SurveyLab vs Trustmary Comparison
SurveyLab
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wi…
Trustmary
Starting at $190 /Month
- Free Trial
- Large Enterprises
- Medium Business
Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…
SurveyLab leads on user satisfaction with a 4.8-star rating across 38 reviews.
Spotsaas Analysis
SurveyLabTrustmary
The core difference lies in SurveyLab's focus on intuitive survey creation for broader feedback collection, while Trustmary specializes in scalable, automated NPS feedback specifically tailored for e-commerce and social platforms. Ideal buyers for SurveyLab are small to medium businesses seeking user-friendly survey tools, whereas Trustmary is best suited for small to medium e-commerce or social network businesses looking for automated feedback solutions.
- Best for small to medium businesses - Focus on intuitive survey creation - Offers drag-and-drop question types - Supports multi-channel customer response collection - Ideal for broader feedback measurement - Quick and easy setup
- Best for scalable NPS feedback automation - Tailored for e-commerce and social platforms - Simple, low-complexity tool - Ideal for small to medium businesses - Facilitates automated feedback collection - Priced at $190
SurveyLab vs Trustmary — at a glance
| Feature | SurveyLab | Trustmary |
|---|---|---|
| Rating | 4.8 / 5 | 4.6 / 5 |
| Reviews | 38 | 11 |
| Starting price | Contact for pricing | $190 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | — | GDPR |
| Data residency | US | US |
Key differences between SurveyLab and Trustmary
- Pricing: Trustmary starts at $190 /Month. SurveyLab pricing is not publicly listed.
- Target audience: SurveyLab is built for Freelancers / Consultants and Large Enterprises, while Trustmary targets Large Enterprises and Medium Business.
- User satisfaction: SurveyLab scores higher with a 4.8-star average.
- Deployment: SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Trustmary supports SaaS/Web/Cloud.
SurveyLab vs Trustmary — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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SurveyLab vs Trustmary: Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses measuring NPS with simple, intuitive surveys.
- You need quick, easy survey creation with drag-and-drop question types.
- Your team values multi-channel customer response collection for broader feedback.
- You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
- Your enterprise requires extensive integrations and advanced analytics capabilities.
- You need highly customizable survey workflows or faster, more responsive UI performance.
Best for scalable, automated NPS feedback in e-commerce and social platforms.
- You need a simple, low-complexity tool for automated NPS feedback collection.
- Your business is a small to medium e-commerce, social network, or search engine platform.
- You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
- You require advanced widget customization for embedding on your website.
- You need highly visual, customizable, and versatile reporting dashboards.
SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys. Trustmary: Best for scalable, automated NPS feedback in e-commerce and social platforms.
Description | SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its ... Read More about SurveyLab | Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | Not Available | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SurveyLab and Trustmary Compare on Features?
Total Features | 11 Features | 27 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SurveyLab and Trustmary on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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SurveyLab vs Trustmary: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
SurveyLab vs Trustmary Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
GDPR | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
SurveyLab User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues. What buyers like
Common complaints
| Buyer sentiment Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
SurveyLab and Trustmary Customers
Customers | No Customers information available. |  Destia  Lumon  Happyornot |
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Media and Screenshots
Videos |  1 Videos |  1 Videos |
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Top Alternatives to SurveyLab and Trustmary in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyLab or Trustmary?
- SurveyLab edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyLab and Trustmary offer a free trial?
- Yes, both SurveyLab and Trustmary offer a free trial.
- What is the starting price of SurveyLab vs Trustmary?
- SurveyLab starts at Contact for pricing. Trustmary starts at $190 /Month.
- What are the top alternatives to SurveyLab?
- Top alternatives to SurveyLab include ProProfs Survey Maker, SurveyLegend, GrowthScore, Promoter Ninja, Customer.guru.
- What are the top alternatives to Trustmary?
- Top alternatives to Trustmary include Startquestion, Zonka Feedback, SatisMeter, Emojics, SmileBack.