7.6
SpotScore
Chime CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
SOC 2Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
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What is Chime CRM?
Chime CRM facilitates Operational Intelligence to real estate professionals in an efficient manner. With its powerful lead generation and CRM capabilities, the product offers a suite of tools that make it easier for agents to embark on marketing campaigns, monitor leads' behaviors, build better customer relationships, and manage teams with ease. Through streamlining of processes from the beginning to the end, agents can concentrate on the most important activities that can increase their business returns.
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Chime CRM Software Demo
Chime CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Chime CRM
- Team types
- Large Enterprises, Medium Business
Why teams choose Chime CRM
Specialized for real estate professionals
Comprehensive lead management tools
Facilitates team collaboration effectively
Is Chime CRM right for you?
What buyers should know before choosing Chime CRM
Lofty (also frequently referred to as Chime) has established itself as a robust and versatile CRM solution, particularly for real estate professionals. It excels in lead management, effortlessly incorporating inputs from multiple sources like Zillow and pay-per-click campaigns while offering innovative follow-up campaigns that integrate emails, texts, and voicemails.
The platform’s AI capabilities shine, providing valuable tools for crafting automated communications, lead scoring, and market insights. Its user-friendly, intuitive design—both on desktop and mobile—allows for seamless on-the-go access, a significant advantage for busy professionals.
Additionally, features like embedded website SEO tools, IDX integration, and transaction management further streamline operations, making it a one-stop shop for agents and teams seeking a comprehensive solution. While Lofty’s extensive feature set is impressive, users occasionally note that specific areas, such as website editing and AI usage caps, could use enhancement.
Training resources, though available, might need to be more extensive for those less familiar with similar systems. Overall, Lofty strikes an excellent balance of functionality and usability, boasting superior customer service along the way.
Chime CRM pros and cons
- Chime CRM pros
Specialized for real estate professionals
Comprehensive lead management tools
Facilitates team collaboration effectively
- Chime CRM cons
Limited applicability outside real estate
Can be complex for new users
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What is the pricing of Chime CRM?
Chime CRM Pricing Plans
Starter
IDX Website: Basic (Templated)
CRM w/Sales Acceleration
Mobile App
Dynamic Lead Scoring
Marketing Automation w/Smart
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Core
Includes features of Starter plan, plus
Agent Subdomains
Advanced Lead Routing
Team Management
Premier
Includes features of Core plan, plus
External Listing Tool
Add-on: Al Assistant(Chatbot) Lead Generation Call Packages Text Packages Additonal MLS Custom Agent Websites
Al Assistant(Chatbot)
Lead Generation
Show more +
Enterprise
Includes features of Premier plan
Weighing your options?
Not sure if Chime CRM fits your budget?
Chime CRM reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 25 reviews, with strong overall satisfaction.
What buyers like
- Automates lead management and integrates with lead sources like Zillow and pay-per-click platforms.
- Interface requires minimal technical expertise, accessible to users without a tech background.
- Customer support responds quickly with helpful guidance for troubleshooting and training.
Common complaints
- Limited customization options for websites and agent subdomains, with an editing process users find cumbersome.
- AI usage is capped on a weekly basis, limiting power users who rely heavily on automation tools.
- Complexity in features and configurations can be overwhelming for beginners without sufficient training resources.
Are you using Chime CRM?
- See if Chime CRM fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Chime CRM?
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Chime CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Chime CRM.
Certifications
Developer & data
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Chime CRM Support Options
Frequently Asked Questions About Chime CRM
Common questions buyers ask before choosing Chime CRM.
Chime CRM is a CRM Software. Chime CRM offers List Management, Customer Support, Lead Scoring and many more functionalities.
Buyers commonly note the following limitations of Chime CRM: Limited applicability outside real estate; Can be complex for new users; Integration with other tools may be challenging.
Some top alternatives to Chime CRM includes Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM and Anyone Home CRM.
Chime CRM offers Subscription pricing model
The starting price is not disclosed by Chime CRM. You can visit Chime CRM pricing page to get the latest pricing.
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].