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10 Best Zendesk Sunshine Free Alternatives in 2026

Explore 10 alternatives to Zendesk Sunshine — vetted by our editors with real user reviews, pricing, and feature comparisons.

9.8

Spot Score

ClickUp - Collaboration Software

ClickUp

RECOMMENDED

Effortlessly streamline your projects with ClickUp

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What is ClickUp?

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable planning experience, it allows users to toggle between two distinct views, providing flexibility based on ...

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Free TrialTry Free →·

ClickUp offers custom pricing plan

9.8

Spot Score

Zoho CRM - CRM Software

Zoho CRM

Efficiency at your fingertips.

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What is Zoho CRM?

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simplifies data sharing within organizations and with customers, ensuring ...

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9.8

Spot Score

Salesforce - CRM Software

Salesforce

Transform your business with Salesforce CRM.

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What is Salesforce?

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer packaged goods (CPG), and many more. Built on the foundation of customer trust, salesforce offers insights into ...

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9.6

Spot Score

Keap - CRM Software

Keap

Streamline your customer relationships for maximum success.

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What is Keap?

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect fit for any business, from retail to restaurants. Its CRM tool helps businesses get more data about their ...

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Free Trial·

Keap offers custom pricing plan

9.5

Spot Score

Freshdesk - Help Desk Software

Freshdesk

Empower your support team to excel.

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What is Freshdesk?

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...

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9.3

Spot Score

Freshsales - CRM Software

Freshsales

Streamline your sales process with Freshsales.

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What is Freshsales?

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP of Freshsales is it helps you find, qualify, manage and close leads ...

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9.1

Spot Score

Zendesk Sell - CRM Software

Zendesk Sell

Sell smarter, not harder.

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What is Zendesk Sell?

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing based on specific triggers, set up and deploy pop-up carts or create a structured sales process from start ...

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8.5

Spot Score

CloudCC CRM - CRM Software

CloudCC CRM

Streamline your customer relationships effortlessly.

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What is CloudCC CRM?

CloudCC is a cloud based Customer Relationship Management (CRM) Software that takes care of day to day customer experience management. It's easy-to-use interface saves time, effort and resources. Integrated bug-tracking functionality makes sure no customer tickets go unattended. One click ...

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Free Trial

8.3

Spot Score

eZnet CRM - CRM Software

eZnet CRM

Efficient and affordable CRM for small business.

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What is eZnet CRM?

eZnet CRM Software has all the functionality of a large, enterprise level CRM software, but it is specifically designed for the small business. It is easy to use, and extremely affordable and flexible. eZnet CRM is a scalable application that can be used by one person and support an unlimited ...

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8.0

Spot Score

SalesCRM - CRM Software

SalesCRM

Boost sales and streamline workflows with SalesCRM.

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What is SalesCRM?

Sales CRM software is designed to empower your sales organization. It enables you to manage all your pipeline activities and make data driven decisions. Sales CRM helps you increase recurring revenue while reducing manual work and non-value adding activity.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Zendesk Sunshine are CloudCC CRM (5.0★), Freshsales (4.6★), Zendesk Sell (4.5★). Compare all 10 alternatives side-by-side above.

When evaluating alternatives to Zendesk Sunshine, prioritize: List Management, Customer Support, Product Catalog, Contact Management, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Zendesk Sunshine starts from $19 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Zendesk Sunshine is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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