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Best Free Trustmary Alternatives — 12 Tools Compared in 2026

Explore 12 alternatives to Trustmary — vetted by our editors with real user reviews, pricing, and feature comparisons.

Trustmary alternatives: our 12 top picks at a glance

Quick answer

The best free nps software tools to replace Trustmary are Zonka Feedback, SatisMeter and FeedbackLink. Zonka Feedback sits at number one with a SpotScore of 9.8 and 4.95★ from reviewers. Compare all 12 on score, rating, and pricing below.

There's no single best tool for everyone, so if Trustmary falls short on cost, features, or ease of use, look here. These 12 nps software free alternatives lead the field, ranked by SpotScore (a blend of real-user satisfaction and market presence), ratings, and pricing. Compare them quickly in the table, then read each profile.

ProductSpotScoreRatingPricingBest for
Zonka FeedbackListen, improve, and exceed customer expectations.9.8★★★★★ 4.95(48)Freefrom $24/moteams of all sizes
SatisMeterMeasure customer satisfaction and boost loyalty.9★★★★★ 4.97(40)Freefrom $49/moteams of all sizes
FeedbackLinkBoost loyalty with real-time customer feedback.8.5Not yet ratedFreefrom $15/moteams of all sizes
Promoter NinjaEngage, empower, and elevate your sales team today!8.5★★★★★ 5FreeFree Trial · Subscriptionteams of all sizes
GrowthScoreGrow your business with customer-driven insights.8.3★★★★ 4.2Freefrom $19/moteams of all sizes
StartquestionMeasuring loyalty, not just satisfaction.9.4★★★★★ 4.76(19)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
Customer.guruTransform customer feedback into business success.9.1★★★★★ 4.58(13)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
SmileBackCustomer satisfaction made simple.8.9★★★★★ 4.87(40)FreeFree Trial · Subscriptionteams of all sizes
YesInsightsBoost customer loyalty with efficient NPS management.8.8★★★★★ 4.79(12)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
ThermostatEffortlessly control comfort from anywhere with Thermostat.8.4Not yet ratedFreeFreemium · Subscriptionteams of all sizes
eNPSEmpower your business with valuable customer insights.8.2Not yet ratedFreeFree Trial · Subscriptionsmall & mid-size businesses
ProProfs Survey MakerRevolutionize your customer interactions with our survey maker.★★★★ 4.42(44)FreeFree Trial · Subscriptionteams of all sizes

9.8

SpotScore

Zonka Feedback - NPS Software

Zonka Feedback

Listen, improve, and exceed customer expectations.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Zonka Feedback?

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building branded surveys to generating sentiment reports and closing the loop with ...

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Free TrialTry Free →

9.0

SpotScore

SatisMeter - NPS Software

SatisMeter

Measure customer satisfaction and boost loyalty.

Best for: SMB teams · Mid-market · Enterprise

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What is SatisMeter?

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encountered the value of your product, they can experience this survey as the ...

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Free TrialTry Free →·

SatisMeter offers custom pricing plan

Spotsaas Ads

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Reach in-market buyersRank above rivals2M+ buyers a year

8.5

SpotScore

FeedbackLink - NPS Software

FeedbackLink

Boost loyalty with real-time customer feedback.

Best for: SMB teams · Mid-market · Enterprise

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What is FeedbackLink?

FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter Score data and surfaces satisfaction trends in a simple reporting view. Teams requiring advanced segmentation, ...

Read more about FeedbackLink
Free TrialTry Free →·

FeedbackLink offers custom pricing plan

8.5

SpotScore

Promoter Ninja - NPS Software

Promoter Ninja

Engage, empower, and elevate your sales team today!

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

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What is Promoter Ninja?

The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a dynamic way to run userr sales team with better communication, seamless ...

Read more about Promoter Ninja
Free TrialTry Free →

8.3

SpotScore

GrowthScore - NPS Software

GrowthScore

Grow your business with customer-driven insights.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.2

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What is GrowthScore?

GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It surfaces sentiment trends and response patterns in a dashboard and exports ...

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Free TrialTry Free →·

GrowthScore offers custom pricing plan

9.4

SpotScore

Startquestion - NPS Software

Startquestion

Measuring loyalty, not just satisfaction.

Best for: SMB teams · Mid-market · Enterprise

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What is Startquestion?

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues. It is the next generation of customer analytics that goes beyond gauging ...

Read more about Startquestion
Free TrialTry Free →·

Starts from $41/Month when Billed Yearly

9.1

SpotScore

Customer.guru - NPS Software

Customer.guru

Transform customer feedback into business success.

Best for: SMB teams · Mid-market · Enterprise

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What is Customer.guru?

Customer.guru is an NPS tracking tool used by SaaS founders and small customer success teams to embed Net Promoter Score surveys in transactional emails and monitor customer loyalty trends over time. It automates survey delivery, sends branded emails with customizable logos, and aggregates ...

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Free TrialTry Free →·

Starts from $50/Month

8.9

SpotScore

SmileBack - NPS Software

SmileBack

Customer satisfaction made simple.

Best for: SMB teams · Mid-market · Enterprise

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What is SmileBack?

SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with advanced analytics and interactive dashboards. Utilize segments, filters and tags to uncover further ...

Read more about SmileBack
Free TrialTry Free →·

Starts from $83/Month when Billed Yearly

8.8

SpotScore

YesInsights - NPS Software

YesInsights

Boost customer loyalty with efficient NPS management.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is YesInsights?

YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey campaigns and route responses to a central dashboard integrated with their customer database. Conditional ...

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Free Trial·

Starts from $20/Month

8.4

SpotScore

Thermostat - NPS Software

Thermostat

Effortlessly control comfort from anywhere with Thermostat.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Thermostat?

The NPS Thermostat is an intelligent Wi-Fi programmable thermostat with a touchscreen display. Users can view the current and forecast weather and control home comfort from wherever they are. The NPS Thermostat also allows users to control their thermostat and schedule energy consumption ...

Read more about Thermostat

Starts from $40.83/Month when Billed Yearly, also offers free forever plan

8.2

SpotScore

eNPS - NPS Software

eNPS

Empower your business with valuable customer insights.

Best for: SMB teams · Mid-market

Start Free Trial

Add to compare

What is eNPS?

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100 means the customer would tell everyone to avoid like the plague, while 100 ...

Read more about eNPS
Free Trial·

Starts from $29/Month

ProProfs Survey Maker - NPS Software

ProProfs Survey Maker

Revolutionize your customer interactions with our survey maker.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is ProProfs Survey Maker?

ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. It includes a library of professional templates, supports multiple question types, and integrates with ...

Read more about ProProfs Survey Maker
Free TrialTry Free →·

Starts from $7/Month

What earned each one a spot

Zonka Feedback9.8Best for teams of all sizes

Clean interface that works well for enterprise deployments.

Watch for: Limited intelligence behind surveys; does not adapt based on prior responses or patterns.

SatisMeter9Best for teams of all sizes

Easy setup and integration with data platforms, making it quick to start gathering feedback.

Watch for: Customizations and advanced features may be overwhelming for new users without proper guidance or support.

FeedbackLink8.5Best for teams of all sizes

Simple NPS solution

Watch for: Limited advanced features

Promoter Ninja8.5Best for teams of all sizes

User-friendly interface

Watch for: Limited to NPS metrics

GrowthScore8.3Best for teams of all sizes

Multi-channel feedback collection

Watch for: May be too basic for large enterprises

Startquestion9.4Best for teams of all sizes

Easy to use interface, making it user-friendly for beginners.

Watch for: Limited selection of advanced features and customizations.

Customer.guru9.1Best for teams of all sizes

Easy to set up and use, with a simple user interface and quick survey setup.

Watch for: Limited customization options and marketplace for additional apps and connectors.

SmileBack8.9Best for teams of all sizes

Easy to use for both customers and internal users, boosting response rates.

Watch for: Some users find the simplicity of the system may limit advanced customizations.

YesInsights8.8Best for teams of all sizes

Easy-to-use interface for creating and conducting surveys quickly.

Watch for: Limited integration options and marketplace for expanding functionalities may restrict advanced features.

Thermostat8.4Best for teams of all sizes

Smartphone control

Watch for: Requires Wi-Fi connection

eNPS8.2Best for small & mid-size businesses

Real-time customer ranking

Watch for: Limited features for large enterprises

ProProfs Survey MakerBest for teams of all sizes

Customizable and versatile survey creation tool with various question types and templates.

Watch for: Limited integrations with third-party tools could be expanded for more versatility.

Why teams look for a Trustmary alternative

When teams go looking for a Trustmary alternative, it's often because of issues like these:

  • Lack of advanced features in the widget for website integration.
  • Output reports in limited formats, desiring more visually appealing options for analysis.
  • Limited versatility in diagram presentation of results.
  • Some users feel that more visual control panel options could enhance the user experience.

What to look for in a Trustmary alternative

Here's what the data says about these 12 nps software free alternatives: 12 offer a free tier; paid plans run $15–$49, with FeedbackLink the cheapest entry point; and SatisMeter is the highest rated at 4.97 across 40 reviews.

Behind the ranking.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Trustmary are Promoter Ninja (5.0★), SatisMeter (5.0★), Zonka Feedback (5.0★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Trustmary, prioritize: Web Widget Survey, Web Pop-up Survey, SMS Surveys, Email Surveys, Survey Builder, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Trustmary starts from $190 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Trustmary is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which Trustmary alternative fits your needs?

  • On a budget / just exploring: start with a free tier — Zonka Feedback, SatisMeter and FeedbackLink let you evaluate without paying upfront.
  • If real-user ratings matter most: SatisMeter has the strongest star rating (4.97★) among the options with verified reviews.
  • Want the safest pick: Zonka Feedback has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Leaving Trustmary behind

Planning your exit from Trustmary? Pull your data out first and confirm the replacement imports it without loss. Make sure the workflows you depend on are covered, run a short trial before committing, and keep Trustmary live as a fallback until you're settled. Many tools here offer a free path to test.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].