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Top 8 Zendesk Sunshine Alternatives for Android, Compared (2026)

Explore 8 alternatives to Zendesk Sunshine — vetted by our editors with real user reviews, pricing, and feature comparisons.

Best Zendesk Sunshine alternatives, ranked and compared

Quick answer

The quick answer: the best Zendesk Sunshine alternatives are Zoho CRM, Salesforce and Keap. Zoho CRM tops the list with a SpotScore of 9.8 and a 4.07★ rating. Compare all 8 on score, rating, and pricing below.

The best Zendesk Sunshine replacement depends on your team, but this shortlist narrows it down fast. These 8 crm software alternatives lead on SpotScore, a measure of verified satisfaction and market presence, plus star ratings and pricing. Editors vet each entry. Start with the comparison table, then read each section below.

ProductSpotScoreRatingPricingBest for
Zoho CRMEfficiency at your fingertips.9.8★★★★☆ 4.07(2488)Freefrom $9 /user/monthteams of all sizes
SalesforceTransform your business with Salesforce CRM.9.8★★★★★ 4.53(710)Freefrom $25 /user/monthteams of all sizes
KeapStreamline your customer relationships for maximum success.9.6★★★★☆ 3.9(208)Freefrom $129/moteams of all sizes
FreshsalesStreamline your sales process with Freshsales.9.3★★★★★ 4.67(536)Freefrom $9 /user/monthteams of all sizes
ThryvBoost sales and build relationships with Thryv.9.3★★★★★ 4.84(369)Quotation Basedsmall & mid-size businesses
Zendesk SellSell smarter, not harder.9.1★★★★★ 4.5(150)Freefrom $19 /User/Monthteams of all sizes
CloudCC CRMStreamline your customer relationships effortlessly.8.5★★★★★ 5(2)Freefrom $5 /User/Monthteams of all sizes
eZnet CRMEfficient and affordable CRM for small business.8.3★★★★☆ 4(5)Freefrom $10 /User/Monthteams of all sizes

9.8

SpotScore

Zoho CRM - CRM Software

Zoho CRM

Efficiency at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.1

2488 verified reviews

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What is Zoho CRM?

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simplifies data sharing within organizations and with customers, ensuring ...

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Free TrialTry Free →

9.8

SpotScore

Salesforce - CRM Software

Salesforce

Transform your business with Salesforce CRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

710 verified reviews

Add to compare

watch-demo

Watch Demo

What is Salesforce?

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer packaged goods (CPG), and many more. Built on the foundation of customer trust, salesforce offers insights into ...

Read more about Salesforce
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9.6

SpotScore

Keap - CRM Software

Keap

Streamline your customer relationships for maximum success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

3.9

208 verified reviews

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What is Keap?

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect fit for any business, from retail to restaurants. Its CRM tool helps businesses get more data about their ...

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Free Trial·

Keap offers custom pricing plan

9.3

SpotScore

Freshsales - CRM Software

Freshsales

Streamline your sales process with Freshsales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

536 verified reviews

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What is Freshsales?

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP of Freshsales is it helps you find, qualify, manage and close leads ...

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Free TrialTry Free →

9.3

SpotScore

Thryv - CRM Software

Thryv

Boost sales and build relationships with Thryv.

Best for: SMB teams · Mid-market

Get Pricing Details

4.8

369 verified reviews

Add to compare

What is Thryv?

Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to create users individually or create a team in real-time. It allows sales teams to connect with more clients ...

Read more about Thryv

Thryv offers custom pricing plan

9.1

SpotScore

Zendesk Sell - CRM Software

Zendesk Sell

Sell smarter, not harder.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

150 verified reviews

Add to compare

What is Zendesk Sell?

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing based on specific triggers, set up and deploy pop-up carts or create a structured sales process from start ...

Read more about Zendesk Sell
Free TrialTry Free →

8.5

SpotScore

CloudCC CRM - CRM Software

CloudCC CRM

Streamline your customer relationships effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

2 verified reviews

Add to compare

What is CloudCC CRM?

CloudCC is a cloud based Customer Relationship Management (CRM) Software that takes care of day to day customer experience management. It's easy-to-use interface saves time, effort and resources. Integrated bug-tracking functionality makes sure no customer tickets go unattended. One click ...

Read more about CloudCC CRM
Free Trial

8.3

SpotScore

eZnet CRM - CRM Software

eZnet CRM

Efficient and affordable CRM for small business.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.0

5 verified reviews

Add to compare

What is eZnet CRM?

eZnet CRM Software has all the functionality of a large, enterprise level CRM software, but it is specifically designed for the small business. It is easy to use, and extremely affordable and flexible. eZnet CRM is a scalable application that can be used by one person and support an unlimited ...

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What each tool does well

Zoho CRM9.8Best for teams of all sizes

Easy to use with a clear interface requiring minimal technical expertise.

Watch for: Limited scalability and depth for larger businesses with more complex requirements.

Salesforce9.8Best for teams of all sizes

Highly customizable, allowing businesses to tailor processes and workflows to their specific needs.

Watch for: Licensing costs are high, with additional charges for features, making it less accessible for small businesses or startups.

Keap9.6Best for teams of all sizes

Combines CRM, marketing, and automation in one platform for small businesses.

Watch for: Landing page builder and calendar task linking have limited functionality.

Freshsales9.3Best for teams of all sizes

Customer support responds quickly and provides dedicated onboarding assistance.

Watch for: System lags and delays occur in report generation and real-time data updates.

Thryv9.3Best for small & mid-size businesses

Customer service representatives are responsive and provide thorough support.

Watch for: Paid ad tracking is reported as inadequate or unreliable by some users.

Zendesk Sell9.1Best for teams of all sizes

Minimal learning curve, even for non-technical users.

Watch for: Limited built-in options for bulk emails, phone systems, or advanced automation without third-party tools.

CloudCC CRM8.5Best for teams of all sizes

Being cloud-based, CloudCC allows easy access from anywhere, enhancing remote collaboration.

Watch for: Analytics and reporting features may not be as advanced as other CRM solutions.

eZnet CRM8.3Best for teams of all sizes

Affordable pricing

Watch for: Limited advanced features

Why teams look for a Zendesk Sunshine alternative

Here's what tends to push teams toward a Zendesk Sunshine alternative:

  • Advanced features and configuration can be daunting for new users without training.
  • Transaction-related data handling is limited and needs improvement.
  • Integration setups can be expensive, raising overall adoption costs for some workflows.
  • Customer support and cancellation policies have been flagged as problematic by some users.

What makes a good Zendesk Sunshine replacement

By the numbers, these 8 crm software alternatives shake out as follows: 7 offer a free tier; paid plans run $5–$129, with CloudCC CRM the cheapest entry point; and CloudCC CRM is the highest rated at 5★ across 2 reviews.

What drives the order.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Zendesk Sunshine are CloudCC CRM (5.0★), Thryv (4.8★), Freshsales (4.7★). Compare all 8 alternatives side-by-side above.

When evaluating alternatives to Zendesk Sunshine, prioritize: List Management, Customer Support, Product Catalog, Contact Management, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Zendesk Sunshine starts from $19 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Zendesk Sunshine is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

The right Zendesk Sunshine alternative for your situation

  • On a budget / just exploring: start with a free tier — Zoho CRM, Salesforce and Keap let you evaluate without paying upfront.
  • If real-user ratings matter most: CloudCC CRM has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: Zoho CRM has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

How to move on from Zendesk Sunshine

A safe move off Zendesk Sunshine starts with the basics: export your data and test the import into your new tool. Make sure the workflows you depend on are covered, run a short pilot, and keep Zendesk Sunshine active until the migration is finished. Free tiers above make trialing easy.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].