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Compare SolarWinds MSP Anywhere vs Gorgias vs Zendesk Support vs Zoho Desk

SolarWinds MSP Anywhere - Help Desk Software
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Gorgias - Help Desk Software
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Overview

Description

MSP Anywhere is an affordable, self-service help desk application that gives managed service providers (MSPs) the centralized visibility and dispatching they need to better serve their ... Read More

The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $10
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

9.6/10

User Ratings

4.3

(87)
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Software Demo

Demo

Features

Total Features

5 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $10
          Pricing Plans
          • Not Available
          • Starter

            • 50 billable tickets / month (+ $0.40 / extra ticket)

            • 3 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Basic

            • 300 billable tickets / month (+ $40 / 100 extra tickets)

            • Up to 500 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Pro

            • 2,000 billable tickets / month (+ $36 / 100 extra tickets)

            • Up to 500 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Browse all pricing plans
          Pricing Pagesolarwinds-msp-anywhere pricinggorgias pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          78

          Very Good

          31

          Good

          2

          Poor

          1

          Terible

          1

          Excellent

          372

          Very Good

          116

          Good

          6

          Poor

          2

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Steve Madden

          Steve Madden

          RadioShack

          RadioShack

          Bokksu

          Bokksu

          Media and Screenshots

          Screenshots
          SolarWinds MSP Anywhere screenshot: SolarWinds MSP Anywhere enables users to provide remote support to clients

          6 Screenshots

          Gorgias

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SolarWinds MSP Anywhere and Gorgias offer a Free Trial.

          SolarWinds MSP Anywhere is designed for Large Enterprises, Medium Business and Small Business.

          Gorgias is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Gorgias begins at $10, while pricing details for SolarWinds MSP Anywhere are unavailable.

          Some top alternatives to SolarWinds MSP Anywhere includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Kustomer, Freshservice, Freshdesk, Kayako, Vision Helpdesk, LiveAgent, TeamSupport, Reamaze, SysAid, osTicket, Jitbit Helpdesk, Help Scout and Gorgias.

          Some top alternatives to Gorgias includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].