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6 MyLiveChat Alternatives Ranked by Real Users — Free Picks Included (2026)

Explore 6 alternatives to MyLiveChat — vetted by our editors with real user reviews, pricing, and feature comparisons.

MyLiveChat alternatives: 6 options compared

Quick answer

The best free live chat software alternatives to MyLiveChat are JivoChat, SnapEngage and Giosg. JivoChat tops the list with a SpotScore of 9.6 and a 3.93★ rating; compare all 6 on score, rating, and pricing below.

You don't have to settle for MyLiveChat if it isn't working. These 6 live chat software free alternatives are the strongest replacements, ranked by SpotScore (real-user satisfaction and market presence), star ratings, and pricing. Editors vet each tool. Use the table for a fast comparison, then read the sections below for the full story.

ProductSpotScoreRatingPricingBest for
JivoChatConnect and convert with JivoChat.9.6★★★★☆ 3.93(92)Freefrom $13 /User/Monthteams of all sizes
SnapEngageStreamline customer engagement & boost sales with SnapEngage.9.3★★★★☆ 4.4(138)Freefrom $16 /User/Monthteams of all sizes
GiosgBoost conversions and delight customers with Giosg.9.2★★★★★ 4.64(11)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
CallbellElevate your customer support game with Callbell.8.8★★★★☆ 4.22(20)FreeFree Trial · Freemium · Subscription · Quotation Basedteams of all sizes
WhisbiBoost your sales with Whisbi - Your ultimate sales solution.8.5★★★★☆ 4.23(26)FreeFree Trial · Subscriptionteams of all sizes
Live800Empower your business with instant customer engagement.8.1★★★★☆ 3.82(11)Freefrom $239/yrteams of all sizes

9.6

SpotScore

JivoChat - Live Chat Software

JivoChat

Connect and convert with JivoChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

3.9

92 verified reviews

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What is JivoChat?

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, ...

Read more about JivoChat
Free Trial

9.3

SpotScore

SnapEngage - Live Chat Software

SnapEngage

Streamline customer engagement & boost sales with SnapEngage.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

138 verified reviews

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What is SnapEngage?

SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...

Read more about SnapEngage
Free Trial·

SnapEngage offers custom pricing plan

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9.2

SpotScore

Giosg - Live Chat Software

Giosg

Boost conversions and delight customers with Giosg.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

11 verified reviews

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What is Giosg?

Giosg is a live chat platform with AI-powered lead identification tools that connect sales, marketing, and customer support teams across a single customer journey. It personalizes visitor interactions, helps teams focus on warm leads, and tracks metrics like customer lifetime value (CLV) and ...

Read more about Giosg
Free Trial·

Giosg offers custom pricing plan

8.8

SpotScore

Callbell - Live Chat Software

Callbell

Elevate your customer support game with Callbell.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.2

20 verified reviews

Add to compare

What is Callbell?

Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can collaborate internally to cater to customer needs effectively, while ...

Read more about Callbell
Free Trial·

Callbell offers custom pricing plan

8.5

SpotScore

Whisbi - Live Chat Software

Whisbi

Boost your sales with Whisbi - Your ultimate sales solution.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.2

26 verified reviews

Add to compare

What is Whisbi?

Whisbi is a powerful marketing platform that enables users to boost their sales without increasing their website traffic. By enhancing the quality of online leads, this cloud software offers features like conversational sales assistants, converter, and accelerator. It is designed to comply with ...

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Free Trial

8.1

SpotScore

Live800 - Live Chat Software

Live800

Empower your business with instant customer engagement.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

3.8

11 verified reviews

Add to compare

What is Live800?

Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a comprehensive solution for online marketing and customer service. With over 13 years of experience in the industry, ...

Read more about Live800
Free Trial·

Live800 offers custom pricing plan

How MyLiveChat competitors stack up

There are 6 direct MyLiveChat competitors in Live Chat Software. The ones that come up most often are JivoChat, SnapEngage and Giosg. Each is compared against MyLiveChat on rating, pricing and feature coverage below.

Tools similar to MyLiveChat

Searches for "sites like MyLiveChat" and "apps like MyLiveChat" land on the same set of options as "MyLiveChat alternatives" — the 6 options below cover both, whether you want a like-for-like replacement or something lighter.

What each one offers

JivoChat9.6Best for teams of all sizes

Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

Watch for: Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

SnapEngage9.3Best for teams of all sizes

Easy to use with proactive chat for engaging customers and boosting revenue.

Watch for: Issues with system integrations and outdated design can affect user experience.

Giosg9.2Best for teams of all sizes

Easy to deploy and use, with simple modification and creation of bots.

Watch for: Complexity for newcomers without proper support when utilizing the richness of features and customizations.

Callbell8.8Best for teams of all sizes

Multi-channel support

Watch for: Limited customization options

Whisbi8.5Best for teams of all sizes

Boosts sales without traffic increase

Watch for: Complex setup process

Live8008.1Best for teams of all sizes

Enterprise-level features

Watch for: Complex setup

Why teams look for a MyLiveChat alternative

The reasons teams outgrow MyLiveChat are fairly consistent:

  • Limited integrations
  • User interface can be complex
  • Analytics features need improvement
  • Mobile app lacks some functionalities

Picking the right MyLiveChat alternative: what to weigh

How the 6 free alternatives line up on price and ratings: 6 offer a free tier; paid plans run $13–$239, with JivoChat the cheapest entry point; and Giosg is the highest rated at 4.64★ across 11 reviews.

How we determine rank.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to MyLiveChat are Giosg (4.6★), SnapEngage (4.4★), Whisbi (4.2★). Compare all 6 alternatives side-by-side above.

When evaluating alternatives to MyLiveChat, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Offline Form, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

MyLiveChat starts from $15 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply MyLiveChat is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to choose between these MyLiveChat alternatives

  • On a budget / just exploring: start with a free tier — JivoChat, SnapEngage and Giosg let you evaluate without paying upfront.
  • If real-user ratings matter most: Giosg has the strongest star rating (4.64★) among the options with verified reviews.
  • Want the safest pick: JivoChat has the highest Spotsaas Score (9.6) in this list — a strong default if you're unsure.

Planning a smooth exit from MyLiveChat

To leave MyLiveChat without losing momentum, start with your data. Export it, check the import works cleanly, and confirm feature parity for your workflows. Trial the new tool on a free plan, then roll out, keeping MyLiveChat live until the cutover's done.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].