SolarWinds MSP Anywhere Review: Is It The Right Help Desk Software For Your Team?MIGRATED TO N-able MSP Manager
MIGRATED TO N-able MSP Manager
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
SOC 2SolarWinds MSP Anywhere offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is SolarWinds MSP Anywhere?
MSP Anywhere is an affordable, self-service help desk application that gives managed service providers (MSPs) the centralized visibility and dispatching they need to better serve their customers. MSP Anywhere empowers MSPs with data-driven insights on their customers' IT assets. The MPN helps MSPs provide better services to their customers, and also provides them with technical support, community building, training, and marketing opportunities.
Pricing
SolarWinds MSP Anywhere offers custom pricing plan
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
SolarWinds MSP Anywhere Software Demo
SolarWinds MSP Anywhere was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SolarWinds MSP Anywhere
- Team types
- Large Enterprises, Medium Business
Why teams choose SolarWinds MSP Anywhere
Centralized visibility aids in efficient service delivery.
Affordable pricing makes it accessible for MSPs.
Data-driven insights enhance decision-making.
Is SolarWinds MSP Anywhere right for you?
What buyers should know before shortlisting SolarWinds MSP Anywhere
SolarWinds MSP Anywhere is tailored for managed service providers, offering centralized visibility and data-driven insights to enhance customer service. Its affordability makes it an attractive option for MSPs looking to streamline their operations.
SolarWinds MSP Anywhere pros and cons
- SolarWinds MSP Anywhere pros
Centralized visibility aids in efficient service delivery.
Affordable pricing makes it accessible for MSPs.
Data-driven insights enhance decision-making.
- SolarWinds MSP Anywhere cons
Limited to MSPs may exclude other businesses.
User interface may not be intuitive for all users.
Ready to try it?
Get started with SolarWinds MSP Anywhere
Start your free trial — no credit card required.
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See how it stacks up
Compare SolarWinds MSP Anywhere side-by-side with top Help Desk Software alternatives.
What is the pricing of SolarWinds MSP Anywhere?
SolarWinds MSP Anywhere uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
SolarWinds MSP Anywhere reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 113 reviews, with strong overall satisfaction.
What buyers like
- Affordable for MSPs
- Centralized visibility
- Data-driven insights
Common complaints
- Limited to MSPs
- May lack advanced features
- User interface could be improved
What users are saying
DE
Doug E
10/30/20
Take Control with remote management
What do you like best? I have been using Take Control since switching from Logmein and aside from the deep price savings, I am very pleased with ...
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AD
Andrew D
09/30/20
Solid Remote Tool
What do you like best? We have been using solarwinds take control for years. Its strongest suits are staying connected even on slow internet ...
Read more
TF
Tyler F
06/22/20
A great experience for both technicians and end users
What do you like best? Installation is perfect for the end users. Very simple setup and seamless integration! All the controls that you expect like ...
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AA
Ashraf Ali S
05/30/20
Best solution for remote ticket solving
What do you like best? Detailed dashboards and easy to configure workflows process. What do you dislike? Limited integration with other ...
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UI
User in Information Technology and Services
04/20/20
Seems slow and not very intuitive
What do you like best? Managed endpoints and related network devices What do you dislike? System is slow to update and load, slow response to ...
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AI
Administrator in Construction
10/23/19
Great Remote Software
What do you like best? SolarWinds Take Control is a great remote software for everyday use. There are better options out there though. What do you ...
Read more
What are the features of SolarWinds MSP Anywhere?
The service desk, which is the single point of contact for all users dealing with IT, is usually tightly associated with incident management…
A knowledge base is a centralized documentation repository that includes frequently asked questions, how-to guides, and troubleshooting inst…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
A self-service portal is a website or app that enables workers (or external clients for externally visible support providers) to help themse…
Ticket management is a means of dealing with issues and requests. Tickets are simple data entities used to track everything that needs to be…
SolarWinds MSP Anywhere security and data handling
Key compliance certifications and security features for IT and security teams evaluating SolarWinds MSP Anywhere.
Certifications
Developer & data
Alternatives to SolarWinds MSP Anywhere
Recommended
Efficient support for all your ...
9.7
Very Good
SolarWinds MSP Anywhere Support Options
Frequently Asked Questions About SolarWinds MSP Anywhere
Common questions buyers ask before choosing SolarWinds MSP Anywhere.
SolarWinds MSP Anywhere is a Help Desk Software. SolarWinds MSP Anywhere offers Live Chat, Self Service Portal, Knowledge Base, Ticket Management and many more functionalities.
Buyers commonly note the following limitations of SolarWinds MSP Anywhere: Limited to MSPs may exclude other businesses.; User interface may not be intuitive for all users.; Advanced features may be lacking..
Some top alternatives to SolarWinds MSP Anywhere includes Zoho Desk, Kustomer, Freshservice, Freshdesk and Gorgias.
SolarWinds MSP Anywhere offers Free Trial, Quotation Based pricing models
The starting price is not disclosed by SolarWinds MSP Anywhere. You can visit SolarWinds MSP Anywhere pricing page to get the latest pricing.
Ready to try it?
Get started with SolarWinds MSP Anywhere
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].