ProProfs Survey Maker vs Trustmary Comparison
ProProfs Survey Maker
Starting at $7 /Month
- Free Trial
- Large Enterprises
- Medium Business
ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. It includes a library of profes…
Trustmary
Starting at $190 /Month
- Free Trial
- Large Enterprises
- Medium Business
Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…
Trustmary leads on user satisfaction with a 4.6-star rating across 11 reviews.
Spotsaas Analysis
ProProfs Survey MakerTrustmary
The core difference lies in ProProfs Survey Maker's focus on customizable, multi-lingual surveys suitable for branding, while Trustmary specializes in automated NPS feedback for e-commerce and social platforms. Ideal buyers for ProProfs are small to medium businesses seeking extensive personalization, whereas Trustmary is best for those needing a straightforward tool for NPS feedback in online environments.
- Customizable and multi-lingual survey options - Extensive branding and personalization features - Optimized for various devices - Ideal for small to medium businesses - Focus on survey creation and management - Affordable pricing at $7
- Automated NPS feedback collection - Simple and low-complexity tool - Designed for e-commerce and social platforms - Scalable for growing businesses - Focus on customer feedback and insights - Higher pricing at $190
ProProfs Survey Maker vs Trustmary — at a glance
| Feature | ProProfs Survey Maker | Trustmary |
|---|---|---|
| Rating | 4.4 / 5 | 4.6 / 5 |
| Reviews | 44 | 11 |
| Starting price | $7 /Month | $190 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | GDPR | GDPR |
| Data residency | US | US |
Key differences between ProProfs Survey Maker and Trustmary
- Pricing: ProProfs Survey Maker starts at $7 /Month, while Trustmary starts at $190 /Month.
- User satisfaction: Trustmary scores higher with a 4.6-star average.
- Deployment: ProProfs Survey Maker supports SaaS/Web/Cloud; Trustmary supports SaaS/Web/Cloud.
ProProfs Survey Maker vs Trustmary — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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ProProfs Survey Maker vs Trustmary: Biggest differences
Start here before you go deeper into features.
Best for customizable, multi-lingual surveys in small to medium businesses.
- You need extensive branding and personalization options for surveys.
- Your team requires multi-lingual support optimized for various devices.
- You want an intuitive, user-friendly interface for easy survey creation.
- Your organization depends on extensive third-party software integrations.
- You require advanced, stable mobile survey management features.
Best for scalable, automated NPS feedback in e-commerce and social platforms.
- You need a simple, low-complexity tool for automated NPS feedback collection.
- Your business is a small to medium e-commerce, social network, or search engine platform.
- You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
- You require advanced widget customization for embedding on your website.
- You need highly visual, customizable, and versatile reporting dashboards.
ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses. Trustmary: Best for scalable, automated NPS feedback in e-commerce and social platforms.
Description | ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. ... Read More about ProProfs Survey Maker | Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | Not Available | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ProProfs Survey Maker and Trustmary Compare on Features?
Total Features | 11 Features | 27 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ProProfs Survey Maker and Trustmary on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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ProProfs Survey Maker vs Trustmary: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
ProProfs Survey Maker vs Trustmary Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
ProProfs Survey Maker User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability. What buyers like
Common complaints
| Buyer sentiment Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
ProProfs Survey Maker and Trustmary Customers
Customers | No Customers information available. |  Destia  Lumon  Happyornot |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
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Videos |  2 Videos |  1 Videos |
Top Alternatives to ProProfs Survey Maker and Trustmary in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ProProfs Survey Maker or Trustmary?
- Trustmary edges out the other on user ratings (4.6 vs 4.4). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do ProProfs Survey Maker and Trustmary offer a free trial?
- Yes, both ProProfs Survey Maker and Trustmary offer a free trial.
- What is the starting price of ProProfs Survey Maker vs Trustmary?
- ProProfs Survey Maker starts at $7 /Month. Trustmary starts at $190 /Month.
- What are the top alternatives to ProProfs Survey Maker?
- Top alternatives to ProProfs Survey Maker include SurveyLab, SurveyLegend, GrowthScore, Promoter Ninja, Customer.guru.
- What are the top alternatives to Trustmary?
- Top alternatives to Trustmary include Startquestion, Zonka Feedback, SatisMeter, Emojics, SmileBack.