ProProfs Survey Maker vs Trustmary vs Zonka Feedback Comparison
ProProfs Survey Maker
Starting at $7 /Month
- Free Trial
- Large Enterprises
- Medium Business
ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for userr surveys, polls or questionna…
Trustmary
Starting at $190 /Month
- Free Trial
- Large Enterprises
- Medium Business
Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
Trustmary leads on user satisfaction with a 4.6-star rating across 43 reviews.
SpotSaaS Analysis
ProProfs Survey MakerTrustmaryZonka Feedback
The core difference lies in ProProfs Survey Maker's focus on customizable, multi-lingual surveys suitable for branding, while Trustmary specializes in automated NPS feedback for e-commerce and social platforms. Ideal buyers for ProProfs are small to medium businesses seeking extensive personalization, whereas Trustmary is best for those needing a straightforward tool for NPS feedback in online environments.
- Customizable and multi-lingual survey options - Extensive branding and personalization features - Optimized for various devices - Ideal for small to medium businesses - Focus on survey creation and management - Affordable pricing at $7
- Automated NPS feedback collection - Simple and low-complexity tool - Designed for e-commerce and social platforms - Scalable for growing businesses - Focus on customer feedback and insights - Higher pricing at $190
ProProfs Survey Maker vs Trustmary vs Zonka Feedback — at a glance
| Feature | ProProfs Survey Maker | Trustmary | Zonka Feedback |
|---|---|---|---|
| Rating | 4.4 / 5 | 4.6 / 5 | 4.7 / 5 |
| Reviews | 54 | 43 | 130 |
| Starting price | $7 /Month | $190 /Month | $24 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available |
| Support modes | Business Hours, Online | Online | Business Hours, Online |
| Certifications | GDPR | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between ProProfs Survey Maker and Trustmary
- Pricing: ProProfs Survey Maker starts at $7 /Month, while Trustmary starts at $190 /Month.
- User satisfaction: Trustmary scores higher with a 4.6-star average.
- Deployment: ProProfs Survey Maker supports SaaS/Web/Cloud; Trustmary supports SaaS/Web/Cloud.
Compare ProProfs Survey Maker vs Trustmary vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for customizable, multi-lingual surveys in small to medium businesses.
- You need extensive branding and personalization options for surveys.
- Your team requires multi-lingual support optimized for various devices.
- You want an intuitive, user-friendly interface for easy survey creation.
- Your organization depends on extensive third-party software integrations.
- You require advanced, stable mobile survey management features.
Best for scalable, automated NPS feedback in e-commerce and social platforms.
- You need a simple, low-complexity tool for automated NPS feedback collection.
- Your business is a small to medium e-commerce, social network, or search engine platform.
- You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
- You require advanced widget customization for embedding on your website.
- You need highly visual, customizable, and versatile reporting dashboards.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses. Trustmary: Best for scalable, automated NPS feedback in e-commerce and social platforms.
Description | ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for ... Read More about ProProfs Survey Maker | Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Spotsaas ScoreWhat's this? ↗ | Not Available | 9.4/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ProProfs Survey Maker, Trustmary and Zonka Feedback Compare on Features?
Total Features | 0 Features | 27 Features | 28 Features |
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Unique Features | No features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ProProfs Survey Maker, Trustmary and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
ProProfs Survey Maker vs Trustmary User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability. What buyers like
Common complaints
| Buyer sentiment Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Destia  Lumon  Happyornot |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
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Videos |  2 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ProProfs Survey Maker or Trustmary?
- Trustmary edges out the other on user ratings (4.6 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ProProfs Survey Maker and Trustmary offer a free trial?
- Yes, both ProProfs Survey Maker and Trustmary offer a free trial.
- What is the starting price of ProProfs Survey Maker vs Trustmary?
- ProProfs Survey Maker starts at $7 /Month. Trustmary starts at $190 /Month.
- What are the top alternatives to ProProfs Survey Maker?
- Top alternatives to ProProfs Survey Maker include Zonka Feedback, eSurveysPro, QuestionPro, SurveyNuts, PopSurvey.
- What are the top alternatives to Trustmary?
- Top alternatives to Trustmary include Zonka Feedback, ClearlyRated, FeedbackLink, Promoter Ninja, GrowthScore.