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ProProfs Survey Maker vs SurveyLab Comparison

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ProProfs Survey Maker

4.4(44 reviews)

Starting at $7 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. It includes a library of profes…

View PricingRead Reviews

SurveyLab

4.8(38 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wi…

View PricingRead Reviews

SurveyLab leads on user satisfaction with a 4.8-star rating across 38 reviews.

Spotsaas Analysis

ProProfs Survey MakerSurveyLab

The core difference between ProProfs Survey Maker and SurveyLab lies in ProProfs' focus on extensive branding and multi-lingual support, while SurveyLab emphasizes simplicity and ease of use for measuring NPS. ProProfs is ideal for businesses needing customizable surveys, whereas SurveyLab is suited for those seeking straightforward survey creation and broader feedback collection.

- Best for customizable and multi-lingual surveys - Extensive branding and personalization options - Optimized for various devices - Ideal for small to medium businesses - Price starts at $7 - Suitable for teams needing detailed survey customization

- Best for measuring NPS with intuitive surveys - Quick and easy survey creation with drag-and-drop features - Multi-channel customer response collection - Ideal for small to medium businesses - Price not listed - Focused on simplicity and user experience

ProProfs Survey Maker vs SurveyLab — at a glance

FeatureProProfs Survey MakerSurveyLab
Rating4.4 / 54.8 / 5
Reviews4438
Starting price$7 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API—Available
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPR—
Data residencyUSUS

Key differences between ProProfs Survey Maker and SurveyLab

  • Pricing: ProProfs Survey Maker starts at $7 /Month. SurveyLab pricing is not publicly listed.
  • Target audience: ProProfs Survey Maker is built for Large Enterprises and Medium Business, while SurveyLab targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SurveyLab scores higher with a 4.8-star average.
  • Deployment: ProProfs Survey Maker supports SaaS/Web/Cloud; SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ProProfs Survey Maker vs SurveyLab — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

ProProfs Survey Maker - NPS Software

ProProfs Survey Maker

(44)
Talk to an expert
Talk to an expert
SurveyLab

SurveyLab

(38)
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

ProProfs Survey Maker

Best for customizable, multi-lingual surveys in small to medium businesses.

Choose if
  • You need extensive branding and personalization options for surveys.
  • Your team requires multi-lingual support optimized for various devices.
  • You want an intuitive, user-friendly interface for easy survey creation.
Consider alternatives if
  • Your organization depends on extensive third-party software integrations.
  • You require advanced, stable mobile survey management features.

SurveyLab

Best for small to medium businesses measuring NPS with simple, intuitive surveys.

Choose if
  • You need quick, easy survey creation with drag-and-drop question types.
  • Your team values multi-channel customer response collection for broader feedback.
  • You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
Consider alternatives if
  • Your enterprise requires extensive integrations and advanced analytics capabilities.
  • You need highly customizable survey workflows or faster, more responsive UI performance.

ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses. SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys.

Description

ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. ... Read More about ProProfs Survey Maker

SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its ... Read More about SurveyLab

Entry Level Pricing

  • Starts from $7
  • Not Available

Free Trial Availability

User Ratings

Based on verified Spotsaas reviews

4.42

(44)

4.82

(38)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
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Software Demo

Demo

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How do ProProfs Survey Maker and SurveyLab Compare on Features?

Total Features

11 Features

11 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare ProProfs Survey Maker and SurveyLab on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ProProfs Survey Maker pricing
      SurveyLab pricing
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      —

      GDPR

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ProProfs Survey Maker User Reviews & Rating Comparison

      User Ratings

      4.42

      (based on 44 reviews)

      4.82

      (based on 38 reviews)

      Rating Distribution

      26

      15

      3

      0

      0

      32

      6

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability.

      What buyers like

      • Customization options
      • Multi-lingual support
      • User-friendly interface

      Common complaints

      • Limited integrations
      • Mobile UI and bugs

      Buyer sentiment

      Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues.

      What buyers like

      • Ease of use
      • Multi-channel response collection
      • Customer support responsiveness

      Common complaints

      • Slow loading times
      • Complex navigation

      Pros and Cons

      • Customizable survey creation with various question types and templates

      • Multi-lingual support optimized for different devices

      • Intuitive user interface with user-friendly controls

      • Limited third-party integrations

      • Occasional bugs and glitches impacting user experience

      • Intuitive and easy-to-use interface for quick survey creation

      • Multiple channels for gathering customer responses

      • Responsive and helpful customer support

      • Sluggish loading times reported by some users

      • Limited payment options for certain services like sampling

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Used ProProfs Survey Maker or SurveyLab? Tell buyers what actually differs.

      Review ProProfs Survey MakerReview SurveyLab

      Media and Screenshots

      Screenshots

      ProProfs Survey Maker screenshot

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to ProProfs Survey Maker and SurveyLab in 2026

      Alternatives

      eSurveysPro - Survey/ User Feedback Software
      eSurveysPro

      4.3

      QuestionPro - Survey/ User Feedback Software
      QuestionPro

      4.3

      SurveyNuts - Survey/ User Feedback Software
      SurveyNuts

      4.1

      Zonka Feedback - NPS Software
      Zonka Feedback

      4.95

      Startquestion - NPS Software
      Startquestion

      4.76

      Customer.guru - NPS Software
      Customer.guru

      4.58

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ProProfs Survey Maker or SurveyLab?
      SurveyLab edges out the other on user ratings (4.8 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ProProfs Survey Maker and SurveyLab offer a free trial?
      Yes, both ProProfs Survey Maker and SurveyLab offer a free trial.
      What is the starting price of ProProfs Survey Maker vs SurveyLab?
      ProProfs Survey Maker starts at $7 /Month. SurveyLab starts at Contact for pricing.
      What are the top alternatives to ProProfs Survey Maker?
      Top alternatives to ProProfs Survey Maker include eSurveysPro, QuestionPro, SurveyNuts, PopSurvey, Zonka Feedback.
      What are the top alternatives to SurveyLab?
      Top alternatives to SurveyLab include Zonka Feedback, Startquestion, Customer.guru, SatisMeter, YesInsights.