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ProProfs Survey Maker vs Zonka Feedback Comparison

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ProProfs Survey Maker

4.4(54 reviews)

Starting at $7 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. It includes a library of profes…

View PricingRead Reviews

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…

View PricingRead Reviews

Zonka Feedback leads on user satisfaction with a 4.7-star rating across 130 reviews.

Spotsaas Analysis

ProProfs Survey MakerZonka Feedback

The core difference lies in ProProfs Survey Maker's focus on extensive branding and multi-lingual support, while Zonka Feedback emphasizes ease of use and strong offline capabilities for NPS surveys. Ideal buyers for ProProfs are small to medium businesses seeking customizable surveys, whereas Zonka Feedback is suited for those needing flexible survey building and offline data collection.

- Customizable and multi-lingual survey options - Extensive branding and personalization features - Optimized for various devices - Ideal for small to medium businesses - Affordable pricing at $7 - User-friendly interface

- Customizable NPS survey templates - Strong offline capabilities for data collection - Advanced logic for flexible survey building - Suitable for small to medium businesses - Higher pricing at $24 - Easy-to-use platform

ProProfs Survey Maker vs Zonka Feedback — at a glance

FeatureProProfs Survey MakerZonka Feedback
Rating4.4 / 54.7 / 5
Reviews54130
Starting price$7 /Month$24 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API—Available
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSGlobal

Key differences between ProProfs Survey Maker and Zonka Feedback

  • Pricing: ProProfs Survey Maker starts at $7 /Month, while Zonka Feedback starts at $24 /Month.
  • User satisfaction: Zonka Feedback scores higher with a 4.7-star average.
  • Deployment: ProProfs Survey Maker supports SaaS/Web/Cloud; Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ProProfs Survey Maker vs Zonka Feedback — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

ProProfs Survey Maker - NPS Software

ProProfs Survey Maker

(44)
Talk to an expert
Talk to an expert
Zonka Feedback - NPS Software

Zonka Feedback

(48)
Visit website
Visit Website

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

ProProfs Survey Maker

Best for customizable, multi-lingual surveys in small to medium businesses.

Choose if
  • You need extensive branding and personalization options for surveys.
  • Your team requires multi-lingual support optimized for various devices.
  • You want an intuitive, user-friendly interface for easy survey creation.
Consider alternatives if
  • Your organization depends on extensive third-party software integrations.
  • You require advanced, stable mobile survey management features.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses. Zonka Feedback: Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Description

ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. ... Read More about ProProfs Survey Maker

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $7
  • Starts from $24 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.4

(54)

4.7

(130)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

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How do ProProfs Survey Maker and Zonka Feedback Compare on Features?

Total Features

11 Features

28 Features

Unique Features

No unique features

No unique features

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Compare ProProfs Survey Maker and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7
      • $24 , Billed Yearly

      Pricing Plans

      • Not Available

      • Essential

        Get Started

        • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • 1,000 Online Responses

        Show more +

      • Professional

        Get Started

        • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Growth

        Get Started

        • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

        • Browse all pricing plans

      Pricing Page

      ProProfs Survey Maker pricing
      		Zonka Feedback pricing
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Visit Website

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      —
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      ProProfs Survey Maker User Reviews & Rating Comparison

      User Ratings

      4.4

      (based on 54 reviews)

      4.7

      (based on 130 reviews)

      Rating Distribution

      26

      15

      3

      0

      0

      47

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability.

      What buyers like

      • Customization options
      • Multi-lingual support
      • User-friendly interface

      Common complaints

      • Limited integrations
      • Mobile UI and bugs

      Buyer sentiment

      Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Offline survey tools

      Common complaints

      • Lack of advanced analytics
      • Limited feedback export options

      Pros and Cons

      • Customizable survey creation with various question types and templates

      • Multi-lingual support optimized for different devices

      • Intuitive user interface with user-friendly controls

      • Limited third-party integrations

      • Occasional bugs and glitches impacting user experience

      • Easy to use and clean interface suitable for enterprise products

      • Powerful survey-building features including templates and survey logic

      • Robust API and excellent offline survey tools

      • Lack of application intelligence behind surveys

      • Limitations in downloading all feedback comments in PDF format

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Used ProProfs Survey Maker or Zonka Feedback? Tell buyers what actually differs.

      Review ProProfs Survey MakerReview Zonka Feedback

      List of Customers

      Customers

      No Customers information available.

      Leroy Merlin

      Leroy Merlin

      SAP

      SAP

      BCG

      BCG

      Media and Screenshots

      Screenshots

      ProProfs Survey Maker screenshot

      1 Screenshots

      Zonka Feedback screenshot

      5 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to ProProfs Survey Maker and Zonka Feedback in 2026

      Alternatives

      Zonka Feedback - NPS Software
      Zonka Feedback

      4.7

      eSurveysPro - Survey/ User Feedback Software
      eSurveysPro

      4.3

      QuestionPro - Survey/ User Feedback Software
      QuestionPro

      4.3

      Startquestion - NPS Software
      Startquestion

      4.8

      FeedbackLink - NPS Software
      FeedbackLink

      4.1

      Promoter Ninja - NPS Software
      Promoter Ninja

      5

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      Add another option to compare side by side

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ProProfs Survey Maker or Zonka Feedback?
      Zonka Feedback edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ProProfs Survey Maker and Zonka Feedback offer a free trial?
      Yes, both ProProfs Survey Maker and Zonka Feedback offer a free trial.
      What is the starting price of ProProfs Survey Maker vs Zonka Feedback?
      ProProfs Survey Maker starts at $7 /Month. Zonka Feedback starts at $24 /Month.
      What are the top alternatives to ProProfs Survey Maker?
      Top alternatives to ProProfs Survey Maker include Zonka Feedback, eSurveysPro, QuestionPro, SurveyNuts, PopSurvey.
      What are the top alternatives to Zonka Feedback?
      Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.