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tawk.to vs MyLiveChat vs ZoomInfo Chat Comparison

Last updated:

tawk.to

4.2(207 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and support tickets, creating a help…

MyLiveChat

2.6(6 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

tawk.to leads on user satisfaction with a 4.2-star rating across 207 reviews.

tawk.to vs MyLiveChat vs ZoomInfo Chat — at a glance

Featuretawk.toMyLiveChatZoomInfo Chat
Rating4.2 / 52.6 / 5
Reviews2076
Starting priceContact for pricing$15 /MonthContact for pricing
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalUSUS

Key differences between tawk.to and MyLiveChat

  • Pricing: MyLiveChat starts at $15 /Month. tawk.to pricing is not publicly listed.
  • Free trial: MyLiveChat offers a free trial; tawk.to does not.
  • User satisfaction: tawk.to scores higher with a 4.2-star average.
  • Deployment: tawk.to supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; MyLiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare tawk.to vs MyLiveChat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

tawk.to - Live Chat Software
Talk to an expert
Talk to an expert
MyLiveChat - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

tawk.to

Best free live chat for small to mid-sized businesses needing easy setup.

Choose if
  • You want a no-cost solution with automation and 24/7 support-like features.
  • Your team needs a simple, user-friendly interface for real-time customer engagement.
  • You operate multiple websites and want centralized chat management.
Consider alternatives if
  • Your enterprise requires extensive widget customization to match branding.
  • You need highly reliable, responsive customer support and stable mobile apps.

MyLiveChat

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

tawk.to typically suits Large Enterprises and Medium Business. MyLiveChat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

tawk.to, a free and user-friendly communication tool, allows businesses to engage with customers through chats and messages. It enables monitoring and responding to customer inquiries and ... Read More about tawk.to

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to ... Read More about MyLiveChat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Not Available
  • Starts from $15
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.7/10

8.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

2.6

(6)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

MyLiveChat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do tawk.to, MyLiveChat and ZoomInfo Chat Compare on Features?

Total Features

9 Features

9 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare tawk.to, MyLiveChat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $15
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        MyLiveChat pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✗ No

        Data Encryption

        ✓ Yes

        Audit Logs

        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        tawk.to vs MyLiveChat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        176

        48

        6

        8

        36

        2

        0

        0

        0

        4

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use and cost-effectiveness, tempered by concerns over support quality and mobile app stability.

        What buyers like

        • Ease of use
        • Cost-effectiveness
        • Real-time customer engagement

        Common complaints

        • Customer support inconsistency
        • Mobile app stability issues

        Buyer sentiment

        Buyer sentiment is cautious across 6 reviews, with several recurring concerns in feedback.

        What buyers like

        • Fast messaging experience
        • Unlimited chats
        • Proactive support features

        Common complaints

        • Limited integrations
        • User interface can be complex
        • Analytics features need improvement

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • User-friendly interface with easy setup and customization

        • Real-time customer engagement with automation features

        • Robust free plan including automation bot and 24/7 support-like functionality

        • Inconsistent customer support and refund difficulties

        • Crashing issues reported on Android app

        • Fast messaging enhances customer engagement

        • Unlimited chats provide flexibility for businesses

        • Proactive support features improve customer satisfaction

        • Limited integrations may hinder functionality

        • User interface complexity may deter new users

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Dashboard

        4 Screenshots

        MyLiveChat Screenshots

        6 Screenshots

        Videos

        video-0

        4 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, tawk.to or MyLiveChat?
        tawk.to edges out the other on user ratings (4.2 vs 2.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do tawk.to and MyLiveChat offer a free trial?
        MyLiveChat offers a free trial. tawk.to does not.
        What is the starting price of tawk.to vs MyLiveChat?
        tawk.to starts at Contact for pricing. MyLiveChat starts at $15 /Month.
        What are the top alternatives to tawk.to?
        Top alternatives to tawk.to include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, Crisp.
        What are the top alternatives to MyLiveChat?
        Top alternatives to MyLiveChat include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.

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