8.8
SpotScore
Top 10 MyLiveChat Alternatives 2026
Convert visitors into loyal customers with MyLiveChat.
Main Features
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
Pricing
Starts from $15/Month, also offers free forever plan
Free Trial available
MyLiveChat is a Live Chat Software platform with a user rating of 2.3★ based on 6 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
MyLiveChat vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| MyLiveChat Current | Live Chat Software | $15 | 2.3 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Bold360 | Live Chat Software | Custom pricing | 3.6 ★ | ✗ No |
 Giosg | Live Chat Software | Free trial | 4.6 ★ | ✓ Yes |
 Whisbi | Live Chat Software | Free trial | 4.2 ★ | ✓ Yes |
 SnapEngage | Live Chat Software | $16 | 4.4 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top MyLiveChat alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
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What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
8.5
SpotScore
Bold360 — 3.65★
Transforming customer support with AI-driven chat.
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What is Bold360?
Bold360 is a powerful live chat and AI software that enables businesses to enhance their customer support efforts. With the help of advanced AI technology, this tool offers a humanized approach to customer engagement on websites. It also features a highly integrated chatbot that simplifies ...
Read moreWhat reviewers like about Bold360
- Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.
- Surfaces useful visitor context like region, contact details, page viewed, and initial question.
- User-friendly, easy-to-learn interface that new hires can master quickly.
Where Bold360 falls short
- Several reviewers say the UI is dated and needs work.
- Some report it isn't scalable or well-suited to modern responsive websites.
- Customer service drew strongly negative feedback from a few users.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Bold360 offers custom pricing plan
9.2
SpotScore
Giosg — 4.64★
Boost conversions and delight customers with Giosg.
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What is Giosg?
Giosg is a live chat platform with AI-powered lead identification tools that connect sales, marketing, and customer support teams across a single customer journey. It personalizes visitor interactions, helps teams focus on warm leads, and tracks metrics like customer lifetime value (CLV) and ...
Read moreWhat reviewers like about Giosg
- Easy to deploy and use, with simple modification and creation of bots.
- Exceptional customer support providing efficient assistance.
- Building integrations is easy and fast, with customization options.
Where Giosg falls short
- Complexity for newcomers without proper support when utilizing the richness of features and customizations.
- Limited selection in the Marketplace for additional apps and connectors, which restricts advanced functionalities.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Giosg offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.5
SpotScore
Whisbi — 4.23★
Boost your sales with Whisbi - Your ultimate sales solution.
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What is Whisbi?
Whisbi is a powerful marketing platform that enables users to boost their sales without increasing their website traffic. By enhancing the quality of online leads, this cloud software offers features like conversational sales assistants, converter, and accelerator. It is designed to comply with ...
Read moreWhat reviewers like about Whisbi
- Boosts sales without traffic increase
- Customizable chatbots
- Role-based access control
Where Whisbi falls short
- Complex setup process
- May require training
- Limited reporting features
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
9.3
SpotScore
SnapEngage — from $16 · 4.4★
Streamline customer engagement & boost sales with SnapEngage.
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What is SnapEngage?
SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...
Read moreWhat reviewers like about SnapEngage
- Easy to use with proactive chat for engaging customers and boosting revenue.
- Detailed reports provide insights on visitor behavior and easy integration with Salesforce.
- Customizable features for forms and pages, aiding communication with customers.
Where SnapEngage falls short
- Issues with system integrations and outdated design can affect user experience.
- Limits on chat disconnect time can be restrictive for ongoing conversations.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $16/User/Month
9.0
SpotScore
Respond.io — from $29 · 4.62★
Streamline your business messaging for faster results.
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What is Respond.io?
Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...
Read moreWhat reviewers like about Respond.io
- Great customer support and follow-up service across all platforms.
- Multichannel customer service platform, excellent for organizing and providing customer service.
- Easy access and quick results, especially effective with WhatsApp integration.
Where Respond.io falls short
- Limited workspaces available, affecting scalability for some users.
- Some users find the platform pricey, though discounts are offered.
- Limited features for advanced customizations, like WhatsApp QR code.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Starts from $29/Month, also offers free forever plan
8.6
SpotScore
Sparkcentral — 4.47★
Transform your customer service experience with Sparkcentral.
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What is Sparkcentral?
Sparkcentral is a top-notch customer service SaaS platform designed for managing multiple asynchronous messaging channels. Our platform empowers users to handle high volumes of messages with the support of both human and virtual customer service agents. Our Automated Message Distribution (AMD) ...
Read moreWhat reviewers like about Sparkcentral
- Multi-channel support
- High message volume handling
- Automated Message Distribution
Where Sparkcentral falls short
- Complex setup process
- Limited customization options
- Higher pricing tier
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Sparkcentral offers custom pricing plan
8.8
SpotScore
Callbell — 4.22★
Elevate your customer support game with Callbell.
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What is Callbell?
Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can collaborate internally to cater to customer needs effectively, while ...
Read moreWhat reviewers like about Callbell
- Multi-channel support
- Internal collaboration tools
- Performance analytics
Where Callbell falls short
- Limited customization options
- Potentially high costs
- Learning curve for new users
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Callbell offers custom pricing plan
9.6
SpotScore
JivoChat — from $13 · 3.93★
Connect and convert with JivoChat.
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What is JivoChat?
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, ...
Read moreWhat reviewers like about JivoChat
- Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.
- Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.
- Offers modern interface design, simple setup, and customization options, enhancing the user experience.
Where JivoChat falls short
- Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.
- Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $13/User/Month when Billed Yearly, also offers free forever plan
9.7
SpotScore
tawk.to — 3.92★
Engage with customers in real-time, effortlessly.
Add to compare
What is tawk.to?
tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge base articles, and quick-reply shortcuts to help teams respond faster, along with real-time visitor ...
Read moreWhat reviewers like about tawk.to
- User-friendly and cost-effective, offering easy setup and customization options.
- Provides real-time engagement with customers, valuable insights, and automation features.
- Integrates well with multiple websites, allowing smooth communication and quick responses.
Where tawk.to falls short
- Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
- Some crashing issues reported in the Android app, while the PC version works well.
- Limited customizability for widget implementation to match website themes.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
-
Persistent Chat
How MyLiveChat competitors stack up
There are 10 direct MyLiveChat competitors in Live Chat Software. The ones that come up most often are ZoomInfo Chat, Bold360 and Giosg. Each is compared against MyLiveChat on rating, pricing and feature coverage below.
Tools similar to MyLiveChat
Searches for "sites like MyLiveChat" and "apps like MyLiveChat" land on the same set of options as "MyLiveChat alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
What each one offers
Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.
Watch for: Several reviewers say the UI is dated and needs work.
Easy to deploy and use, with simple modification and creation of bots.
Watch for: Complexity for newcomers without proper support when utilizing the richness of features and customizations.
Boosts sales without traffic increase
Watch for: Complex setup process
Easy to use with proactive chat for engaging customers and boosting revenue.
Watch for: Issues with system integrations and outdated design can affect user experience.
Great customer support and follow-up service across all platforms.
Watch for: Limited workspaces available, affecting scalability for some users.
Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.
Watch for: Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.
User-friendly and cost-effective, offering easy setup and customization options.
Watch for: Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
Why teams look for a MyLiveChat alternative
The reasons teams outgrow MyLiveChat are fairly consistent:
- Limited integrations
- User interface can be complex
- Analytics features need improvement
- Mobile app lacks some functionalities
Picking the right MyLiveChat alternative: what to weigh
How the 10 alternatives line up on price and ratings: 6 offer a free tier; and Giosg is the highest rated at 4.64★ across 11 reviews.
How we determine rank.
Which MyLiveChat Alternative Is Right for You?
- If you need a free or low-cost option: Giosg — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Giosg — holds the highest user rating (4.6★) among MyLiveChat alternatives.
- If you want a mid-range option: Respond.io — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from MyLiveChat? Get the migration checklist
A step-by-step live chat software migration checklist so you can move off MyLiveChat without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to MyLiveChat for Live Chat Software are Giosg (4.6★), Respond.io (4.6★), Sparkcentral (4.5★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to MyLiveChat, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Offline Form, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Live Chat Software tools are Intercom, LiveChat, LiveAgent. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
MyLiveChat starts from $15 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply MyLiveChat is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
MyLiveChat has a rating of 2.3. 9 alternatives — including Bold360 and Giosg — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].