lead Scoring, Product Catalog and many more functionalities.

Buyers commonly note the following limitations of Vendasta: Steep learning curve due to the breadth and depth of product offerings, which can overwhelm new users initially.; Some clients find the interface and back-end features a little glitchy, outdated, or unintuitive in areas like billing or campaign setup.; Limited flexibility regarding certain features, such as store-sharing options and individual app availability within bundles..

Some top alternatives to Vendasta includes Bigin by Zoho CRM, WPCRM, SalesCRM, SalesLab CRM and Wice CRM.

Vendasta offers Free Trial, Freemium, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Vendasta as of now.

The starting price of Vendasta is $42/Month when Billed Yearly

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About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].