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YesInsights vs Trustmary Comparison

Last updated:

YesInsights

4.8(12 reviews)

Starting at $20 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey campaigns and route responses t…

Trustmary

4.6(11 reviews)

Starting at $190 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…

YesInsights leads on user satisfaction with a 4.8-star rating across 12 reviews.

Spotsaas Analysis

YesInsightsTrustmary

The core difference between YesInsights and Trustmary lies in YesInsights' focus on quick and customizable survey creation, while Trustmary excels in providing automated NPS feedback specifically tailored for e-commerce and social platforms. Ideal buyers for YesInsights are small to medium businesses looking for an easy-to-use survey tool, whereas Trustmary is best suited for e-commerce and social network businesses that require scalable feedback automation.

- Quick and customizable NPS surveys - Easy-to-use interface - Ideal for small to medium businesses - Integrates with customer databases - Fast survey creation and deployment - Priced at $20

- Automated NPS feedback collection - Designed for e-commerce and social platforms - Low-complexity tool - Scalable for growing businesses - Ideal for small to medium businesses - Priced at $190

YesInsights vs Trustmary — at a glance

FeatureYesInsightsTrustmary
Rating4.8 / 54.6 / 5
Reviews1211
Starting price$20 /Month$190 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsGDPRGDPR
Data residencyUSUS

Key differences between YesInsights and Trustmary

  • Pricing: YesInsights starts at $20 /Month, while Trustmary starts at $190 /Month.
  • User satisfaction: YesInsights scores higher with a 4.8-star average.
  • Deployment: YesInsights supports SaaS/Web/Cloud; Trustmary supports SaaS/Web/Cloud.

YesInsights vs Trustmary — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

YesInsights - NPS Software
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Trustmary - NPS Software
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YesInsights vs Trustmary: Biggest differences

Start here before you go deeper into features.

YesInsights

Best for small to medium businesses needing quick, customizable NPS surveys.

Choose if
  • You want an easy-to-use interface for fast survey creation and deployment.
  • You need customizable surveys integrated with your customer database and NPS dashboard.
  • You prefer a simple, streamlined setup with minimal technical complexity.
Consider alternatives if
  • Your organization requires extensive third-party integrations for complex workflows.
  • Your team needs advanced survey features and complex customizations without support.

Trustmary

Best for scalable, automated NPS feedback in e-commerce and social platforms.

Choose if
  • You need a simple, low-complexity tool for automated NPS feedback collection.
  • Your business is a small to medium e-commerce, social network, or search engine platform.
  • You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
Consider alternatives if
  • You require advanced widget customization for embedding on your website.
  • You need highly visual, customizable, and versatile reporting dashboards.

YesInsights: Best for small to medium businesses needing quick, customizable NPS surveys. Trustmary: Best for scalable, automated NPS feedback in e-commerce and social platforms.

Description

YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey ... Read More about YesInsights

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary

Entry Level Pricing

  • Starts from $20
  • Starts from $190

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.8/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

4.79

(12)

4.59

(11)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

Demo

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How do YesInsights and Trustmary Compare on Features?

Total Features

16 Features

27 Features

Unique Features

No unique features

No unique features

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Compare YesInsights and Trustmary on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $20
      • $190

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      YesInsights pricing
      Trustmary pricing

      YesInsights vs Trustmary: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      YesInsights vs Trustmary Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      —

      Data Residency

      🇺🇸 US
      🇺🇸 US

      YesInsights User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      10

      2

      0

      0

      0

      9

      2

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users overwhelmingly praise YesInsights for its ease of use, fast setup, and customizable survey capabilities, though some note limitations in integrations and complexity for new users.

      What buyers like

      • Ease of use
      • Customization options
      • Quick setup

      Common complaints

      • Limited integrations
      • Complexity for new users

      Buyer sentiment

      Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization.

      What buyers like

      • Ease of use
      • Automation of feedback collection
      • Integration with other platforms

      Common complaints

      • Limited widget features for website integration
      • Lack of visually appealing and versatile reporting options

      Pros and Cons

      • Easy-to-use interface enabling quick survey creation

      • Customizable surveys allowing precise feedback collection

      • Fast setup saving time for users

      • Limited integration options restricting advanced functionality

      • Complexity of rich features can overwhelm new users without support

      • Easy to use interface with ongoing improvements

      • Automated feedback collection ensuring no customer input is missed

      • Simple dashboard providing quick access to NPS and recommendations

      • Limited advanced features in website integration widgets

      • Output reports available only in limited, less visually appealing formats

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used YesInsights or Trustmary? Tell buyers what actually differs.

      YesInsights and Trustmary Customers

      Customers

      No Customers information available.

      Destia

      Destia

      Lumon

      Lumon

      Happyornot

      Happyornot

      Media and Screenshots

      Screenshots

      Share Survey screenshot

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to YesInsights and Trustmary in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, YesInsights or Trustmary?
      YesInsights edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do YesInsights and Trustmary offer a free trial?
      Yes, both YesInsights and Trustmary offer a free trial.
      What is the starting price of YesInsights vs Trustmary?
      YesInsights starts at $20 /Month. Trustmary starts at $190 /Month.
      What are the top alternatives to YesInsights?
      Top alternatives to YesInsights include SmileBack, Customer.guru, Emojics, Promoter Ninja, GrowthScore.
      What are the top alternatives to Trustmary?
      Top alternatives to Trustmary include Startquestion, Zonka Feedback, SatisMeter, Emojics, SmileBack.